Jackie Miller
Graphic Designer
- Somerville, MA
- 617.680.7262
- jackie@idawho.com
Creatively driven graphic designer with a strong passion for visual design and industry experience in retail, publication, design and architectural fields on a global stage. An independent self-starter with proven success in a collaborative environment with a diverse team across many disciplines. Consistently deliver engaging solutions through innovative thinking, often extending beyond graphic design, but always with a customer focus.
Branding & Identity, Exhibitions & Tradeshows, Wayfinding systems, Newsletters & Publications, Event Planning & design, Menu design, Package design, Advertising design, Marketing collateral, Invitation design, Presentations, Promotional materials, Vinyl production, Large scale installations, Photo shoots, and Project/Photo archives.
behance.net/jackiemiller
Lead designer / Project manager for the communication package for the new Co-worker Orientation program rolled out to all 44 locations in the US. The package includes all presentations, participant workbooks and a pocket reference guide, facilitator’s guides and editable templates used in the two day program to on-board thousands of newly hired retail co-workers per year in a consistent manner across the country.
Key contributing member of the planning group to prepare for peak summer months that count for over 40% of annual sales at IKEA Stoughton. Created innovative solutions to improve shopping experience, drive more visitation and increase the average sales ticket during the busiest time of the year, including all communication needs in and around the store.
Developed several work flow procedures to increase department efficiency by up to 50% while working on technical projects requiring high-volume production on a very tight timeline, due to the fast-paced nature of the retail industry.
Introduced the IKEA brand to thousands of potential consumers through the build-up and opening of two recently built stores in new markets in the United States, including the training of newly hired Graphic co-workers.
Collaborated with the US corporate graphic team on special projects such as the development, implementation and evaluation of several new communication packages including the SULTAN mattress studio as well as IKEA Food’s Swedish Food Market in Stoughton which were then implemented by the global organization in stores worldwide.
Developed a large-scale graphic installation process using only in-house resources instead of outside installers. This initiative resulted in cost savings ranging from $600 to $1500 per each new communication package released for the US market with an average of 8-10 packages released annually.
Lead designer on the rebranding of SBA’s subsidiary company, Sterling Planning Alliance, including logomark, branding, templates, presentations and all promotional materials.
Collaborated on the complete redesign of all marketing collateral including brochures, qualification packages, proposals and presentations for SBA. Developed centralized digital library system that included all possible components of a project proposal, such as project photography, résumés and project sheets.
Established a comprehensive Style Guide/User’s Manual for the library system and facilitated training sessions for the rest of the department, resulting in ~80% increased efficiency in the submission process while ensuring an impeccable level of brand integrity for all marketing material created by Marketing Coordinators and Interns.
Received the American Graphic Design award for SBA’s holiday card from Graphic Design: USA magazine.
Develop and implement rebranding of restaurants as well as new start-up businesses.
Design and produce handmade goods to sell online and in stores.
Participate in juried annual holiday craft shows including Craftland and Snow Mall.
Develop personal brand and manage website and blog content at www.idawho.com.
Designed a rolling jewelry bag was featured in “Blissful Giving, Treasures to Cherish” in Victoria Return to Bliss magazine.
Graduated Cum Laude
Macintosh/Apple, PC/Windows
Adobe Creative Suite: Adobe InDesign, Adobe Illustrator, Adobe Photoshop, Adobe Pagemaker, Adobe Acrobat; QuarkXpress; Macromedia Freehand; Wordpress; Microsoft Office: Microsoft Word, Microsoft Excel, Microsoft Powerpoint