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Jodi Finley

Senior Project Manager

Work Experience

2023-09Present

Project Manager

ADP Canada
  • Responsible for the effective project management and delivery execution of large complex client implementations. Accountable for planning, managing, leading and motivating a cross functional team to implement projects in support of ADP sales.
  • Leading and managing comprehensive project plans, issue management, risk identification and management, change management and resource management utilizing the Implementation PMO standard PM best practices and methodology.
  • Lead the project plan from initial project identification to hand off to the Client Service Delivery team.
  • Responsible for communicating to project stakeholders including the ADP leadership team and client project teams and to transfer their PM knowledge/skills to other members of the Implementation team
  • Managing strong healthy relationships with stakeholders, project teams and external vendors ensuring that project delivery expectations are clearly defined and met. Build and maintain a reference-able customer relationship
  • Assisting in the continuous evolution of the PMO best practices and coach/mentor members of the Implementation team
  • Develop and maintain all project documentation (Project plan, Issue and Action Logs, Risk Management, Project Status Report, Lessons Learned, Post Implementation Reviews)
2014-012023-05

Senior Project Manager

Q4 Inc.
  • Managed a team of 5 Implementation Managers which included assigning/overseeing projects, lead daily scrum meetings, conducted 1:1 meetings, performed 360 reviews, created motivating goals, provided mentorship, attended client calls when issues arose, and removed roadblocks from the project path to ensure success
  • Created a standardized project management and process framework to ensure maximum performance for remote team
  • Collaborated cross functionally with Support, Marketing, Product, Sales, and Finance
  • Lead a cross functional team that focused on uncovering blind spots in the business that can be solved by implementing best practice methodologies
  • Attended sales calls with prospective clients to discuss project processes, requirements, scope, and custom requests
  • Identified risks and resolved issues and conflicts within the project team
  • Managed medium/large website projects (SAAS) involving integration with 3rd party JSON feeds to deliver a media rich end user experience
  • Successfully worked with C and E level clients for companies such as Apple, eBay, Barnes & Noble Education, HP, Patterson UTI, and Newmont Gold Corp
  • Lead all aspects of the project including discovery, planning, documenting, designing, and optimizing business workflows
  • Proficient at managing project scope and quality
  • Identified and managed project dependencies and critical path by planning and tracking project milestones and deliverables
  • Conducted retrospective reviews to ensure continuous improvement
  • Working knowledge of agile, waterfall, kanban, lean and scrum project management methodologies

Selected Accomplishments

  • Grew total revenues by 60% by developing an efficient and effective project management process that delivered high quality results for clients.
  • Developed a new product sku to satisfy client requests which contributed to growing revenue by 40% as well as improved quality and process to deliver the end product. 
  • Developed and led the project team with agile methodology processes and tactics.
2010-012013-09

Technical Account Manager

Nasdaq OMX
  • Created detailed statements of work for website/portal design and development projects, A/V and video production, signal acquisition, and language services
  • Managed scope/budget, resourcing, scheduling, status reporting, and client communications
  • Planned and coordinated live and on-demand video shoots for Fortune 500 companies, including JP Morgan, Novartis, Walmart, Equifax, and Covidien
  • Supported transition of projects from Sales into Production by ensuring that requirements and acceptance criteria were well understood
  • Managed a variety of 3rd party vendor resources (designers/developers, video production studios, A/V and video production, satellite/fiber signal services, interpretation, and captioning) within North and South America
  • Facilitated reviews with account teams and managed follow-up discussions with vendor resources

Education

20232023

Ethical Hacking Essentials Certificate

EC-Council University
20192019

Scrum: The Basics Certificate

LinkedIn Learning
20192019

Agile Development Strategies Certificate

LinkedIn Learning
20192019

Strategic Planning Foundations Certificate

LinkedIn Learning
20192019

Cultivation a Growth Mindset Certificate

LinkedIn Learning
20172017

Project Management Professional Designation (PMP)

Project Management Institute
20162016

Foundations of Project Management

University of Toronto
20002001

Digital Media and Internet Development

Bodwell Internet College

Skills

9
MS Project, Jira, Asana, Sharepoint, Confluence, Trello, Slack, Content Snare, Bugherd
8
Salesforce
9
MS Office suite, G-suite, Google analytics, Miro
7
HTML, HTML 5, CSS, Api, Javascript, XML, asp.net, Access database
7
Final cut pro, Adobe creative suite, photography