Veteran: 1st Tactical Fighter Wing Based in Langley AFB, VA; Strategic Air Command post in Rome AFB, NY. E-4 Sergeant - Non-Commissioned Officer In-Charge of Operations & Training. Earned my BA in Business Administration while working full time in the USAF.
SUMMARY
- O2C Global Process owner - Global ERP Project - Oracle on-premise ERP moving to Oracle Fusion Cloud.
- O2C BPO focused on improving Working Capital as it relates to the full Order-to-Cash cycle, leveraging global resources- in partnership with our European Global Process Owners, Managed Services Provider, Management, and various functional teams.
- Global Business Services (GBS) implementation and transition experience. SLA & KPI metrics development and management. Front office setup in combination with GBS Hub in India.
- Acquisition & integration experience (GE Industrial Solutions integration; Ventyx Software integration, PowerOne integration)
- Project Management, software implementation experience (GetPaid, SAP FSCM; Sellara cash application automation; Power Grids Division divestiture)
- Multiple ERP & Location (state & country) management.
- Focused systems experience in SAP, SAP FSCM, Business Intelligence (BI) reporting, process analysis and assessment,
- Managed services partnerships (TATA Consulting). Experienced manager of third party outsourced provide of Collections/Cash Application/Misc. activities for legacy US ABB Business.
- Relationship driven to foster cross functional collaboration to address organizational challenges. Stakeholder communication/meetings. Held the first US A/R Summit for US. Held quarterly O2C Process Owner Alignment Calls with all US Controllers.
- Training and Development. Created instructional videos for intro to ABB AR, "AR 101" that allowed new Controllers and Analysts to familiarize themselves to ABB AR and the overall processes involved (Credit, Collection, Cash Application).
- Active Leader in ABB's global O2C Network, traveling internationally, and leveraging the skill sets cross culturally within my organization and through our managed services partner.
- First US AR Dispute Task Force - working with our outsourced partner, TCS, and our largest division (Power Grids), developed and implemented the pilot concept of an "AR Dispute Task Force" reducing the overdue and dispute levels by over 50% - - an improvement of over $30M in overdue within 6 months time.
- Developed Cash Impact Template - Payment Terms Change. Created an analysis tool to determine the cost of moving from one set of payment terms to another, based on the cost of capital.
- Created Global ABB Tools/Reports: O2C Maturity Assessment, leveraged US Invoicing Timing Report into a Global ABB Report, direct involvement in Global Credit & Cash Report enhancement, leveraged US AR Dispute Reason Code scenario guide to an ABB Global Dispute Guide.
- Specialties: Business Process certification, Change Management “PROSCI” Certification, Project management, relationship management, credit analysis, and contract analysis.
KEY EXPERIENCE
EDUCATION
CERTIFICATIONS
2020 - Lean Six Sigma Green Belt Certification
2019 - Lean Management Certification
2017 - Shared Service and Outsourcing Pro Accreditation & Certification/Shared Service & Outsourcing Network (SSON)
2017 - Member Chartered Institute of Credit Management (MCICM),
2013 - PROSCI Certified - change management.
2013 - Certified Process Professional Master - Business process mapping
EXECUTIVE DEVELOPMENT
2019 - Lean Management - Certificate earned via SimipliLearn
2017 - “Servant Leadership: A Path to High Performance,” - Univ of Virginia Darden School of Business
2016 - “Leading Teams for Growth and Change,” - Univ. of Virginia Darden School of Business
2016 - IMD Business School, Lausanne, Switzerland “ABB Financial Leadership Program”
2012 - “Leading for Organizational Impact, “ Center for Creative Leadership