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<Core Competencies>

Desire to Serve ~ Organized  ~ Team Player  ~Warm and Welcoming Customer Service  

Switchboard Operator  ~Acct. Payables & Receivables  ~Mail & E-mail Processing  ~ Cashier

Banking ~ Data Entry ~Scheduling  ~Registration  ~Generate Invoices/Reports 

Experience with: Microsoft Word  /Excel  / Google Docs / i Visions / CX / School Dude / Frontline

<Professional Experience>

Concierge / Activities Assistant

Morningstar of Happy Valley
Oct. 2019Current
  • Promote Morningstar's Radiance while maintaining visitor information, daily menu's, emergency packets, and activity calendars.
  • Greet visitors and rectify volatile situations quickly through active listening and effective communication. Observe HIPPA regulations.
  • Work closely with team members to deliver project requirements, develop solutions and meet deadlines. Assist with planned functions: live music performances, Happy Hour, Ice Cream Social, holiday events.
  • Handle delegated tasks, including Covid 19 protocols,  implementing safety measures as first contact for community and being flexible through changes.
  • Develop events and programs in consideration of needs, abilities and interests of residents. Organize and lead multiple activities each day: bible study, short stories, crafts, physical activity, scenic drives and group games.

Accounts Payable/District Office Receptionist

Estacada School District
Sept.2018June 2019
  • Maintained quality reception and provided increased communication and response time with all school buildings in the district and with community members and helped in emergency situations.
  • Multi-tasked effectively to perform Accounts Payable duties while navigating distractions and interruptions.  Placed work orders.
  • Resolved P-Card issues and kept positive professional relationships with staff for smooth monthly interactions and payments.
  • Managed mail room: sorting, inter-district correspondance, filing, maintenance of copy machines, ordering supplies at best prices.
  • Supported district administrators in extra duties and projects

Registration Specialist

Mt. Hood Community College
NOV. 2016Sept. 2018
  • Competently performed daily job duties including : intermediate word processing, spreadsheets/reports, CX database and e-mail applications, oral and written communication skills, active listening, multi-tasking, meeting deadlines
  • Registered/ withdrew students from classes, processed transcripts, batch, scanning and indexing, mail processing, enrollment verifications
  • Observed FERPA regulations while constantly answering phones and responding to e-mail/phone messages

Barista / Bookstore Associate

Mt. Hood Community College
Sept. 2016Nov. 2016
  • Created orders to customers requests as a coffee artist
  • Efficiently opened and closed cafe: cleaning, customer service with diverse population, stock shelves,  direct students, cashier duties, reconciling the till

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Instructional Assistant / Safety Committee

Alliance Charter Academy - Oregon City
20132016
  • Assisted and supported in classrooms with IEP students
  • Planned and facilitated school assemblies
  • Volunteered as library aid and in curriculum room
  •  Coordinated school book fair fundraisers for 2 years
  • Proactively worked with PAT as volunteer coordinator
  • Completed Safe School trainings, health checks, Smarter Balance training
  • Created manuals to implement "I Love You Guys" standard response protocol, planned monthly drills for Safety Committee, prepared emergency response supplies for each classroom 

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Receptionist / Test Administrator

Employers Overload - Gresham, OR
19951996
  • Began as front office receptionist and progressed up to skills testing administrator, then job placement  advisor
  • Professionally assessed client personalities and skills to fit job requirements
  • Employee teamwork was necessary for successful  job placement

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Switchboard Operator

Beall Transport - Portland, OR
19951995
  • Monitored and managed 100 line switchboard for local operations and corporate office, filed between calls
  • Used company specific data base to complete data entry and reports

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<Degree>

Associates of Arts Degree

Mt. Hood Community College
19911993

Dean's list, Phi Theta Kappa member

<Certificates>

Biblical Certificate

Ecola Hall Bible College
19891990
  • Tutoring Certificate 1993 - Mt. Hood CC
  • Smarter Balance administrator 2016 -  Alliance Charter Academy
  • Fingerprint Criminal Background Check 2018
  • CPR and AED certification card EXP 9/19
  • Purchasing & Payables Certification with Tyler Technologies 2019