Jeremy Blake

Self-motivated. Punctual. Reliable.

Accomplished Customer Service Specialist experienced in turning excellent service and sales strategies into bottom-line results.
Solid background in providing outstanding service, building customer relationships and exceeding sales expectations.
Proven success in generating store revenue and collaborating with team members on improving efficiencies.
Exemplary leadership ability with a drive to motivate and assist others while maintaining organizational objectives.
Strong team leadership and committed to excellence through producing positive results and customer satisfaction.
Passionate about building lasting business partnerships and consistently exceeding expectations.

Deliver superior customer service, ensuring clients received the most appropriate products to suit their financial needs.
Followed strict security protocols, having to practice personal safety and security.
Process cash and credit transactions through Money Marts own cash system ensuring accuracy in balanced tills down to the nickel, with an incredibly high rate of cash exchanges.
Organize and merchandise store, allowing items to be easily located and ensuring store is aesthetically appealing.
Address clients financial questions on services, as well as provide knowledgeable advice from my extensive financial training.

Provided knowledge on medical equipment required for clients with mobility challenges.
Ordered parts for clients equipment, ensuring safe daily usage of critical medical equipment for clients daily living.
Completed work orders and quotes for clients repairs, ensuring correct documentation on clients equipment repairs for their relevant medical funders.
Answered phone calls and cashiered the front register, directing phone inquiries to the necessary departments.
Ensured repairs were completed promptly, organizing the order of repairs, scheduling service calls out to clients in need.
Worked closely with the technicians in the service department, maintaining their work schedules and ensuring they continued on task - providing direction.

Through leadership, dedication and relationships built with funders, successfully brought the Service Departments earnings up 150% after 2 months of employment.

Excelled in customer experience, created lasting relationships with regular customers.
Trusted to complete bank deposits and close the store.
Proved multitasking capabilities, taking front counter orders, bagging food, taking drive through orders and cashing out clients simultaneously.
Ensured store was back up to par for the next business day, with cash minimums, and clean working areas.