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Profile

With over two decades of experience, a career spanning roles such as Program Coordinator, Office Administrator, and Assistant, substantial expertise has been developed in administrative operations and program management. Proficiencies include project coordination, stakeholder engagement, compliance monitoring, event planning, and process optimization across industries like aviation and defense. Recognized for implementing cost-saving strategies and improving operational efficiencies while facilitating cross-functional communication and international collaboration. A Bachelor of Arts degree in English Honours from Delhi University complements skills in report preparation, data management, vendor negotiations, and workshop facilitation. Familiarity with tools such as database systems underscores technical competency. Seeking opportunities to leverage leadership and organizational skills in senior executive or program coordination roles within dynamic organizations focused on innovation and growth.

Skills

 * Customer relationship management * Influential communication * Business acumen * Analytical thinking * Strategic and Operational planning * Budgeting and Negotiation proficiency and Contract review * Management Information Systems (MIS) * Accounts payable, receivable, general ledger accounting * Financial
reporting * Resourcefulness in crisis * Multitasking in fast-paced environment * Discretion handling * High-Level confidentiality * Prioritization expertise * Policy implementation * Process improvement * Event coordination * Excellent time management skills * Problem Solving * Risk Management * Conflict Management * Emotional intelligence * Microsoft Office Suite * Attention to details * Self-motivation

Work experience

Program Coordinator

2017-08present
Boeing, Delhi, IN
  • Assessed program effectiveness and implemented enterprise policies, resulting in a 10% increase in program impact.
  • Coordinated multiple complex projects while ensuring adherence to strict deadlines and budget constraints for optimal program execution.
  • Prepared comprehensive reports for senior management, outlining outcomes and recommending future strategies to enhance initiatives.
  • Established robust collaboration with diverse organizational functions globally, improving cross-functional integration and communication.
  • Developed stakeholder relationships, driving a 5% increase in program participation and enhancing engagement levels.
  • Ensured regulatory compliance during events, maintaining health and safety standards for participants and staff across all operations.
  • Oversaw the organization of large-scale corporate events and conferences while managing logistics, budget allocations, and vendor coordination for successful execution.

Office Administrator

2011-082017-08
Boeing, Delhi, IN
  • Managed executive schedules, including diary coordination across multiple time zones, and facilitated international travel arrangements, visas, accommodations, and itineraries for seamless operations.
  • Organized internal and external meetings across sales, marketing, and operational teams while coordinating action items to ensure effective follow-through.
  • Spearheaded the planning and execution of high-profile corporate events and Indian Armed Forces customer meetings, overseeing logistics, agenda preparation, and post-event documentation.
  • Negotiated with suppliers to achieve cost savings of 15% on office supplies while managing contracts with external vendors to ensure efficient service delivery.
  • Developed confidential record-keeping systems in compliance with data protection regulations and monitored email correspondence to streamline executive workflows.
  • Trained junior staff members, enhanced team functionality through process improvements, coordinated departmental communications efforts to boost brand awareness, and supported strategic planning through research compilation.

Assistant-Hosting Unit

2007-112011-08
Thales, Delhi, IN
  • Supported special projects to assist executive objectives, ensuring alignment with company goals and successful outcomes.
  • Scheduled and managed diaries, meetings, and appointments for senior executives to streamline workflow and optimize time management.
  • Monitored office supply inventory, placing orders as needed to maintain continuous operational efficiency.
  • Developed and implemented administrative processes to enhance organizational efficiency and support the productivity of the executive team.
  • Coordinated office maintenance activities and repair work to uphold a safe and productive working environment.
  • Conducted research, prepared reports, presentations, summaries, contract drafts, purchase orders, and business correspondence to support operational requirements effectively.

Senior Executive Assistant

2005-022007-11
HCL Technologies (Johnson & Johnson USA), Delhi NCR-India, Delhi, IN
  • Supported high-level executives at HCL Technologies (Johnson & Johnson USA) by managing complex calendars, coordinating travel arrangements, and organizing meetings with cross-functional teams, ensuring seamless operations.
  • Streamlined administrative workflows by implementing improved organization systems, reducing inefficiencies, and enhancing productivity across daily operations.
  • Collaborated effectively with internal departments and external partners to align schedules and priorities while maintaining adherence to business objectives.
  • Ensured compliance with company policies while handling sensitive information discreetly to maintain trust and integrity in all executive support activities.

Senior Secretary to Vice President

2003-052005-02
TVS Lucas, Delhi, IN
  • Provided dedicated administrative support to the Vice President, ensuring smooth coordination of daily schedules, meetings, and communication within the organization.
  • Oversaw the preparation and management of confidential documents, reports, and presentations for executive-level discussions and decision-making processes.
  • Coordinated cross-departmental communications and facilitated seamless workflow by managing correspondence and follow-ups effectively.
  • Supervised office operations, including tracking deadlines, organizing events, and maintaining an organized filing system to enhance operational efficiency.

Executive Secretary to Managing Director

1993-012003-05
Trans World Travels, Delhi, IN
  • Provided comprehensive administrative support to the Managing Director, ensuring efficient scheduling, correspondence management, and travel coordination to optimize daily operations.
  • Streamlined communication between departments and external stakeholders, successfully maintaining confidentiality and professionalism in all interactions.

Secretary to Managing Director (Marketing)

1992-051993-01
New Video Ltd. (A Sony Co.), Delhi, IN
  • Played a pivotal role in supporting the Managing Director of Marketing by efficiently managing schedules, coordinating meetings, and handling correspondence to ensure seamless daily operations.
  • Streamlined administrative processes by organizing key marketing documents and communications, contributing to time and resource optimization within the department.

VOLUNTEER EXPERIENCE (CSR)

JANUARY 2020

Lead Volunteer | Boeing, Delhi-India

  • Coordinated veterans' outreach initiatives by mentoring transitioning service members on job searches, résumé building, and interview preparation; hosted awareness seminars attended by over 100 participants on mental health. Recruited and mentored volunteers to facilitate activities for military families, uplifting community morale.

Education

Bachelor of Arts

1997-06
Delhi University

Bachelor of Arts (English Honours) | Delhi University, Delhi-India

High School

1992-06
Sophia Sr. Higher Secondary School

10 + 2 (Arts & Humanities) | Sophia Sr. Higher Secondary School, Ajmer-RJ, India

Trainings

  • Project Management Best Practices Workshop | Boeing UK (2023)
  • Program Management Workshop | Boeing Australia (2019)
  • Secretarial Diploma | YMCA (1993)
  • Travel & Tourism Diploma | DIMS (1994)
  • Administrative Support: Interacting Effectively with Colleagues | Softskill (2023)
  • Basic Accounting Concepts for Non-financial Professionals | Softskill (2023) 
  • Microsoft 365 Fundamentals: Microsoft 365 Purchasing & Support | Softskill (2023)
  • Troubleshooting common issues in Excel 365 | Softskill (2023)
  • Project Initiation and Planning (PMBOK® Guide Sixth Edition) | Softskill (2020)
  • Creating a Project Schedule and Budget | Softskill (2020)
  • Techniques for Improved Time Management | Softskill (2020) 
  • Supply Chain Management Basics: Cutting Costs and Optimizing Delivery | Softskill (2018)

Honours & Awards

  • Recognized for exceptional performance by Boeing India President |2024
  • Cash Award for exceptional contribution in Special Project |2024
  • Boeing Employee Incentive Plan Award Certificate| 2015 
  • Pride@Boeing Award for support and dedication to P-8I Program |2013
  • Recognized and appreciated for leading and facilitating the Global Day of Service 2013
  • Accomplishment Award | Nov-2013
  • Accomplishment Award | May-2013
  • Achievement Award | May-2012
  • Recognized for outstanding performance and invaluable contributions to DefExpo 2012

Activities

Community Outreach Art Yoga Travel Sports