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Summary

Seeking full time employment opportunity in a professional healthcare environment utilizing my college education and professional skills acquired in the Optical, Healthcare and Administrative fields.

Work experience

Opticians Apprentice

05-201804-2023
The Eye Clinic, PC

Assisting patients with selecting, ordering, fitting eyeglasses and contacts, filing insurance, mailing daily shipments, answering  calls and questions from patients and vendors, filing month end paperwork and other duties and assigned.  I began as a part time employee and after only three days of working for The Eye Clinic, PC, I was promoted to full time.  My team building skill of adding daily sales goals took our dispensary from $55K per month to over $100K per month.  After only working two years, I was invited to join the Opticians Apprenticeship.  I received numerous emails, gifts and letters via my direct supervisors from patients who were impressed by my exemplary customer service.

Internet Sales Coordinator

12-201404-2018
Alan Vines Automotive

I would call customers who expressed an online interest in a particular vehicle on the company's website.  I scheduled showroom appointments for the dealership, maintained monthly sales goals, trained new coordinators, worked with finance department staff to get contracts processed and any other duties assigned.  My greatest accomplishment as a ISC was securing ten appointments in one day and selling five of the ten leads to happy customers.

Retail Sales Associate

02-20124-2014
New Wave Wireless

Retail sales for mobile devices, accessories and home services including high speed internet, Directv and home phone services for AT&T.

Education

Bachelor of Arts

08-1998
University of Memphis

Political Science Degree

Skills

Customer Service

Saint Francis Hospital (Park Avenue) first Target 100 Project Coordinator focusing on 100% patient, customer and employee satisfaction for Tenet Healthcare.  I coordinated weekly meetings with department managers throughout the hospital.  I worked for the CNO, Mary Olsen and SVP of Marketing, Marilyn Robinson