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Jim Vandevender

Work experience

Aug 2012Present

Chief Development Officer

The Knowland Group

Headquartered in Washington, D.C. The Knowland Group offers the largest database of meeting and group information on the planet. Knowland is utilized by hospitality sales professionals and serves thousands of users globally. Knowland was ranked as the 76th fastest growing software company in North America by Deloitte and the second fastest growing private company in the travel industry for both 2009 and 2010 by Inc. Magazine.

  • Head of Marketing and Enterprise level Customer Relationship Training and Management
  • Head Product launch related marketing and launch related sales activities including customer platform migration and customer training programs
  • Responsible for Creation and Implementation of Industry Training Program for all Knowland Employees
  • Responsible for Data and Research Teams (Levels 3 thru 5) and data consolidation projects
  • SME Liaison to Tech/Development Team


Feb 2006Aug 2012

Vice President/Training & Development

Conference Direct

ConferenceDirect is a full service meetings solutions company that helps organizations save time & money by finding the perfect hotel or venue for any meetings thru our Site Selection & Hotel Contract Negotiation Services. CD offers full service Conference Management ,Housing & Registration Services

Jim planned, organized,& directed many key training initiatives

* New Hire Training

* Sales & Marketing Training

* Conducted Daily Sales Support Calls for Company

* Sales Closing Training

* New Account Development Training

* Account Marketing Plan Boot Camp

* Client Relationship & Customer Management

Highly Skilled in all areas of Program Creation & Implementation

•Facilitating training programs in a train-the-trainer setting

•Effectively using the ADDIE Model

•Developing e-Learning curriculum, lessons & tests

•Using e-Learning content authoring tools, learning management systems

  •  Structured problem solving methodology

• Adult learning principles

Traveled 100 days+/yr conducting Training Programs , Developed & produced company newsletter

Liaise Vendor Relationships with technology & software partners

Conducted Stop/Gap Analysis Reports for new technology vendors

Identified & assessed training needs within the firm & confered with managers to evaluate & measure training effectiveness on a regular basis

Jim served as a Team Leader at ConferenceDirect to the company's largest sales team consisting of over 70 associates & also managed the company's largest corporate SMMP account

2006 ConferenceDirect "Hero of the Year" Award /2007 ConferenceDirect "Hero of the Year" Award /2008 ConferenceDirect "Hero of the Year" Award /2008 Hilton Achievement Award for ConferencDirect Team Microsoft