Internship- IT optimization and implementation at a Danish supply company
My Master thesis collaboration with NIRAS A/S focused on the implementation challenges and product optimization (regarding interface, functionality and structure) of their IT customer management system DRIVE, at a Danish supply company. In the project I used interviews, observations and workshops with customers as a mean to collect data on workflow, management and organizational structures. The data were then translated into an optimization of DRIVE, and an improvement in the IT implementation process. The project culminated in a consulting report to NIRAS A/S, which contained specific strategic solutions for future improvements.