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Summary

With extensive experience in project management, operations analysis, and accounting supervision across diverse industries, I have developed a well-rounded career spanning leadership roles in financial coordination and program management.

My professional history includes managing teams at Eltec Instruments, Wachter Inc., and Walmart Technologies, where I supervised financial operations, implemented innovative project practices, and consistently delivered on performance metrics.

Proficient in budgeting, risk mitigation, internal controls, and process optimization, I excel in leveraging tools and methodologies to ensure efficiency and organizational success.

I hold a strong expertise in creating insightful reports and presentations that support data-driven decision-making within organizations. As I pursue new opportunities, my objective is to continue driving operational excellence in strategic leadership roles that facilitate growth and efficiency.

Fluent in advanced project management strategies with a proven ability to mentor teams effectively, I am committed to achieving measurable outcomes through innovation and collaboration.

Skills

Project Management Agile Methodologies Program Coordination
IT Management Data and Analytics Operations Management
Logistics Management Team Development Schedule Management
Project Governance Data Governance Strategic Planning
Project / Analytical Tools Business Analysis Financial Analytics
Procedures and Documentation Business Intelligence Agile Tools

Advanced In

Microsoft 365 / Project Jira / Confluence RingCentral
Power BI / Power Query Monday Tableau
Power Automate Azure / DevOps Continuous Learning
Excel / Smartsheets Lean/Six Sigma PMBOK
SQL Micro Learning Creating MS Teams / Slack

Work experience

Eltec Instruments. Daytona Beach, FL

01-202401-2025

Accounting Supervisor

  • Supervision of accounting operations and coordination of financial activities to ensure compliance with organizational policies and regulatory standards.
  • Preparation and review of monthly, quarterly, and annual financial statements in adherence to accounting principles and reporting requirements.
  • Management of accounts receivable and payable processes, ensuring accurate tracking and timely processing of transactions.
  • Implementation of internal controls to enhance accuracy, efficiency, and risk mitigation within accounting functions.
  • Monitoring budgetary performance against forecasts, identifying variances, and proposing corrective measures as needed.
  • Oversight of a team of accounting professionals, providing guidance, training, and performance evaluations to optimize departmental productivity.

Wachter Inc. Lowell, AR

2018-082023-11

Project Manager / Operation Analyst

  • Oversaw and mitigated risks, issues, change requests, and dependencies to ensure alignment with program and project specifications.
  • Acted as a trusted advisor on advanced project management strategies to align operations with organizational objectives.
  • Identified and introduced innovative practices and continuous improvement initiatives to enhance communities of practice.
  • Coordinated with advising managers and teams to implement best practices in program and project management disciplines for optimal outcomes.
  • Designed reports, presentations, and analyses on key metrics to fulfill business requirements and inform decision-making processes.
  • Led efforts to refine project management processes, tools, and technologies, supporting organizational learning and efficiency improvements.

Randstad Technologies Bentonville, AR

2018-022018-08

Project Manager

  • Monitored project progress using established performance metrics and provided regular updates to senior leadership.
  • Fostered collaboration between teams to meet deliverables within designated timeframes while maintaining quality standards.
  • Ensured adherence to budgets and schedules, consistently meeting or exceeding project expectations through effective planning and execution.

Walmart Tech Bentonville, AR

2016-062018-02

Software Quality Analyst / Scrum

  • Expertise applied to the development, execution, and improvement of action plans across cross-functional teams to enhance collaboration and efficiency.
  • Supported the implementation of business solutions by coordinating with key stakeholders to address operational needs.
  • Worked within agile teams composed of software developers, product architects, scrum masters, and product owners to implement new products in regional distribution centers (DCs).
  • Stayed current on quality assurance processes and software testing practices to ensure adherence to industry standards.
  • Developed centralized resources documenting best practices and essential testing information for use across all teams.
  • Conducted and managed daily triage calls to systematically reduce the number of production defects reported.

Serco Rogers, AR

2013-092016-06

QMO - Quality Manager

  • Compiled and recorded production data to analyze and compare reports on production volume, quality control metrics, and other performance indicators.
  • Prepared production reports by compiling, tabulating, and computing data in compliance with prescribed formats.
  • Maintained and organized governance document files to support operational oversight.
  • Designed, reviewed, and distributed performance analytical charts to task cell supervisors for use in mid-year and annual evaluations.
  • Achieved a 62% reduction in rebuttals by implementing optimized documentation processes and procedures.
  • Developed and escalated change management procedures for scope changes while recommending corrective actions based on root cause analysis to improve program quality.
  • Provided actionable process improvement recommendations adopted across multiple sites to enhance quality assurance practices.
  • Conducted inspections of task cells (e.g., application processing, outbound calling) daily, documenting audit results in the Program Vision system for governance compliance monitoring.
  • Updated and safeguarded adherence to standard operating procedures (SOPs) while ensuring alignment with established quality control mechanisms.
  • Performed evaluations at team and individual levels in accordance with contractual requirements and government guidelines, leading to a 15% reduction in turnover rates and a 10% increase in promotions within the team.

R&R Solutions Gravette, AR

2007-082013-09

Project Manager /Program Manager

  • Provided comprehensive support by preparing detailed plans, reports, correspondence, spreadsheets, and presentations to enhance project execution.
  • Developed and managed complex routes and schedules for nationwide deployment rollouts using Map Point while ensuring adherence to customer requirements, DOT regulations, and company efficiency standards.
  • Coordinated and monitored multiple projects simultaneously by analyzing costs, tracking schedules, and managing tasks to ensure timely delivery aligned with Statements of Work (SOW).
  • Created and managed standardized processes for tracking project documents such as contracts, payments, invoices, and completion statistics; initiated custom solutions when applicable.
  • Communicated effectively with cross-functional teams—including project management, purchasing, accounting, and sales—regarding business needs and data analysis related to project objectives.
  • Administered over 200 fuel, lodging, and credit cards for departmental use; analyzed usage trends to create detailed reports on spending patterns and potential misuse.
  • Produced cost analysis reports on lodging expenses, project budgets/bids, production labor forecasts, warehouse inventory needs, and other operational metrics for accounting teams and executive management.
  • Established new processes through process documentation and workflow creation for new projects or departments while fostering team-building initiatives to maintain organizational culture and employee morale.

NCR Bentonville, AR

2004-012007-01

Key Account Management

  • Acted as the primary point of contact for clients and in-field positions, ensuring seamless communication and operations.
  • Managed contracts and agreements, including Service Level Agreements (SLAs), to uphold compliance and service quality.
  • Developed and communicated solutions to address at-risk situations, securing positive client outcomes while minimizing disruptions.
  • Created initiatives tailored to stakeholder needs and maintained healthy, transparent relationships to foster trust.
  • Partnered with internal teams and customers to identify growth opportunities, ensuring alignment with client expectations through alternative solutions and effective problem-solving techniques.
  • Conducted analysis of customer data to design customized reporting tools and efficient fingertip data solutions; executed quarterly reviews of negative feedback to develop actionable improvement plans.

Tyson Springdale, AR

2002-012004-01

Fleet Manager

  • Coordination with plants and yard managers to provide up-to-date trailer information, ensuring seamless logistics operations.
  • Assignment of dedicated drivers based on specific hauling requirements and time constraints to optimize efficiency.
  • Oversight of driver payroll, per diem allocations, and expense management for accurate processing and compliance.
  • Development of training materials for new drivers and processes to support onboarding and operational improvement initiatives.
  • Monitoring costs and damages to generate accurate forecasts for future projects and maintenance needs.
  • Compliance management with DOT regulations, ensuring timely submission of all required documentation.