Creative and high achieving . I am offering an extensive background in customer service , sales and merchandising. Self- directed and self- motivated team player who also works well independently.
Managed the Concept Seafolly store in Myer Pacific Fair /Retail assistant
Responsible for day to day supervision of sales and stock.
Daily Sales & Weekly Budgets
Identifying top selling styles and top performing fashion stories
Identifying styles that need more focus to increase sales
Updates of Orders, Refills and Markdowns of stock
Weekly feedback with structured comments to understand weekly store movements
Clear communication to assist in improving sales partnership, teamwork and to achieve budgets.
Knowledge of Sales $TY, Sales $LY and Sales variance to LY
Visual Merchandising
Swimwear grouped and hung as per merchandising booklet.
Meet financial objectives
Ensure merchandise is ready to be displayed
Make sure pricing is correct
Maintain inventory and ensure items are in stock
Make sure that health and safety measures are met
Casual Sales Assistant
Helped customers select products that best fit their personal needs. Maintained visually appealing and effective displays for the entire store. Consulted with customers on the latest styles and trends.
Offered exceptional customer service to differentiate and promote the Company .
Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.
Travelled extensively throughout Melbourne during promotional product launches.
David Jones Melbourne, Bourke St, VIC
Myer Melbourne , Bourke St , VIC
Myer Chadstone,VIC
Myer Doncaster, VIC
Achieved daily targets. Flexible work schedule(often weekend work).
Specialised in Bridal ,Formal & Special Occasion Makeup
Perform CPR
Provide Basic Emergency Life Support
Apply First Aid
Certificate of Achievement and Special Recognition
Introductory Seminar
Sales Training
ACE-Advanced Customer Excellence Training
You make the Difference ! Selling Skills Seminar
Selling Skills
David Jones Register Training
Customer Service
Occupational Health and Safety
Refresher Makeup Application Course 2016
Buckingham and Katz Management
Makeup techniques
Improved knowledge on applying makeup for day and evening ,and the ideal classic look
Advanced Computer and Social Media Skills
Microsoft Word
Microsoft Power point
I Phone, I Pad
SPSS for Windows
Skincare Product Training
Full range of skincare product knowledge
How to recommend product solutions
Dior 3 step skincare regime
Recognising skin types
How to question a customer
Skills Advancement Certificate
Completed a 5 day workshop in Creative Design
Superb Sales Professional
High- end fashion knowledge
Banking and mathematical aptitude
Time management
Detail- orientated
Strong communication skills
Flexible schedule
Involved with the SEP( Special Education Programme ) at Coomera State School.
Awarded a number of merit Certificates during my last 10 years of employment( Estée Lauder, Christian Dior,Australian Academy of Hair). Routinely helped as many customers as possible with achieving excellent results each day in a high- volume retail outlet. Received a number of 'exceeds expectations' ratings in performance reviews and receiving many commission incentives.
I'm a very active person and a mother of two young boys. I have actively competed in 6 consecutive half marathons. My other interests are Yoga, Pilates and participating in group activities. I was also involved in setting up my own business by the name of Evas Makeup Eden. This business was a small mobile enterprise servicing professional Makeup and Spray Tans for weddings and special occasions.
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