Download PDF

Work History

Security Analyst

2016-03Now
Ebttikar Technology Company (SABIC)

Application Security (Security Analyst) - 11 month
Vulnerability management and reporting using Qualys and IBM app scan. Worked in different security projects: such as Symantec DCS, Symantec DLP, Cisco FireAMP, Palo Alto, Firemoon. Broad knowledge of different security tools.

Security Entablement (Project Coordinator)
Handling different security projects related to IT Security Service Delivery.

ELP assistant

2011-112013-07
Georgia Southern University

ELP assistant Website administrator and student assistant Translation of all documents from English to Arabic Assisting the program director as needed.

Communication Coordinator

2006-042009-09
Mobily

Call Center Agent (3 months)

Started as agent handling customer calls and complainants as the first line support. 

Data Center Agent (1 year)

Here I was a technical support agent. I did network, internet, video call and MMS troubleshooting. I help fixing customers issues and configurations.

Communication Coordinator (last position)

Coordinate launching new products, promotions and services. Train call center agents for whenever a new promotion or service launch. Technical training for agents on troubleshooting internet, MMS and video call issues. Also, Oracle and BMI system.

Co-Owner and Founder

20052007
Techno Speed Computers

I started a computer shop in Jeddah with my friend. At that time I worked in the shop fixing and troubleshooting computers ( Hardware and Software) that includes installing new new systems, upgrading PC and building new computers.  

Shareholder Relations

2004-052006-04
Saudi Industrial Development Co

Shareholder Relations, Shareholder support, Shares transfers and issuing was my main role. I also helped the IT department moving their serves to another location ( cabling and configuration).  Moreover, assistant the IT in making backups for their servers.

Administration Officer

2003-102004-04
Samsung (Al Mabouli United Group)

Secretary for the Administration Manager. Handling communication and transportation. Responsible for all procurement of administration.

Education

B.B.A

20102015
Georgia Southern University

Bachelor in Information Systems

Certifications And TRAINING

Accredited Configuration Engineer

2016NOW
Palo Alto Networks

Symantec Data Center Security: Server Advanced 6.0

2016NOW
Symantec

Qulays Certified Specialist

2016NOW
QUALYS

Vulnerability Management

Symantec Data Loss Prevention 14.0: Administration

2008NOW
Symantec

Emotional Intelligent

2006NOW
Innovation Group