Digital Marketing Manager
Talk Home
SEO / Organic Growth:
- Achieved 300% YOY organic search growth with 5000+ keywords in top 10 Google SERPs across UK, US, and EU, boosting domain authority by 23 points.
- Maintained website SEO health over 90% by optimizing content, reducing bounce rate, and improving On-Page SEO, sitemaps, and robots.
- Managed and merged a complex structure of 1000+ web pages across 4 sub-domains and their knowledge hubs.
- Ranked the mobile app in the top 70 in the communication category on Play Store in key markets like the UK, France, Germany, and Italy.
Paid Search:
- Maintained 4x ROAS for Google/Apple Search ads across three products in the UK and EU.
- Designed quarterly campaign structures for Meta, Google, and YouTube ads.
- Optimized acquisition funnel to shift from FREE SIM to prepaid SIM orders.
- Achieved and maintained an ~87% SIM activation rate.
- Enhanced landing pages for better conversion rates and resolved conversion funnel issues.
- Optimized ad copies and campaign structure for maximum ROAS.
Content:
- Developed and executed content plans and blog outlines for high-value blog content.
- Edited, published, and structured blog content to meet SEO best practices.
- Established an FAQ knowledge base, reducing customer service load.
- Collaborated with copywriters to create an engaging ad, email, and web copy.
- Worked with the design team to produce visual content for ads on Google, Meta, and other platforms.
- Coordinated with the content team on video scripts, storyboarding, and video production for Meta, TikTok, and YouTube ads.
Marketing Automation:
- Designed multi-channel marketing communication strategy across web, app, SMS, and email.
- Managed trigger-based push notifications, sequences, in-app automation, and journeys, including welcome, engagement, and retention series.
- Achieved 41.7% email open rate, 13.2% click rate, and 6.3% conversion rate.
- Continuously monitored and optimized engagement and conversion rates.
- Regularly evaluated performance analytics to identify and address improvement areas.
Product Management:
- Coordinated with UI/UX, frontend, backend, mobile development, product, and customer service teams to align operations with the company mission.
- Conducted market research to stay updated on industry trends and adapt the product.
- Monitored competitors to identify and address competitive gaps.
- Gathered requirements for new features and improvements, collaborating with cross-functional teams to strategize and manage dependencies.
- Prioritized business objectives, balancing quick wins with long-term strategies.