- Active teamwork and collaboration in Systems Hardening and Network Security Automation
- Strong familiarity with most APIs for major enterprise security products
- Extreme programming with "Ground-up development", advanced skills in building new modules and API wrappers for Python and other programming languages
- Python / Ansible / bash custom build applications for network / firewall / infrastructure fine-tuning and automation
- API reverse engineering with minimal information availablility
- DevOps approach: Git, Agile (Jira), Confluence, VCS, CI/CD pipelines, and project management as an essential part of day-to-day duties
- Advanced skills / knowledge in commonly used enterprise CyberSecurity software and tools
- Advanced skills / knowledge in most enterprise ticketing systems and their API automation (both internal / proprietary and common market brands)
- Continuous skill improvement in full-stack development, from frontend (HTML / CSS / React / Angular) to middleware (Python-Flask-django) and backend (MariaDB/MySQL/MongoDB/Redis)
- Broad spectrum experience with development software (IDE), such as JetBrains products (IntelliJ / pyCharm / phpStorm / WebStorm / etc.), advanced IDE tuning skills with Git / virtual environment setup
- Ability to work in extreme environments with minimal tools available (Sublme / Notepad++) or with basic CLI tools (such as Linux vim)
- Strong familiarity with internal repository managers, both market brands and proprietary tools
- Strong familiarity with VMWare products, Citrix, Docker and Kubernetes
- Experience with SQL / MySQL / MariaDB, noSQL such as MongoDB and Redis
- Advanced skills with TSDB such as RRD and InfluxDB
- Strong familiarity with Splunk, Grafana/Prometheus/ElasticSearch/Kibana, OMD/Checkmk/Nagios/Icinga/Naemon
- Familiar with APM, SLA/SLO/SLI concepts
- Hands-on experience with datacenter environments, rackmount equipment: switching, routing and server hardware by brand, remote management (iLO / iDRAC / etc)
- Experience with SSH/Telnet/RDP/Console software, such as putty, SecureCRT and MobaXterm
- System administration expertise with with most Linux distros (RHEL / Centos, Debian / Ubuntu, Kali, Arch, etc) and Windows (3.11, 95, 98, 2000/ME, XP, Vista, 7, 8, 10 and 11, Windows NT and Windows Server 2003-2022)
- Strong familiarity with all MS Office products, O365 / Exchange and O365 API
Work experience
June 2022now
Security and Compliance Automation Engineer
IBM
Nov 2021May 2022
Senior CyberSecurity Automation Engineer
Insight Global
Dec 2020Nov 2021
VP, CyberSecurity Operations and Engineering
JPMorgan Chase & Co.
- Project Management (Agile / Kanban), project leading: Continuous Development of CyberSecurity Operations team tools to cover daily routine and save valuable time and resourcfes via Python Extreme Programming (Django, Flask, multiple libraries and modules, php, javascript)
- Change / CI/CD and Incident triage Automation via ServiceNow API (Python)
- DR (Disaster Recovery) automation for platform datacenter equipment (yml / Ansible / Python)
- Version control, experience with most common git solutions such as Gitlab, BitBucket, GitHub
- Continuous monitoring of platforms heatlh and communication integrity (Splunk / Grafana / Prometheus / Netcool)
- Familiarity with various CyberSecurity platforms and product APIs / CLIs, both Windows and Linux (custom Python automation projects)
- Typical Operations team tasks handling: collaboration with other Engineering teams with changes - software / hardware upgrades, bug fixes, etc.
- Kubernetes / VMWare, databases (Oracle, MariaDB, noSQL) as part of daily activity
- Extensive usage of IDE such as Intellij Idea, pyCharm, webStorm, phpStorm etc.
- In-depth knowledge and advanced skills with Nagios based platforms such as Checkmk
- Advanced OS skills - monitoring, installation, service maintenance command line and graphical interface, shell scripting (Server, Workstation, End User Equipment)
- Experience with infrastructure / generic datacenter equipment, both hardware and software - servers, switches, routers and firewalls (maintenance / installation / service calls)
- In-depth knowledge and advanced skills with Nagios based platforms such as Checkmk - both monitoring and programming (Python and shell scripting)
Aug 2020Dec 2020
Cyber Security DevOps / Infrastructure Engineer
The Judge Group
- ServiceNow / CI/CD Automation (Change Requests, Tasks and other activities).
- CyberSecurity routine activities automation (appliance health checks, platform changes and maintenance).
- Other Python automation for security applications and internal team needs (reporting, notifications, auto-remediation, etc.).
- Advanced Python Django and Flask (React, Angular and jQuery + html/css), parallel ssh activities, yaml and Ansible, cross-platform development
- CyberSecurity Applications and Equipment support – Reversing Labs, Tenable Nessus, BlueCoat, Symantec, Qualys, etc.;
- IT Service Management (close collaboration with other engineering teams with software deployments, patches, upgrades)
- CyberSecurity Applications Monitoring and Analytics (Netcool / Splunk), troubleshooting support.
- Splunk infrastructure - maintenance, troubleshooting and support.
- Log file analysis / debugging.
- Linux and Windows servers’ maintenance and troubleshooting.
- AWS App support and development.
- Jira project managememnt, Confluence and BitBucket GIT
- IDE (such as PyCharm / IntelliJ)
May 2019Aug 2020
Senior Systems Engineer
Verizon
- Infrastructure monitoring automation (server hardware health, system components diagnosis, software / applications monitoring - java/tomcat, Apache2, etc.) with proactive automated notifications via chats such as Mattermost / Slack and similar, e-mail notifications and SMS notifications (custom built Python modules) to prevent outages / customer impact
- Auto-remediation / auto-repairs (application debug/log file analysis with further actions on software components - code debugging, service restarts / config fixes, disk space management, network interface restarts, etc.) to save valuable team time
- Server administration and django-based FrontEnd development for continuous proactive systems monitoring
- Strong skills / experience with html / php / Python / MySQL or MariaDB webserver architecture as well as modern Python django or flask / MySQL or MariaDB architecture
- Web frontend / middleware integration with low-level backend troubleshooting tools (layer 1 circuit health, system temperature, installed hardware, RAID array diagnostics)
- Containerized app/microservice development (Linux Python / Bash or Windows Python / Batch) for various purposes such as application errors detection and analysis, traffic error diagnosis, data / stats collection and physical hardware diagnostics
- Routine daily duties including network monitoring, server hardware checks and application support, on-call support
- Advanced skills for bare metal systems as well as virtual (VMs, containers): OS deployment, troubleshooting (drivers / base services), custom setups depending on server purpose
- Practical / hands-on skills with data center equipment, cable management, rackmount equipment handling, server installation, diagnostics and repairs
- DevOps approach - GitLab / Confluence team collaboration, Grafana / Jenkins / Prometheus for systems monitoring and Portainer / Spinnaker for Docker containers / Kubernetes pods
- Stong skills / knowledge of network monitoring software such as Solarwinds / Netcool / Nagios / check_MK / prometheus
- In-depth skills / knowledge of Nagios and Nagios-based solutions, such as check_MK and all its plugins, custom monitoring plugins, advanced modifications
- Strong skills / knowledge of Docker / Kubernetes - installation / maintenance / API + python integration / troubleshooting and application pods concept
- trong skills / knowledge of the following Python modules / libraries: django, Flask, pandas, MySQL connector, various document converters (including MS DOC / XLS formats), paramiko/pxssh/parallel-ssh, subprocess and more
- Advanced skills / knowledge of Python - Ansible integration, Stackstorm automation
- Creating custom Python libraries / modules for Nagios, Redis, MySQL/MariaDB, check_MK.
- PHP coding experience
Feb 2019May 2019
Devops (Development Operations) Engineer
Copart
- Software Deployment Automation via Spinnaker API / Python customization
- StackStorm Auto-Remediation
- Python and Bash Automation / SQL scripting- Automated System Stats Reporting (Python microservices)
- Kubernetes / Docker- VMware
- Software Deployment and Troubleshooting Support
- Front-end, Middleware, Backend
- Close collaboration with Network Engineering, Systems Engineering, NOC (Network Operations Center), QA, Developers, DBA and other teams onvarious projects
- Strong familiarity with Agile / Kanban methodology / nomenclature
- Sprints,Stories, Sub-Tasks etc.
- Scrum Master as a part of the current role
Aug 2018Jan 2019
Corporate/Enterprise Engineer (IT)
Copart
- Python Automation projects: Automated User Account Administration viaLDAP, AS 400 integration (pyodbc), secured sFTP transfers for sensitive information with further processing and sorting
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Automation projects, Python / Linux Bash / Windows PowerShell / WindowsBatch / HTML / Java- Cryptography / PGP / Network Security / MFA (Multi-Factor Authentication)- Python Automation projects for Zendesk, Zoom Conferences, Slack chat,Office 365/MS Exchange, e-mail, check_mk / Nagios- Strong familiarity with Agile / Kanban methodology / nomenclature - Sprints,Stories, Sub-Tasks etc - Work on large technical projects, from inception to hands on implementation- Plan and test the deployments of solutions in the organization
- Self Service IVR w Artificial Intelligence (Telephony), SIP Protocol, IVR,Asterisk, VoIP, QoS, and other communication stack
- Cisco Routers, Firewalls, Switches, VLANs, & Meraki AP Configuration
- Azure AD, Single Sign On, PowerShell, VBScript, XML, and Complex ExcelFormulas, Automation on any platform
- Mobile Device Management for the Field Workforce (Phones and Tablets),MDM, BYOD -- Airwatch Enterprise Mobility Manager Solution
- Desktop Management (Thin Clients, Windows IoT, Google Chromebook,Virtual Desktops, Imaging Solutions)
- Wi-Fi Service & Wireless Connectivity (Services)
May 2017Jul 2018
Global NOC (Network Operations Center) Specialist
Copart
- Automated error reporting and auto-remediation development (Python /Bash)
- Automated systems monitoring development (Python / Bash)
- Troubleshooting tools development
- Network outage monitoring and troubleshooting in following areas: servers(IBM / AS400, Linux, Windows and other environment), hardware / L1 - L3equipment - switches / routers (Cisco), VMWare, L5-L7 outages (websites /applications / services / processes etc.)
- Server hardware troubleshooting including but not limited to CPUs, HDD/SSD, Memory, NIC
- Subnet/VLAN/VPN troubleshooting
- Initiating Bridge / Conference calls with other teams depending on outage specifics
- Internal Customer Support via phone and chat
- CLI - Linux such as CentOS/RHEL / Windows / IBM
- Databases troubleshooting - MariaDB, MySQL
- Scripting - Python (Flask/Django/etc) / Advanced Linux bash / Javascript
- Advanced HTML / Apache / CGI / WSGI
- Monitoring: Manage Engine (Operations Manager/Applications Manager/Site24/7), Sumo Logic, RabbitMQ, NGINX, Nagios and check_MK.
- SecureCRT
July 2016May 2017
NOC (Network Operations Center) Specialist
Frontier Communications
- Direct network outage detection and restoration for the following technologies: FiOS, Video, PON, SuperCore / Core, DSL, T1
- Network health monitoring utilizing SNMP software
- Subnet/VLAN/VPN troubleshooting
- Network management via CLI and/or EMS
- Network devices diagnostics via CLI or EMS (GUI) and CO personnel assistance via phone and chat
- Communicating with other departments, taking escalations, troubleshooting and routing to other departments as needed, participating in bridge calls
- Provide technical assistance with incident review and outage analysis requests to determine root cause and future prevention
- IBM Tivoli / Netcool, SNMPc, Alcatel/Tellabs/Adtran Monitoring Software,Solarwinds, SecureCRT
Aug 2015Jul 2016
Cybersecurity Internal Support Tier III / Malware Team Technician
Frontier Communications
- Develop automated malware removal solutions
- Act as an offline chat / internal support representative for technical support representatives using the one to many model – LogMeIn / Chat / Phone /RDP / etc.
- Handle internal customer transfers via internal chat and remote assistance programs to assist other Frontier Secure employees in troubleshooting and resolving external customer malware issues (Viruses/Trojans/Worms/Ransomware/Exploits/etc.)
- Assist external customers that request assistance via support mail and escalate other concerns to proper departments
- Act as a point of escalation for company services in regard to Malware infections, PC Tune ups, Software installation and any other support as needed
- Develop procedures and solutions for evolving threats that can be used by floor technicians to triage incoming malware cases
- Work closely with other team members to determine the best course of action to negate and protect from new malware threats.
- Kaspersky, Norton/Symantec, McAfee, MalwareBytes, F-Secure, Panda,ESET/NOD32, Avast, Bitdefender, Webroot - for all above mentioned (but not limited to) both individual customer and business solutions experience.
Sep 2014Aug 2015
Premium Support Technician (Technical Support Tier II)
Frontier Communications
- Analyze, troubleshoot, and support the end-user with internet connectivity issues – DSL, Fiber Optic, Business LAN, VPN, port forwarding, line tests, etc.
- Resolve premium technical support issues not commonly supported by basic technical support - Desktop, Laptop, Monitor, Peripherals, Tablet, Smartphone,Cell Phone, Phone, TV, Audio, Printer, Webcam, Internet Of Things and other troubleshooting
- Provide premier customer service and a “Customer First” experience to every customer
- Sell additional products and services appropriate to customer needs
- Provide solutions to customer or escalate as needed
- 0% repeaters rate and over 83% positive customer feedback
Aug 2014Sep 2014
Aquatics Technician / Specialist
Exotic Aquatics
- Answer calls and handle customer inquiries and purchases
- Maintain aquatics systems and water chemistry
- Educate and advise customers about marine/freshwater livestock and dry goods
- Manage inventory and livestock orders
- Develop aquarium designs and setups for prospective installations
Jan 2013Aug 2014
Marine Biochemistry / Ecosystems Specialist
Rift 2 Reef Aquatics
- Constant monitoring of livestock health and ecosystems condition
- Created monthly graphical and textual data reports to analyze pH and other water chemistry properties
- Managed marine and freshwater livestock care/inventory and performed water chemical testing
- Customer education on saltwater species, environmental specifics, aquarium care and maintenance
- Developed a self-service system for customers to increase availability of staff
- Resolved customer issues over the phone and in person
- Sales metrics reporting and analytics, increased monthly sales by 10-12% on average
Oct 2012Feb 2013
Aquatics Specialist
Petco
- Assisted and educated customers on aquatic life and making proper purchase decisions
- Maintaining water quality and appropriate animal husbandry
- Setup and maintained displays and merchandise
- Placed orders for aquatic life
Nov 2009Sep 2010
University Instructor
Belarusian State Medical University
- Conducted classes and lectures on pathology and histology to prepare medical students
- Prepared, administered, and graded exams
- Performed brain tumor diagnostics
- Researched central nervous system
Jul 2008Sep 2010
Clinical Pathologist
Minsk Clinical Pathology Centre
- Verification of clinical diagnostics
- Performed microscopic and macroscopic diagnostics of biopsy, surgical, and autopsy material
- Conducted clinical conferences
- Completed autopsies and created autopsy reports
- Examined placentas and embryos
- Continued microbiological research
Sep 2004Sep 2010
Network Specialist / System Administrator / IT Consultant
Various Residential and Business customers
- Windows / Linux Administration
- Windows Batch, vbs, PowerShell, Linux Bash scripting
- Troubleshot network problems - SNMP, TCP/IP, UDP, DHCP
- Disaster Recovery / Data Restore from damaged hardware
- Custom built computers - Servers / End User Workstations
- Office Equipment service, maintenance and troubleshooting (printers, scanners, monitors, TVs, WiFi, phones, etc.)
- Cable runs indoors and outdoors, hardware and software network configuration for personal and business internet connections
Education
20082009
CELLULAR BIOLOGY AND ANATOMICAL SCIENCES / CLINICAL PATHOLOGY (Post-Graduate Degree)
Belarusian State Medical University / Minsk Clinical Pathology Centre
20022008
DOCTOR OF MEDICINE (M.D. / Graduate Degree)
Belarusian State Medical University
Additional Course of Psychology/Behavioral Science ("Psychosomatic Medicine")