With 6 years of HR Operations experience, I am ready to take on the next step of
my career growth. I am currently seeking HR Generalist, Specialist and Analyst
roles. I enjoy working with HR policy, and supporting recruiting, benefits, LOA,
Workers Compensation, Payroll, and HRIS teams. By effectively using HRIS, I am
able to work effectively and process changes for employees.
Conducts weekly onboarding for new hires and coordinates with Recruiting
Team
Processes Onboarding and Offboarding with detail-oriented focus
Responds to incoming emails, phone calls
Supports HR Operations, Generalists, Benefits and Payroll Teams
Drives process improvement to increase efficiency in systems and business
processes.
Woodbridge, US
Guided spouses by phone and online chat in utilizing the MyCAA $4,000.00
military scholarship and services
Scheduled 1:1 coaching appointment with career coaches
Provided customer service to help spouses navigate through our website.
US
Used verbal and written communication skills to advise 230 undergraduate
students in 1:1 in-person or virtual setting
Used problem-solving with faculty and staff to improve Plans of Study
Provided career and summer internship advising.
Alameda, US
Eliminated paper processes for onboarding of new hires
Coordinated effort with across departments to implement automated
welcome emails for new hires
Worked in cross-functional teams to implement UKG Pro time clock
enhancement to a touchless timeclock solution
Triaged incoming requests using ServiceNow application
Project management through research and receiving input from team
members
Managed data processing for a state funded employee training grant from 2018-2021 to successfully receive $500K.
San Francisco, US
Reviewed incoming First-Time Freshmen and Upper-Division Transfer
Applicants
Performed Transfer Credit Articulation for Out-of-State institution coursework
Applied complex admission policies to make admission decisions.
San Francisco, US
Managed the scanning operations of Graduate Admissions application materials which resulted in completion of a 2-year scanning
project of 100,000 documents with a quality assurance process
Supervised and trained student assistants.
San Francisco, US
Advised international F-1 prospective students for Undergraduate Programs
Recruited students through English language programs and community
colleges outreach
Managed outreach database and prepared weekly reports.
US
Advised Undergraduate and Graduate students from diverse backgrounds
Facilitated New Student Orientation and onboarding training workshops
Scheduled mandatory advising for students on Academic Probation and Dismissal Status.
US
Conducted orientation sessions, academic seminars, and academic advising
sessions
Maintained close working relationships with management and departments on campus.
US
Provided administrative support for undergraduate advisors, staff and faculty
Reviewed student files, audited degree checks, and planned graduation
ceremonies.
Provided customer service in handling automobile insurance claims
Provided effective communication to customers.
University of California - Davis September 1996 - June 2001
Bachelor's, Urban Studies
Process improvement, Customer Service,
Technical support, Collaboration, Data Analysis, Onboarding, Offboarding, Career
advising, Academic advising, Recruitment, Project
management, Workday HRIS, Outlook, Compliance, Excel, Change management,