FRANK LIERLER
Sr. Business Systems Analyst
- Omaha, NE
- (512) 300-8822
- Frank.Lierler@gmail.com
BA/PM/Business Applications: Agile/Scrum/Waterfall, BABOK Methologies, Atlassian Suite, Jira, Confluence, Oracle E-Business Suite EBS, SAP Enterprise Resource Planning ERP, Customer Relationship Management CRM, Warehouse Management System WMS, DelmiaWorks IQMS, SaaS, UML, Captivate, PowToon, Microsoft Office
Change/Configuration/Release Management: ITIL, CMMI, SOX, BMC Remedy ITSM, Subversion SVN, GIT, CVS, WinCVS, PVCS, CMDB, Hudson, Jenkins, BMC Service Desk Express, BMC pServ, RequestXpress, VAX/CMS
Databases: Oracle, SQL, MySQL, Access
Programming Languages: Java(J2EE), C/C++, VB, Perl, Python, Shell Scripting
Operating Systems: Windows, UNIX (Solaris/HP-UX/AIX), Linux, Mainframe
Other: Networking, WebLogic, ASP, Apache, HTML, XML, XSL, HTTP, ODBC
SQL Certification (University of Nebraska)
ITIL v3 Foundation
ITIL Intermediate Examination: Release, Control and Validation (RCV)
Diploma in Computer Science (MS)
University of Wuerzburg, Germany
Exchange Student Program
University of Texas - Austin, TX
Process oriented IT professional with over 16 years of experience in the Information Technology Industry. Ability to ask strategic questions and define complex business requirements as an effective liaison. Creative problem solver. Adept at designing practical and proficient software solutions in order to produce efficient and valuable results. Expert in process analysis, design and optimization. Highly focused team player striving for perfection and high quality work.
Providing and leading IT Systems and Business Analysis for IQMS custom development, helping to design and deliver suitable and effective IT solutions.
Provided IT Business Analysis across all areas of the company, including Oracle E-Business Suite (EBS) implementation of the Warehouse Management System. Acted as liaison between Business Partners, Product Stakeholders, IT and Executive Management.
Led, managed and provided Business Analysis for multiple areas, including UP Recruiting Systems leveraging Oracle/SAP ERP/Legislative integrations, and Supply Department CRM Contracting/Payment Systems. Collaborated with Business Partners, Product Stakeholders, IT and Management.
Owned and managed the Change Management Process for eBay Global Enterprise Technology.
Supported analysis, design, and implementation of effective Service Oriented Change and Release Management processes (ITIL v3) for the IT organization of the Texas Department of Public Safety.
Provided Change/Configuration/Release Management in support of global software development teams and 3rd party enterprise software solutions for multiple worldwide manufacturing areas.
Team Lead of the Austin Change Management group. Planned and implemented integration of all Spansion global sites into the Global Change/Release Management Process (ITIL standards).
Managed and provided all Change Management processes, software builds and releases. Developed large-scale client/server (Unix/Windows) and web-based software system in Java.
Provided Project Management for international customers. Designed and developed Windows/Unix based client/server and frontend applications in C++ and Java for Tour Operating Systems.