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Jason Chandler

Growth-Minded Technology Leader, Agile Champion

    Summary

    Jason Chandler is a growth-minded technology leader with extensive experience in agile development practices and web standards. He has held senior roles such as Sr. Software Engineering Manager at Clari, Inc., Momentive, and Sinclair Digital, where he led teams to successfully deliver complex projects and improve operational efficiency. His key skills include growth-minded leadership, agile development, and fostering cross-functional collaboration. Jason has demonstrated significant accomplishments, such as implementing major improvements in agile practices and successfully delivering the "Back to X" return-to-work survey product. He holds a strong track record in talent acquisition and development, ensuring team growth and alignment with company goals. Jason is seeking opportunities to leverage his leadership skills in technology-driven environments. His experience with specific tools and technologies, including AWS and Terraform, underscores his proficiency in managing and optimizing technical resources.

    Work experience

    Clari, Inc
    2022-072024-09

    Sr. Software Engineering Manager

    • Led and managed the 11 person Inspect team for the Clari Inspect Modules, overseeing the successful development and delivery of features and improvements.
    • Collaborated with cross-functional teams, including PM, UX, and Engineering, to define project requirements and timelines, ensuring alignment with company goals and objectives.
    • Implemented effective quality control measures, resulting in improved accuracy and efficiency of the Inspect module.
    • Provided guidance, mentorship, and support to team members, fostering a collaborative and high-performing work environment.
    • Introduced and implemented major improvements to the team's Working Agreement and Agile practices, including user-story writing, estimation best practices, and team-driven definition of done/ready.
    • Built stronger ties and improved collaboration between PM, UX, and Engineering teams, enhancing communication and efficiency in project delivery.
    • Introduced the concept of squads to the Inspect team, enabling parallel work and cross-disciplinary collaboration for increased productivity and effectiveness.
    • Actively participated in product planning and strategy discussions, contributing valuable insights and ideas to drive the success of the Clari Inspect Module.
    • Demonstrated strong leadership skills in coordinating and prioritizing tasks, ensuring the timely completion of project milestones.
    • Maintained open and effective communication with stakeholders, keeping them informed of project progress, addressing concerns, and resolving any issues promptly.
    Momentive (Formerly Survey Monkey)
    2020-092022-06

    Sr. Software Engineering Manager

    • Led a team of 8 Frontend and QA Engineers, providing guidance and support to ensure successful project execution and delivery.
    • Facilitated agile ceremonies as a Scrum master, promoting collaboration, transparency, and efficiency within the team.
    • Acted as a key partner and collaborator between Engineering, UX, and Product teams, ensuring alignment and successful execution of cross-functional projects.
    • Played a pivotal role in talent acquisition and development, hiring and nurturing top talent, and supporting their career growth and advancement.
    • Prioritized and planned projects based on available capacity, effectively managing resources and aligning technical leaders to drive projects to completion.
    • Successfully delivered the "Back to X" return-to-work survey product, leading the engineering effort for the Authoring Experience team. This solution helped companies understand their employees' needs as they transitioned back to the office post-COVID.
    • Regularly communicated project wins, learnings, and status updates to senior leadership, ensuring transparency and alignment with organizational goals.

    Sinclair Digital
    2019-112020-09

    Sr. Software Development Manager

    • Led a team of 6 talented engineers, providing guidance and support to ensure successful project delivery and team growth.
    • Implemented effective hiring strategies, resulting in the recruitment and development of highly skilled engineers.
    • Mentored team members on coding standards, automation testing, and collaboration, fostering a culture of excellence and continuous improvement.
    • Promoted accountability and ownership within the Audience Service domain, driving efficiency and productivity.
    • Championed learning and growth initiatives, ensuring team members stayed updated with fundamental technologies and industry best practices.
    • Managed the operating cost of AWS services and architecture, optimizing resource allocation and driving cost savings.
    • Regularly reported status and challenges to the senior leadership team, providing transparency and facilitating informed decision-making.
    • Collaborated with cross-functional teams across SBG to align product and technology vision, ensuring cohesive and strategic development.
    • Successfully championed the adoption of Terraform as the preferred "infrastructure-as-code" technology, streamlining deployment processes and improving scalability.
    • Rolled out an RSS syndication service for a major online news partner, MSN, enabling the distribution of local news feeds across all Sinclair brands.
    Expedia Group
    2017-092019-11

    Director of Technology

    • Led a team of 25: UI and Java engineers, managers, and TPMs for Expedia's Air Experience Team, fostering collaboration and driving the successful delivery of projects.
    • Recruited, trained, and developed new team members, ensuring a high-performing and skilled workforce.
    • Mentored team members, fostering self-awareness and enhancing their professional and technical skills.
    • Promoted accountability and ownership among engineers, resulting in increased productivity and quality of work.
    • Collaborated with leadership on growth and location strategies for the team, aligning with organizational goals and objectives.
    • Managed team travel and expense budget, effectively meeting yearly fiscal expectations.
    • Provided regular status updates and reported challenges to the senior leadership team, ensuring transparency and effective communication.
    • Facilitated collaboration with teams across the Air organization, promoting knowledge sharing and cross-functional cooperation.
    • Increased knowledge-based rotations for Air Experience team members, enabling them to gain valuable new skills by working on other teams' projects, such as Machine Learning and ReactJS.
    • Empowered engineers and senior testers to rethink the testing framework, leading to the removal of a dedicated tester role and enforcing end-to-end responsibility for code creation and verification.
    • Challenged UI engineers to improve the quality of code for the flight search experience by promoting performance improvements, resulting in the removal of multiple copies of templates and a 30% reduction in overall CSS and JS.
    Expedia Group
    2013-032017-09

    Sr. Engineering Manager Client Side Engineering

    • Led and managed the 13 engineer Client Side Engineering (CSE) team, fostering a culture that aligned with CSE's core values of ownership, accountability and high development standards.
    • Advocated and mentoring engineering team to create the highest quality UI library (still in use today) rooted in performance, usability, and accessibility as a primary objective.
    • Successfully recruited, trained, and mentored new team members, ensuring a high-performing and diverse team that represented CSE's values.
    • Educated hiring managers on effective strategies for hiring top UI talent, resulting in the successful acquisition of skilled and qualified candidates.
    • Conducted technical sessions with teams to address performance and multi-device development challenges, enhancing the overall efficiency and effectiveness of UI technologies.
    • Collaborated with UX leadership to hire and train new designers, ensuring a cohesive and talented team that delivered exceptional user experiences.
    • Assisted new developers and teams in onboarding onto the UITK platform, sharing strategies to maximize the framework's potential and improve development efficiency.
    • Supported localization and multi-brand strategies, facilitating the seamless integration of new brands and sites into the Expedia family.
    • Ensured WCAG 2.0 AA compliance for accessibility by hosting technical sessions and in-office talks, promoting awareness and understanding of accessibility practices.
    • Mentored students on internships from multiple London universities, contributing to the growth and development of future talent in the field.
    • Architected the UITK library alongside UX leadership, a responsive component library utilized across the entire Expedia platform.
    • Participated in university internships and high school apprenticeships, resulting in multiple new hires and establishing the CSE team as a leading destination for UI skills.
    • Promoted the value of UI skills to hiring managers across the organization, leading to the integration of UI engineers into various teams.
    • Expanded the team into Gurgaon, New Delhi, hiring three new team members to better support the APAC region and leverage local expertise.
    • Championed accessibility practices across the entire CSE team, partnering with UX and the new A11y team to ensure compliance and awareness.
    • Utilized the power of UITK to streamline the onboarding process for new brands, reducing it to just two weeks.
    • Encouraged CSE developers to prioritize scalability and maintainability, resulting in UITK components being recognized as best-of-class by organizations like NFB.
    • Demonstrated the power of UITK during a technical talk in London by building the Expedia home page in under 20 minutes, showcasing its capabilities and efficiency.
    Expedia Group
    2011-082013-03

    Technology Lead, Client-Side Engineering

    • Successfully grew and managed a team of 8 engineers located in Bellevue, WA and London, England, expanding the team from 3 to 6 members and increasing non-NA team effectiveness by 100%.
    • Led the hiring, mentoring, and training of junior developers and TPMs, fostering their professional growth and contributing to the overall success of the team.
    • Collaborated with UX designers and engineers across lines-of-business to promote horizontal collaboration, ensuring seamless integration of design and development efforts.
    • Developed front-end code for the Expedia-branded site, utilizing HTML(5), CSS(3)/LESS, jQuery, and Handlebars, resulting in an improved user experience and enhanced functionality.
    • Educated engineers about UI technology and best practices through technical sessions, internal blog posts, and partnerships with the leadership team, fostering a culture of continuous learning and growth.
    • Improved cross-organization collaboration by promoting strong partnerships between engineering and UX teams, resulting in streamlined processes and improved project outcomes.
    • Simplified development of the Expedia UI by centralizing the existing, fragmented UI library into UITK (v1), enhancing consistency and efficiency in UI development.
    • Took on the role of lead on the internal native app development team after the Mobiata acquisition, successfully contributing to the development and launch of new native apps.
    DTI Graphics
    2008-092012-11

    Owner

    • Consulted with potential clients to understand their specific needs and requirements, providing tailored solutions and recommendations.
    • Created comprehensive design briefs, ensuring clear communication and alignment with client expectations.
    • Designed and developed visually appealing and user-friendly website designs, logos, and marketing materials, enhancing brand identity and attracting target audiences.
    • Conducted photo retouching and editing, ensuring high-quality visuals and graphics for marketing materials.
    • Developed websites using highly-optimized, cross-browser compatible HTML, CSS, and Javascript, ensuring seamless functionality and optimal user experience.
    • Provided training and ongoing support to website owners, empowering them to manage and update their sites independently.
    • Set up and deployed payment gateways for e-commerce functionality, enabling secure online transactions and enhancing business revenue.
    • Managed email and site hosting, ensuring reliable and efficient communication channels for clients.
    Market Leader Inc
    2010-112011-03

    UI Designer

    • Developed front-end code for the Market Leader platform using HTML, JavaScript, CSS, and PHP (Zend), ensuring a seamless and user-friendly experience for realtors.
    • Designed and prototyped user experiences for new features, incorporating feedback from stakeholders and end-users to optimize usability and functionality.
    • Created high-quality assets for the web application using Photoshop, maintaining consistency in design and branding.
    • Followed Agile development practices and SOX-compliant CI/CD processes, ensuring efficient and secure development and deployment of UI components.
    • Actively shared and championed web standards with backend engineers and leadership, promoting best practices for performance and scalability.
    • Collaborated closely with the engineering team, providing guidance and support to ensure the successful implementation of UI designs.
    • Conducted thorough testing and debugging of UI components, identifying and resolving issues to deliver a polished and error-free user interface.
    • Stayed updated with the latest trends and advancements in UI design, continuously improving skills and knowledge to deliver cutting-edge solutions.
    Sesame Communications
    2007-092010-11

    Web Development Lead

    Started as a web developer on a team of 5 and quickly grew to development lead of a team of 12.

    Responsibilities 

    • Design and develop sites for dental and orthodontic office across NA using HTML, CSS and JavaScript
    • Collaborate with sales and leadership team to identify areas of improvement for project  billable time to reduce costs; led to creation of UI library and Open Sesame platform.
    • Hire, train and mentor new team members
    • Promote web standards to leadership, sales and web team

    Accomplishments

    • Designed, and developed UI library of shared components for common modules which were previously bespoke. Improved delivery of projects by 100%.  
    • Create small team of engineers and a project manager to design, architect and develop internal CMS platform; Open Sesame. Open Sesame was a context-sensitive platform used by internal team members to manage sites for our customers. Provided an interface for client to upload content, proofread and approve site and finally deploy to production. This platform increased revenue by 30% for each site. 
    Sun Precautions
    2001-032007-09

    Network Admin, Web/Print Designer

    • Played a pivotal role in various departments at Sun Precautions, including IT support, software and hardware management, desktop publishing, print marketing, and web design.
    • Led the implementation and maintenance of network infrastructure, ensuring seamless connectivity and efficient data transfer across the organization.
    • Designed and developed visually appealing and user-friendly websites and print materials, effectively communicating the brand's message and enhancing customer engagement.
    • Provided technical support to employees, resolving hardware and software issues promptly to minimize downtime and optimize productivity.
    • Streamlined desktop publishing processes, resulting in a 20% reduction in production time and improved quality of print materials.
    • Collaborated with cross-functional teams to understand business requirements and deliver innovative solutions that met or exceeded expectations.
    • Maintained clear and concise documentation of network configurations, software installations, and troubleshooting procedures, facilitating knowledge transfer and ensuring consistency in IT operations.
    • Diligently proofread all print and web materials, ensuring accuracy, consistency, and adherence to brand guidelines.

    Skills

    Growth-Minded Leadership

    Over 15 years experience leading successful technology teams building amazing products

    Champion of Growth Mindset, accountability and personal responsibility. Create an environment which fosters self-development and learning.

    Web Standards Champion

    Over 20 years front-end development  experience focusing on user-centered design; Web Standards, Web Accessibility and Usability. Mobile-first principles

    Tech stack

    Modern UI coding standards, JAVA. Git(n) version control and CI/CD pipeline infrastructure such as  Jenkins. Terraform experience

    Agile Development Practices

    Professional experience with both Scrum and Kanban methodologies and the SDLC in a agile environment working on both large and small applications.  

    Accolades and Special Mentions

    Featured in the Responsive Web Design Podcast, 23-Feb 2015 where we discussed the way Expedia rolled out RWD across the site, the tools and learnings we used to succeed