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Objective

To continually develop meaningful partnerships with lender clients and team members that expand opportunities for homebuyers and improve efficiencies in the residential lending process.

Qualifications

A 20-year mortgage veteran with hands-on experience in many areas of the mortgage life cycle including: originations, operations, private mortgage insurance, capital markets, and risk management. An experienced professional with a focus and understanding on the entire mortgage cycle and the value of meaningful relationships. Extensive industry relationships developed through a combination of direct sales, MBA participation and the CMB Society.

Work experience

AVP, Strategic Accounts

2019-062021-11
Arch Mortgage Insurance
  • Identified and developed relationships with executive decision-makers at 16 Strategic Accounts for the purpose of: defending existing market share (>20%); increasing low market share (<15%); or gaining entry into a dormant account

□ Throughout 2020, increased market share with multiple accounts from <25% to >40% through the introduction of additional services and solutions
□ Engaged strategies with multiple clients to reduce the number of mortgage insurance providers to organically increase influence and market share

  • Implement communication plans with national Field Sales team to coordinate efforts for growth between multi-branch lenders
  • Positively contributed to team and company culture by listening, guiding and cultivating community within our work environment
  • Coordinated with Client Risk Management the compilation and presentation of executive summaries and other lending operational metrics to determine changes in strategy or new product development needs

Account Manager-Alabama

2011-112019-06
Arch Mortgage Insurance
  • Achieved the highest historical territory market share through the creation and development of lender partnerships throughout the mortgage cycle (Loan Processors, Underwriters, MLOs, Secondary Marketing, Post-Closing, Executive) to become our customers' primary reference related to mortgage insurance and key industry-related information
  • Increased average monthly user base from mid-30s to >60 accounts in less than 3 years
  • Developed relationships with GSE partners and vendors to deliver timely, relevant information to key contacts in lender offices
  • Organized and hosted Executive-level lender roundtable events partnering with industry partners such as: FNMA, Equifax, and Bradley, Arant, Boult, Cummings

Real Estate Lending Manager

2009-012011-12
Legacy Community Federal Credit Union, Birmingham, US
  • Responsible for establishing and managing the mortgage lending division for the credit union
  • Managed credit policy for portfolio lending as well as investor relationships for secondary transactions

Correspondent Account Manager

2002-012007-12
Synovus Mortgage Corp, Birmingham, US

Established and managed relationships with community bank and credit union partners across Alabama and central Tennessee to grow a book of TPO business for Synovus Financial

Wholesale Account Executive

2004-012006-12
GreenPoint Mortgage, Novato, US
  • Hired as the first AE for the state of Alabama
  • Created relationships with mortgage lenders and brokers through cold-calls, industry trade groups and existing network
  • Maintained working knowledge of guidelines for a wide range of Alt-A products

Education

Bachelor of Science

1998-01
Auburn University

Auburn University, Auburn, AL 1998
Bachelor of Science, Business Administration (Finance Concentration)

Achievements

  • Certified Mortgage Banker® designation from The Mortgage Bankers Association
  • NMLS-Approved licensing instructor for MBA of Alabama through Diego & Associates
  • Successful sponsorship of four CMB Candidates to-date
  • 2015 MBA of Alabama President's Award
  • 2013, 2014 and 2015 United Guaranty Outstanding Performer Award Recipient
  • Successful completion of MBA Schools of Mortgage Banking I, II & III
  • Industry ambassador/speaker in Auburn University FIN3010 Professional Development class
  • Managed the creation of the MBA of Alabama’s Internship Program
  • 2015-2017 MBA of Alabama Internship Committee Chairman

Skills

Mortgage: Closing
Mortgage: Escrow
Mortgage: FNMA
Mortgage: Loans
Account Management: Account Executive
Account Management: Account Manager
General: Sales Team
General: Marketing
General: NEW Product Development

Associations

  • National MBA State Legislative & Regulatory Committee (Member)