Nasdaq/BoardVantage
Implemented On-Premise board portal solutions for Fortune fifty companies. Provided technical support for customer desktop/mobile devices and portal server and infrastructure computing resources. Worked with Marketing group to streamline sales efforts, codify system requirements, set customer expectations. Built and maintained QA virtual test systems. Worked with Dev on extensive application management, installation and upgrade documentation.
- Remote support for browser, iPad, and Android client applications.
- Train customer support teams in Server operation and iPad client install.
- Remote or on location installation of On-Premise systems (Docker based)
- Install Linux based MySQL, Jboss, NFS servers, Apache, and Windows servers.
- Create/manage QA and Dev VPC’s, on VMware ESXi via vSphere.
- Create and maintain product reference and training documentation.