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Jeremy Houston

Sr. Project Manager - San Francisco Event Venues

Summary

Experienced with facilitating diverse event formats in complex and unique footprints. Effective at identifying and communicating core stakeholder needs in ambiguous, fast paced environments. Particularly skilled in vendor and client relationship management/contracting, event timeline and floorplan review and development, and real estate interim strategy development.

Work History

April 2017Present

Sr. Project Manager - San Francisco

Skylight Studios

Skylight is a placemaking and venue development firm for unique and significant real estate. As the SF Project Manager, I oversee the management and growth of Skylight Studio's venue activation and on-site operations, consult on real estate interim use and placemaking strategy, and facilitate event operations at otherwise inaccessible real estate for Fortune 500 brand clients. 

Venue Management 

    • Event clients include: AMEX, Hermes, Hulu, CNN, Goldman Sachs, One Medical, Google, Nerdwallet, Twitch, and more
    • Oversee venue prospecting and onboarding, on-site live event operations, marketing, sales, and CRM across Skylight's San Francisco portfolio. Current active portfolio includes:
      • San Francisco Ferry Building
      • San Francisco Armory
      • 555 California St.
      • Pier 70
      • Hudson Ranch Vineyard (Napa)
      • Stubbs Vineyard (Sonoma)
    • Develop operating and sales manuals and train new hires on best practices for San Francisco venues
    • Mediate event client and real estate developer negotiations to all parties' satisfaction while remaining in compliance with fire and zoning  code
    • Write and review venue contracts, coordinate vendor and client COI's, and review floorplans for developer and FD/DBI regulatory compliance nationally
    • Develop COVID safety protocols for live events across SF venue portfolio

Real Estate Strategy / Interim Event Use Consulting

    • Real Estate clients include: Brookfield, AJ Capital Partners, Related Co., Hudson Pacific Properties, Vornado, Port of San Francisco City of San Francisco
    • Consult on asset positioning and interim use opportunities for the world's largest real estate developers, including briefs on:
        • Programming strategy and creative partnership opportunities 
        • Land use and footprint revenue identification
        • Daily/Monthly/Yearly programmatic calendars and concepts 
    • Develop revenue and cost projections, go-to-market strategy, and infrastructure recommendations for pre-entitlement, post-entitlement, and pre-lease real estate projects
    • Build, manage, and monetize a portfolio of industry partners resulting in passive, accessory revenue streams worth $250K annually
April 2016April 2017

Event Accounts Director

The NWBLK

The NWBLK is an applied arts gallery housed in an 18,000 sqft indoor/outdoor industrial space that moonlights as a top-tier venue for launches, activations, celebrations, and experience crafting.  

  • Negotiated and closed contracts worth an average of $25K.
  • Clients include  Google, Apple, Sherpa Capital, Sequoia Capital, Andreesen Horowitz, Uber, Acura, Lyft, MartiniBird, Robert Fountain and more.
  • Led venue rentals business unit operating in a multi-industry company.
  • Supported producers by reviewing floorplans for feasibility and regulatory compliance for 18,000 sqft. indoor/outdoor venue.
  • Re-negotiated vendor contracts resulting in a 10% increase in vendor commissions.
  • Managed vendors including Stag Dining, Betty Zlatchin, Paula LeDuc, Impact Lighting, Got Light, Bright Rentals, Hensley Event Resources, and more.
  • Hired and led a team of contractors and created structure for contracting, payment, and expense tracking.
  • Coordinated SFFD permitting and cultivated relationships within the department to ease restrictions and increase rental value.
  • Managed venue needs from setup through cleanup for every event with an all-hands, team-based approach, reducing overhead by a minimum of $2,500 per event.
April 2015April 2016

Managerial Assistant

Steven Miller Design Studio/The NWBLK

Steven Miller Design Studio and its team is known for producing sophisticated and stylish restaurants, hotels, residences, and products across the US. 

  • Elevated the office experience of 6 employees in 4 distinct business units.
  • Managed A/P and A/R for the interior design business unit.
  • Coordinated national and international travel, accommodation, meeting, and conference schedule for principal designer.
  • Organized and maintained sample library, project archives, and expense reports.
  • Created vendor database within FileMaker.
Aug 2012Sep 2014

General Manager

Ecru Salon

Charged with increasing sales and brand loyalty for a boutique luxury salon in downtown San Francisco. 

  • Oversaw daily in-store operations and on-line marketing to target demographics to achieve a 250% increase in core customer base.
  • Created client satisfaction metrics in order to track success of loyalty initiatives. 
  • Designated first point of contact for inbound vendors and clients. 
  • Excelled at and evangelized relationship-building, resulting in a returning client rate of over 60%.
  • Oversaw growth in product sales by developing a stylist sales training program resulting in a 40% increase in product ROI.

Education

Aug 2007Dec 2011

Bachelor of Arts - San Francisco State University

Comparative Italian Literature with an emphasis on early literature and linguistics

Skills

Google Suite

Use of Google Suite for day-to-day operations

Salesforce

Use of SFDC to manage sales pipeline and document generation.

Microsoft Office

Use of Word, Excel, PowerPoint

Italian Fluency

Conversationally fluent and proficient with reading and writing, having studied at Universita Degli Studi di Pavia, PV, Italy .