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Team Management Skills and Leadership Skills

Team Building, Delegation, Hiring, Conflict Resolution, Emotional Intelligence(EQ), Psychological Safety(PS), Talent development, Performance Evaluation, Team Goals Setting, Team diversity, Resource Allocation, Growth Mindset, Decision Making, Prioritization, Mitigation Strategies, troubleshooting skills, product requirements, constructive feedback, verbal and written communication skills, project leadership, quick learning, analytical skills, provide mentorship, technical expert, resource management, customer satisfaction

Technical Skills

Python, Robot Framework, Shell Script, Linux, Mac, Selenium Webdriver, Perl, Ruby WTiR, CI/CD, BDD, TDD, Jenkins, Github, Docker, Azure, AWS, Akamai Cloud Connect (ACLP), VMware, Kubernetes (k8), SQL, MemSQL, Terraform, Maven, quality engineering

Domain and Big data Distributed Systems

CDN, Cloud Computing, IPv6, TCP/IP, UDP, HTTP/HTTPS, ICMP, Networking, DNS, DHCP, OSPF, Hadoop, HDFS, Zookeeper, Spark, Kafka, Cassandra, Data Warehousing, cloud technologies, Virtualization, bug tracking tools, implement best practices

Tools and Test Methodologies

SAFe and Agile methodologies, JIRA, Zephyr, Gitlab, Git, BDD, TDD, Apache Bench, Locust, Postman, SaaS applications, PaaS, Valgrind, Grafana, software testing, quality control

Functional, Non-Functional Tests

Functional, Smoke, UAT, BAT, Integration, API tests, Regression tests, Memory Leak tests, Benchmark & SLA tests, Performance testing & Load tests, Data Completeness, Latency tests, Scalability tests, user experience tests, network testing, building automation

Recruitment, Staffing

Hiring top talent for QA teams, Technical, training & onboarding new hires, Hiring Drives, Campus recruitment, risk analysis, devops

Product, QA Management

Requirement Analysis, Risk Assessment, Metrics Analysis, Defect Tracking, Quality Audits, Operational Excellence Metrics (Ops Metrics), QA Documentation, Defect RCA & Leakage report, release management, product leadership, software releases

Process Improvement

Defining QA KPIs (test coverage, defect leakage, cycle time, sprint metrics), Automation Metrics, CI/CD, Risk based tests, post release monitoring, Skill development, 360 degree feedback survey, Peer KTs, Team SWOT Analysis, continuous quality improvement, ability to meet deadlines

Security Compliance Tools

Security Compliance tests, Wiz tool, Tenable Scan, Black Duck, Vulcan, Vuln Tracker (VT), Security Vulnerability Management, HC Vault, Burp suite, Security requirements

Key Achievements

  • Built, trained, mentored, and led a high-performing team of QA engineers from the scratch.
  • Reduced defect leakage to production through improved test coverage and optimized automation.

  • Implemented a fully automated testing framework using Python and Robot Framework that reduced manual efforts and  testing time by 50%, leading to faster release cycles and higher product quality.

  • Reduced manual test cycle time by 90% for regression testing by automating test cases and adopting parallel test execution and leveraging cloud-based test infrastructure and CI/CD.

  • Developed an end-to-end automated regression suite & Jenkins pipeline that improved testing efficiency and reduced manual intervention to nearly zero.

  • Received a range of high-performance awards, spot awards, and formal recognitions.

Summary

A seasoned Senior SDET Manager with over 15 years of experience, including 4 years of QA team leadership and optimizing software quality assurance processes. Expertise in managing SDET/QA teams, implementing test strategies, and delivering high-quality software.

Proficient in Agile, SAFe methodologies and Software Development LifeCycle (SDLC) with a strong focus on manual and automation testing, as well as risk management, technical problem-solving skills. Proven success in enhancing testing efficiency, reducing defects, and collaborating with development and product teams to drive business and technical goals.

Work Experience

Senior SDET Manager | Senior QA Manager

Jan 2021Present
Akamai Technologies
  • Led and managed a team of 12 QA engineers, overseeing the delivery of various Akamai products such as Akamai Cloud Platform (ACLP), BOSS, KPI, and Akamai CDN backend classic network platforms.
  • Spearheaded all aspects of the quality process, including test strategy, test planning, test design, estimation, setup and test lab management, ensuring high standards of quality product delivery.
  • Mentored and coached team members on goals, objectives, business roadmaps, and career development, fostering a culture of growth and continuous improvement.
  • Collaborated closely with product managers, peer development managers, BOs, and other stakeholders to ensure alignment on product goals, requirements, and timelines.
  • Streamlined test processes and facilitated cross-training between QA engineers, architects and developers, enhancing team efficiency and skill sets.
  • Developed detailed schedules, weekly/monthly QA reports, test results and effectively communicated product test scope and constraints to stakeholders.
  • Oversaw the design and development of the automation framework, establishing and managing test automation infrastructure within the team.
  • Implemented agile environment scrum methodology with two week sprint cadence, conducting regular quality audits, sprint metrics and Root Cause Analysis (RCA) of defects.
  • Partnered with HR/TA team to organize hiring drives and campus recruitment efforts.

SDET Principal Lead | SDET Principal Eng

Jan 2015 Dec 2020
Akamai Technologies
  • Technically led a team of testers in a cross-functional environment, ensuring all QA activities were aligned with the product roadmap and timelines.
  • Spearheaded the transition from manual to automation testing for key products at Akamai, reducing test cycles and increasing defect detection by leveraging CI/CD (continuous integration/continuous deployment) pipeline & product version control systems.
  • Managed the complete defect, tracking bugs in JIRA and ensuring issues were addressed before production release.
  • Collaborated closely with developers and architects to identify expected behavior and root causes of defects, implementing strategies to prevent recurrences.
  • Designed and executed test strategies and plans for various Akamai innovative products like DNA, QoS, Akamill, BOSS and KPI, conducting functional, non-functional, Rest API tests and end-to-end integration tests.
  • Automated test framework, back-end & front-end UI test cases using Python, Robot Framework, Selenium achieving over 95% automation test coverage and significantly reducing manual efforts by 90%.
  • Reviewed test strategies, plans, test cases, design review and optimized automated test scripts, automation coding to ensure they met quality standards and design expectations.
  • Improved automation execution time and reduced the false failure rate by 90% by resolving flaky fails and random test failures.
  • Implemented post-release sanity checks to avoid potential early production environment related incidents.
  • Created detailed workflows for various testing modules, serving as a knowledge transfer tool for new team members and enhancing team efficiency.

Test Staff Engineer

Feb 2013Jan 2015
Dell Inc
  • Developed comprehensive test plans, test cases, test scripts and preparing reports for multiple projects, ensuring thorough coverage and validation of functionalities.
  • Conducted rigorous testing on Dell Thin clients using RDP, Citrix, and VMware View protocols, ensuring compatibility and performance across platforms.
  • Validated user expectations through meticulous testing processes, ensuring all product requirements were met.
  • Reviewed user requirements and documentation to confirm testability, facilitating a seamless testing process and accurate results.
  • Developed complex, multi-layered testing scenarios and executed them, ensuring robust software performance and functionality.
  • Created and managed defect tickets, conducting re-testing in various environments to ensure issues were resolved and did not recur.
  • Maintained consistency and clarity in all testing documentation, avoiding technical gap to ensure clarity for all stakeholders.

Senior QA Engineer | QA Engineer

Oct 2008Feb 2013
ASM Technologies (Client: Infoblox Inc. [CA, USA])
  • Spearheaded the execution of comprehensive testing procedures for DNS, DHCP, OSPF, and BGP features, ensuring the reliability and security of network identity appliances at Infoblox.
  • Developed test cases, test plans, and strategies, achieving a 30% reduction in defect rates and significantly enhancing product quality.
  • Collaborated with cross-functional teams to identify, debugging and resolve critical defects, leading to improved product quality and performance.
  • Utilized tools (tcpdump, Wireshark) and methodologies to validate network configurations, ensuring seamless integration and functionality.
  • Maintained consistent documentation of test results and processes, facilitating clear communication and knowledge sharing among team members.
  • Provided actionable insights and feedback to development teams, contributing to the continuous improvement of product features and performance.
  • Validated hotfix, patch, and upgrade features for NIOS products, ensuring their reliability and effectiveness.
  • Automated a wide range of tests using Perl and shell scripts on Linux-based NIOS test beds, enhancing testing efficiency and accuracy.

Education

Master of Technology in Computer Science

Jul 2006Aug 2008
College of Engineering Pune (COEP)
  • Secured All India Rank 917 in GATE CSE 2006 with a percentile of 97.8 .
  • Completed 1-year internship experience with Symantec Corp, Pune during the M.Tech program.