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GERARDO POBLANO

COMPUTER ENGINEER - QA MANUAL TESTER

    SUMMARY

    Gerardo is a seasoned Quality Assurance (QA) professional with over 17 years of experience in manual software testing and the implementation of best QA practices. His expertise lies in identifying bugs and validating functionalities to ensure that products meet the highest quality standards and customer expectations. With a keen analytical mind and a methodical approach, he conducts thorough tests and documents results with clarity and precision. He is proficient in Scrum methodologies, exploratory testing, strategic planning, and project management, and designs QA frameworks tailored to each project's needs. His mid-high level English proficiency enables effective collaboration within international teams, bringing a global perspective and adaptability that drives software quality excellence across various markets and cultural contexts.

    His professional goal is to enhance team success by implementing stringent quality processes that ensure an outstanding final product. He is dedicated to continuous learning and ongoing improvement in the field of quality assurance. This summary highlights his skills, experience, and objectives as a professional QA manual, positioning him as a valuable asset to any team committed to software quality.

    PROFESSIONAL EXPERIENCE

    GLOBANT
    20202023

    QA MANUAL TESTER SR

    • Executed comprehensive regression testing during each sprint release cycle, ensuring software stability and quality across Mexico and US projects.
    • Monitored and analyzed test execution reports, reviewing user stories at the start of each sprint to align with project objectives.
    • Documented all testware in JIRA/XRAY, creating detailed base and corner test cases for each requirement, enhancing test coverage and accuracy.
    • Generated detailed reports and tracked incident resolutions using JIRA/XRAY, ensuring timely identification and resolution of issues.
    • Conducted cross-browser testing using SauceLabs, maintaining test coverage and prioritizing key scenarios to meet project and sprint goals.
    • Configured and prepared logging processes with Fiddler, facilitating effective communication between mobile devices and backend systems.
    • Performed API testing and component integration, ensuring seamless functionality within the project platform.
    • Analyzed and prepared test matrices and scope, evaluating risks and ensuring alignment with project objectives.
    RIGHTSOURCE BUSINESS SOLUTIONS
    20192020

    QA TESTER ENGINEER SENIOR | MANAGER (US EMBASSY DEPARTMENT)

    • Implemented open-source CLI tools for regression testing as Newman, generating automated execution reports for test flows.
    • Coordinated and designed test strategies for the current project and QA department, ensuring efficient and effective testing processes.
    • Provided feedback and recommendations in project leader meetings, contributing to the progress of sprint activities.
    • Managed and trained the testing team involved in daily test execution, ensuring adherence to requirements and standards.
    • Planned and led initiatives to meet project objectives and business requirements.
    • Aligned the current testing process with the development model and agile strategy objectives.
    • Conducted load and stress testing on REST services, analyzing and configuring a testing environment in JMETER for performance testing.
    • Configured JMETER to generate automatic reports for result analysis, integrating it with InfluxDB and Grafana for internal performance monitoring.
    • Conducted functional testing on internal components of the project's overall architecture.
    • Performed integration testing on each component of the Mule flow, ensuring smooth orchestration and communication between them.
    • Conducted API testing with Postman on deployed services of internal systems.
    INFOSYS
    20182018

    QA PROJECT MANAGER (CITI BANAMEX)

    • Coordinated and managed all testing and estimation efforts for internal projects of API factory, ensuring the delivery of high-quality and efficient solutions.
    • Participated in meetings to define the testing approaches for UAT testing, contributing to the successful implementation of testing strategies.
    • Effectively managed financial resources for projects at a high level, ensuring accurate estimations and cost-effective project execution.
    • Developed and implemented new strategies and support for API projects using SoapUI, resulting in improved efficiency and effectiveness.
    • Coordinated offshore employees in India for API automation activities, utilizing a framework and internal tool to streamline processes and enhance productivity.
    • Successfully worked on both Agile and Waterfall projects, adapting to different project management methodologies as required.
    • Analyzed functional factors such as documentation, requirements, and meetings to determine testing estimations and project calculations, presenting them in a clear and understandable manner.
    • Ensured consistency and clarity in all project-related communications, avoiding jargon and technical terms for better understanding by stakeholders.
    SEGUNDAMANO
    20152018

    QA SPECIALIST

    • Actively participated as an Agile Tester within the Segundamano team, ensuring the quality and smooth functioning of digital products.
    • Collaborated with cross-functional teams in daily Scrum meetings to assess the level of risk and quality during software development, providing progress updates on testing activities in Development, Quality Assurance, and Production environments.
    • Implemented Continuous Integration/Continuous Delivery practices, ensuring the seamless integration and evaluation of code changes through automated testing and continuous integration.
    • Developed and executed comprehensive test strategies, including automated testing techniques, to validate the functionality and performance of new code changes.
    • Conducted thorough regression testing to ensure that new components did not impact existing functionality and that integration with other systems was successful.
    • Collaborated with developers to review code changes and ensure adherence to coding standards, naming conventions, and best practices.
    • Adapted testing strategies to accommodate the unique requirements and risks associated with Front End and Backend development, as well as mobile platforms (iOS and Android) integration.
    • Successfully completed various projects, including the development of the current website (Mobile and Desktop), integration of payment methods, development of billing and SMS platforms, migration projects, and the redesign of the Segundamano site.
    • Conducted functional, system, white-box, integration, and third-party system integration testing, utilizing tools such as Selenium and Jenkins for automation and data-driven testing.
    • Performed exploratory testing, A/B testing, mobile testing, responsive testing, and cross-browser testing to ensure optimal user experience across different platforms and devices.
    • Played a key role in the Acquisition, Activation, Retention, Revenue, and Referral (AARRR) team, providing premium products and services to monetize user actions on the site.
    • Successfully released premium products with minimal quality risks, ensuring a positive user experience and revenue generation.

    EDUCATION

    UNAM FES ARAGON
    20012005

    Bachelor's degree in Computer Engineer

    Graduated as Cum Laude.

    SKILLS

    PLANING AND STRATEGY:

    • Requirements Analysis
    • Test Plans
    • Test Case Design
    • Test Processes
    • Test Strategy

    MANUAL TEST EXECUTION:

    • SQA Testing Methodologies
    • Regression Testing
    • Sanity Testing
    • Smoke Testing
    • Exploratory Testing
    • User Acceptance Testing
    • UI & Compatibility Testing

       

      SPECIALIZED TESTING:

      • Performance Testing
      • Load Testing
      • Stress Testing
      • Browser Compatibility Testing
      • Mobile Testing
      • Configuration Testing
      • Defect / Bug Tracking
      • Agile Testing
      • API Testing
      • Microservices Testing

       

      AUTOMATION AND TOOLS:

      • Testing Automation (Record and Playback)
      • Continuous Integration Testing
      • Continuous Delivery
      • Test Scripting
      • Test Management Tools
      • Version Control Systems (GIT, GITHUB)