- Identifying Target Audience
- Drafting Original Articles
- Building Customer Relationships
- Optimizing Web Content
- Utilizing UX Principles in Relation to Copy
- Publishing WordPress, Webflow Sites
- Operating GoDaddy Domain, Hosting
- Monitoring Ranking
- CRM Management (Salesforce, HubSpot)
- Assimilating Research, Interviews
- Cultivating Buyer Personas
- Positioning Keyword Research
- Performing Competitor Analysis
- Reporting On Actionable Metrics
- Elevating Visibility, Ranking
- Issuing SSL Certificates
- Auditing Sites
- Initiating Effective Email Campaigns
- Directing Social Media Outreach
Work experience
January 2023Present
Senior Content Marketing Specialist
Wallace Miller Law Firm, Chicago, IL
- Drafting website content, email marketing campaigns, client updates, press releases, and speaking engagement materials (event screenshot)
- Submitting attorneys for recognition and honorable mention with legal publications (Super Lawyers, Leading Lawyers, Best Lawyers, American Association for Justice)
- Monitoring, tracking, and sharing media mentions relating to various stakeholders and prospective clients (article on the case ruling), employing automation tools, including Braze, ChatGPT, Jasper
- Crafting and updating attorney biographies and firm resumes for internal and external purposes (research, written biographies, module design)
- Maintaining and updating the firm website, social media channels, Google Search Console, and article publications (ranking both locally and nationally in organic)
March 2018 January 2023
Content Marketing Specialist, Editor
EZlocal, Lisle, IL
- Collaborated with a team of web designers to storyboard navigation, layout, functionality, objectives, audience; created original web content using Google’s Quality Rater Guidelines, improving visibility with quantifiable results (EdTech firm's website)
- Created targeted headers, title tags, calls to action; integrated client preferences, notating keyword research using Moz's Keyword Explorer (high-ranking content)
- Led weekly web team meetings, peer review; delegated team's workload, priorities; published, optimized, and tracked websites (B2B content); defined company SLA (service level agreement); iterated demand generation programs
- Drafted articulate, authentic, data-driven written content in the inverted pyramid model; accounted for target audience, stakeholder goals, search intent (enterprise site)
- Developed monthly newsletters and blog posts; scaled internal as well as external content for every stage of the buyer's journey and customer lifecycle (long-form article); managed projects, updating ticket status through every stage of creation
March 2017April 2018
Content Coordinator, Copywriter
Parabola Marketing, Chicago, IL
- Authored weekly, deadline-driven articles of 1,500+ words for Ivy Technologies, furthering stakeholders' visibility and awareness (B2C bylined material)
- Formalized style guide of 501(c)(3); parsed and recontextualized academic research by drafting compelling, authoritative content (non-profit content)
- Spurred continuous rise in email newsletter's click-through rates throughout the full duration of respective campaigns, culminating in a 16% increase (realty site)
- Performed editorial revisions for print publication " 999: A History of Chicago in Ten Stories" in collaboration with Amper, Inc., project management, design team (print publication)
- Curated content and index, documenting sources in adherence with Chicago Manual of Style; proofed press releases, emails, letters, project deliverables (print publication)
June 2014 March 2017
Content Writer
Upwork (Contract Accounts), Chicago, IL
- Expanded readership, lifted search performance by way of SEO-friendly articles, weekly blog posts, and ad copy (manufacturing, B2B)
- Scaled editorial calendar in proportion to target audience response; coordinated email marketing segmentation (real estate site)
- Composed effective catalog copy in close collaboration with agency designers, web developers (case study of content)
Education
20062010
B.A., English
Columbia College of Chicago
Journalism, Fiction Writing