• Management of executive schedules, meetings, and high-priority initiatives
• Travel planning, including international arrangements and itineraries
• Preparation and review of reports, presentations, and documentation for strategic decision-making at executive level
• SPOC for communication between internal teams and external stakeholders 
• Discretional Management of confidential information 
• Optimization of administrative processes to enhance productivity and operational efficiency within the executive’s office.

• Implementation of internal communication strategies across the DACH zone in alignment with corporate messages
• Coordination of marketing communication activities as Single Point of Contact for the DACH region
• Development and management of employee engagement campaigns, including organizing and moderating townhalls
• Creation and distribution of tailored internal content adhering to branding standards, promoting cross-functional knowledge exchange through cohesive messaging initiatives

• Executive support to the Vice Presidents of Customer Satisfaction & Quality and Marketing & Communication, ensuring efficient coordination of schedules, communications, and operational processes
• Project Management of customer satisfaction initiatives designed to improve client experience
• Translations and text analytics to develop Customer Satisfaction Platform (AI)
• ASLAN trainer for Customer Care Department

• Executive assistance, including organizing schedules, managing correspondence, and coordinating meetings for senior leadership
• Office management (SPOC Germany Office)
• HR local SPOC (onboarding process and employee lifecycle management)
• Organization of internal events, client meetings, and strategic presentations
• International liaison between departments 

• Executive Support to the Director of HR Business Partnering & Talent
• Coordination of recruiting, staffing, and leadership development initiatives, contributing to strategic HR objectives and organizational growth
• Management of schedules, communications, and organizational processes 
• SPOC of company kindergarten program activities aimed at fostering employee engagement and promoting work-life balance
• Ownership Company's Jubilee Program

• Primary point of contact for employees on all HR-related matters, ensuring prompt and accurate communication.
• Ownership of all initiatives related to employee jubilees, strengthening engagement and recognition programs within the organization.
• Operations and support for the company kindergarten
• Active contribution to human resources business management processes 

• Oversight and coordination of core network operations as Personal Assistant to the Head of Core Networks
• Travel management and event planning for departmental needs
• Support provided to two departments, including administrative and organizational tasks to enhance operational workflow.
• Collaboration with assistants' circle to streamline processes and share best practices across teams.

• Inbound sales support to clients, ensuring seamless communication and delivering tailored solutions to meet customer needs
• Administrative assistance and operational support 

• Administrative support and assistance 
• Office Management

Translator German/French - French/German