Jason Huselton

Effectively transitioned to a leadership role in the newly formalized CDN Network Automation (Automated Repair and Configuration Management) team after contributing significantly to the Origin Storage Platform (OSP). As the program lead, I was a instrumental in the overall architecture, technical engineering, and project development, focusing on high-precision configurations, across a range of service functions, from bare metal imaging through application and service deployment. My leadership extended to managing and defining critical data for a robust, industry-leading service network of over 18,000 globally installed servers with over 50 machine types. Key responsibilities included:

• Leading project management, developing strategies and roadmaps, and overseeing monthly/quarterly team commitments and reporting.
• Implementing SAFe Agile methodologies and tooling (i.e. Jira, GitOps) for efficient breakdown and execution of complex projects as part of the company's transformation effort.
• Pioneering the shift towards more modern practices and tooling, to include CI/CD, automated unit testing, and staged deployment release controls for primary customer service facing applications, internal support services, and other group demands.
• Innovating solutions for increased automation in configuration execution, vital for meeting the increasing challenges of operational cost compression. Leveraged tools and frameworks like Salt, GitLab, Python FastAPI, Azure AD, IPMI, Canonical MaaS, and Swagger among many others.
• Solving for evolving corporate governance practices by collaborating across the broader Lumen organization, integrating essential tooling from departments like centralized asset management, security, and IT, adapting to the evolving ecosystem.
• Driving the transition from legacy interfaces to API-centric RESTful models, optimizing configuration management, and integrating legacy systems with unique requirements.

Additionally, I:

• Developed applications to support primary development teams and conducted technology evaluations.
• Improved the release cadence for the primary CDN service from 1-2 releases per year, to the targeted monthly deployment schedule. This was followed on, by introducing a gitops model for automated deployments into the canary/trial environments.
• Led the transformation of legacy applications, adopting modern tooling and solutions to meet increased business and technical demands.
• Spearheaded security initiatives in partnership with dedicated security teams, ensuring robust controls and protections.
• Advanced automated repair and health impairment processes, contributing to improved system resilience and efficiency.

Ascended to the role of Senior Engineer for the Origin Storage Platform (OSP) service, a hyperscale storage solution focused on serving the storage demands primarily for enterprise clients in the media and gaming industry. This platform was designed for the secure storage and efficient management of extensive content libraries, regardless of size. Leveraging direct integration with Lumen's global IP backbone, the OSP service was seamlessly combined with the Content Delivery Network (CDN) to ensure smooth and reliable online file distribution. Key responsibilities in this role included:

• Authoring comprehensive platform engineering specifications, diagrams and other documentation as the Subject Matter Expert (SME), facilitating clear understanding and documentation for internal teams, including gateway deployments, custom tool and applications for development teams, operational guides, playbooks, and documentation for Product and Business divisions.
• Ensuring the global redundancy of the storage platform, maintaining scale and availability demands for the ingress and egress as a leading content distribution service provider. Maintained the business SLA demands for 60PB geo redundant storage solution with 100% durability and 99.999% ingest availability while maintaining serving availability for the distribution network. 
• Defining and improving KPIs and metrics to quantitate platform/service health, as well as developing operational procedures and automated self-healing interventions. 
• Formulated detailed test guidance and test plans for new developments, setting the stage for QA and Operational team grooming and execution to ensure platform reliability and stability
• Authoring Method of Procedure documentation, directed at wide array of technical knowledge and experience within a diverse Operations team.
• Collaborate closely with major clients to develop bespoke solutions in order to precisely meet their unique technical and business requirements.

During this time, I also:

• Transitioned the storage platform from an open source Lustre-based cluster running on commodity hardware, to an IBM GPFS solution integrating hardware and software from  DataDirect Networks' Exascaler offering. As lead, I was instrumental in bringing the new platform from concept to commercial acceptance, as well as solving for the migration of over 2K customer accounts and unique namespaces.
• Used my experience and leadership skills to create and deploy one of the initial storage clusters capable of supporting a live OTT live broadcast replacement service for Sony Interactive Entertainment, known at the time as the Sony Playstation Vue service.
• Actively engaged with cross-functional teams, including product, marketing, architecture, development, and operations, to continually refine the platform in response to evolving customer needs and to ensure an optimal environment for the Media Operations group to manage.
• Spearheaded all technical escalations, addressing customer-specific issues, platform service impairments, and emergency technical challenges beyond the scope of Operations Engineering.
• Served as the primary point of contact for all technology discussions related to the OSP platforms, ensuring coherent and effective communication.
• Drove the platform's expansion to an impressive 40 PiB of unique capacity (80 PiB total) with over 30 billion objects, achieving egress delivery in excess of 150 Gbps across four gateway locations.

• Led technology group to design and create a social media platform intended to connect enthusiasts, professionals, and manufacturers from a variety of sports and hobbies.
• Created an integration environment which allowed for seamless transition of weekly development updates to be applied without downtime.
• Integrated Akamai CDN and rendezvous controls to allow content to dynamically shift between on premises origin and the delay incurred by Akamai cache distribution.
• Implemented organizations development environment using AWS to allow quick onboarding of new developers and reduce the cost of environment setup
• Responsible for all network and infrastructure functions. This included the performance and monitoring of the all platform components, implementing security standards for application development, and monitoring and alerting for unexpected events or platform downtime.
• Integrated the MotionNotes development and infrastructure team after a company acquisition process completed.

• Principal software engineer for the company's flagship product, the omNovia Web Conference Platform and the ancillary tools needed for client interaction and management. 
• Product lead for the omNovia LiveTalk Rich Internet Applications using Flash, ActionScript for Adobe Flash Media Server, PHP, JavaScript, DOM, XHTML, CSS, XML.
• Administered production and testing servers included CentOS, Windows Server 2003, Adobe Flash Media Server 3.0 and MySQL database utilizing NDB.
• Implemented bug and feature tracking software using Mantis integrated with SVN repository for issue resolution tracking.
• Implemented new web site using PHP Template system as well as designed graphics and flash animations.
• Developed and engineered additional modules to existing platform such as SMS Text Messaging, Text Compression, and Screen and Audio recording application to capture webinar presentations.
• Implemented Extreme Engineering method to be used as the preferred engineering method.

Worked for various contracting firms and businesses as a temporary consultant after relocating to Tulsa, Oklahoma

• Contracted to several clients including Williams Energy and Explorer Pipeline

• Developer for Automated Corporate Installations for enterprise deployment, advised and designed Network Infrastructure, developed several utility applications such as automated backup routines, system integrity inspection.

• Developed Inventory Management system to interface with existing remote databases used to track oil and gas assets of various scopes.

• Worked with Tulsa Public Schools to develop tools used by the Bond Department to track projects, building and asset properties, and various other improvements used to help district leadership with improvement decisions

• Helped transition strategy for CNG and other natural gas purchasing decisions.

Prior to relocating to Tulsa, I worked for the following organizations as a technical consultant/contractor:

Sun Microsystems
Web Developer

• Designed web enabled training material based on content provided by Sun’s Documentation specialist.

• Tasked to overhaul current web material to meet Sun’s newly implemented branding requirements.

• Using Sun Solaris and UNIX based systems to administrate and publish material used by employees and certified resellers.

• All development using UNIX vi text editor.

Penson Financial Systems
Systems Administrator

• Administrate web sites hosted on three clustered Windows 2K Servers. Develop scripts to automate common server tasks.

• Also, pushed development changes from dev to Q&A then to Production servers. Installed and maintained site traffic and emergency alert software.

• Maintain digital certificates and ensured security needs met standards for large brokerage organization. 

• Duties also included ordering parts, install, configure and maintain web servers, SQL servers, and related systems.

TechLaw, Inc.
Developer/Systems Administrator

• Responsible for all web development assigned to the Dallas office. Also responsible for all web servers located in Dallas location.

• Position required collaborating with application developers, developed and implemented code, administrate and perform all expected tasks needed for web and Exchange servers.

• Used Visual InterDev 6.0, FrontPage 2000, Dreamweaver UItraDev, Director 7.0, Flash, Fireworks. Also developed Doc Mgmt. Apps using IntraDoc, DocuShare, and Adobe Acrobat.

FT Mortgage Corporation
Corporate Installation Programmer 

• Developed corporate installations for over 60 products to be installed at over 400 locations using WinBatch, WISE, Installshield.

• Developed automated routine to correct all Y2K issues affecting desktop software. Company had over 800 branches nationwide affected by software bug.

• Developed Intranet Site used to better communicate to install teams overseeing each branch. Provided updates, fixes, and tracked software installation across each branch.

• Responsible for providing and coordinating all second-tier support during and after software updates. Used MS SMS server, WinBatch, HTML, ASP, IIS, CSS, and ADO. NetCensus was used to collect data.

• Developed an online help solution for customers, VARs, and technical support personnel to aid in assistance with support cases.

• Provided limited access to proprietary information, while allowing viewable access to approved content for select customer use. Also, provided Technical Support and other divisions with ability to update and modify current documentation.

• Trained technical support group basics of HTML development and managed and reviewed group's contributions. Led the initial document development creation. Solution eventually contained over 80,000 problems and solutions, offloading traditional call center support and introduced a new revenue stream.

• Using a Windows NT Server, verified customer and VAR support id using SQL Server 6.5.

• Developed automated solution to convert original data from FoxPro and uploaded to SQL.

• Developed web material for technical support and established e-mail assistance as an alternative to telephone support.

• Team provided support for all aspects of the call center except for direct customer assistance.  Responsible for all support via e-mail, BBS, fax, letter, or 900 line.

• Team ranged from 7 to 14 members, with an average of 78 cases handled each day.

• Group also responsible for reviewing all marketing items, beta test software release, provide instructors at various conferences, and other misc. projects assigned to support division.

• Advanced position from Tier 1 Technical Support Representative.