Download PDF

Summary

With over 19 years of experience in information technology, Hesham Galal serves as the Head of Solutions Architect for AWS Saudi Public Sector. He holds a BSc in Computer Science, an MBA degree, and is currently pursuing a Doctoral Degree in Business Management. Hesham is a certified AWS Solutions Architect Professional and Machine Learning expert. His tenure at AWS has been focused on helping customers in the Middle East and North Africa to innovate and architect AI-infused applications and systems using AWS technologies.

Work experience

Head of Solutions Architects

2019-10present
Amazon Web Services | WWPS, Riyadh, SA

As a Solutions Architect Manager, the key responsibilities revolve around leading a team of solutions architects and ensuring the successful delivery of technology solutions to customers or clients. Some of the primary responsibilities include:

  • Leading Pre-sales & Post-sales activities across Saudi, Bahrain, and Egypt Public Sector.
  • Trusted Advisor for enterprise accounts to help them adopt of emerging technologies.
  • Lead and mentor solutions architects to deliver high-quality technology solutions.
  • Collaborate with customers to understand requirements and propose right solutions.
  • Design and oversee the execution of complex technology projects.
  • Foster team development through training and skill enhancement.
  • Ensure customer satisfaction and successful project delivery.
  • Drive process improvement and cross-functional collaboration.

Key achievements:

  • Landing First Outposts projects in Bahrain and Egypt.
  • Leading National LLM deals in UAE, Saudi, Bahrain, & Egypt
  • Sales attainment +100%.
  • Job satisfaction 100%, and 90% Team Effectiveness.
  • Hiring bar raising Solutions Architects team.
  • Executive leadership alignment and sponsorship with Key Accounts in MENA.
  • Public Speaker and influencer in Key AWS Events.

Principal Presales Consultant

2015-072019-09
Oracle, Dubai, UAE

Key Responsibilities:

  • Lead presales activities, understanding customer requirements, and designing tailored technology solutions.
  • Collaborate with sales teams to develop and present compelling proposals and demonstrations to clients.
  • Provide expert technical advice and guidance to address customer challenges and position the organization's offerings effectively.
  • Act as a subject matter expert on the organization's products and services, supporting sales efforts to drive revenue growth.
  • Build strong relationships with customers, understanding their needs, and aligning solutions to meet their specific business objectives.

Senior System Engineer

2014-082015-06
Dell EMC, Cairo, EGY

Key Responsibilities:

  • Engage with potential clients to assess their document management requirements.
  • Design and present customized Documentum-based solutions to address client needs.
  • Collaborate with sales teams to create persuasive proposals and demonstrations.
  • Provide expert guidance on Documentum capabilities, integration, and best practices.
  • Support the sales process by addressing technical queries and customers' needs.

Presales FMW Team Leader

2012-052014-08
Oracle, Cairo, EGY

Key Responsibilities:

  • Lead presales activities for Oracle Fusion Middleware solutions, including SOA, Service Bus, Java, Business Process Management, and Content Management.
  • Guide and mentor the presales team, ensuring they deliver effective presentations and demonstrations to potential clients.
  • Collaborate with sales teams to develop compelling proposals and strategic approaches to meet customer requirements.
  • Provide expert technical advice and solution design, showcasing the benefits of Oracle Fusion Middleware for clients' business needs.
  • Cultivate strong customer relationships, addressing inquiries, and ensuring customer satisfaction throughout the sales process.

Co-Founder & CTO

2010-012012-04
TCG Middle East, Cairo, EGY

As CTO, I played a pivotal role in driving technology innovation and guiding the software services company towards achieving its strategic goals. Key
Responsibilities:

  • Lead the company's technology strategy and vision.
  • Oversee software development, ensuring high-quality
  • Identify and implement innovative technologies to enhance product offerings.
  • Provide technical leadership to cross-functional teams.
  • Establish and maintain cybersecurity measures.
  • Collaborate with stakeholders to make informed decisions on technology investments.
  • Stay abreast of industry trends and best practices.

Senior Software Engineer

2008-092009-12
egabi Solutions, Cairo, EGY


Key Responsibilities:

  • Design and develop robust Java applications, ensuring high performance and scalability.
  • Lead and mentor junior developers, fostering a collaborative team environment.
  • Collaborate with cross-functional teams to gather requirements and deliver solutions.
  • Conduct code reviews and implement best practices to maintain code quality.
  • Troubleshoot and resolve complex technical issues.
  • Stay up-to-date with Java advancements and industry trends.
  • Contribute to the full software development lifecycle, from design to testing.

Software Engineer

2007-012008-07
AFiT Company, Kuwait

Software Engineer

2005-062006-12
Bizware Int'l, Cairo, EGY

Education

Doctor's Degree

2023-01Current
The German University in Cairo

The German University in Cairo
Doctor's Degree, Business Administration, Management and Operations * (January 2023)

MBA

2014-012019-01
University of Warwick - Warwick Business School

University of Warwick - Warwick Business School
Master of Business Administration - MBA, Business Administration and Management, General * (2015 - 2019)

Bachelor of Science

2000-092005-05
Cairo University

Cairo University
Bachelor of Science - BS, Computer Science * (2000 - 2005)

Achievements

  • Oracle Egypt: FY13 Presales Award
  • Oracle: Q3 FY17 MEA Sales Consulting
  • AWS: Two Pizza Team Award - WWPS
  • AWS: Best Employer Award - WWPS MEA 2022
  • AWS: 2 Pizza Team award 2023