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Experience

Web Systems Architect

Lifetime Products
2005Present

Threat Detection & Mitigation: Inspection and maintenance of server logs; Server and Firewall Monitoring; Implementation of proactive security measures; Enforcement of best-practices security protocols; Daily server checks and monitoring Windows, IIS, SQL, firewall administration; server security; user account vulnerabilities.

Define strategy and architecture for mobile and web projects. Coordinate technology patterns and feature adoption across product lines.

Provide leadership in all areas of the development process, including development standards and practices, system architecture and design, functional and technical design and implementation, and unit and regression test design.

Formulate and drive best practices around JavaScript, HTML, CSS, and frameworks.

Webmaster & Senior Web Developer

Business Systems Developer: Lead and provide technical guidance in process development projects.

HTML5 Subject Matter Expert: Research, share, vet, & mentor others on HTML5 best practices.

CSS3 Subject Matter Expert: Research, share, vet, & mentor others on CSS best practices.

Chief Solutions Officer, Owner/Operator

Redoubt Solutions, LLC
2018PRESENT

COVID-19 Solutions:

  • Spec'd & built "work from home" multi-monitor work stations.
  • Spec'd & deployed "school from home" workstations & solutions for families with multiple children from K-12 through High School.
  • Upgraded wired & wireless networking infrastructure for families & small businesses to 

Custom Solutions Provider: Spec'd & built Ethereum & Monero cryptocurrency mining rigs. Spec'd & built multi-tuner Plex media servers with 50TB redundant NAS or Unraid storage. Spec'd & built custom gaming rigs.  Spec'd & built custom Wi-Fi deployments. Spec'd and built multi-site, custom wireless network deployment extending network coverage across three sites over a mile apart. Spec'd and built Wi-Fi mesh systems to cover large and otherwise difficult-to-cover residential locations. 

Custom Security Services: Installed, configured, and maintained various security packages to secure websites, networks, and WordPress installations. Coordinated and provided Personal Security Details for high-value assets and personnel. Rapid response to address compromised websites and networks.

Rapid Website Deployment and Development: engineered strategy, developed and quickly deployed web solutions for various individuals, including politicians, special interest groups (PIC/PAC), and community events.

Smart Home Deployments: Home Assistant, Tasmota, ESP Home, ESP 8266, ESP32, Unifi Protect, LIFX, TP-Link Kasa, Google Home, Google Assistant, Alexa, IFTTT, WeMo, Ring, EcoBee, Rachio, Nest Learning Thermostat, Nest Protect, Nest Hello, Kwikset Kevo, Kwikset Halo, Nest x Yale Lock, Liftmaster, Chamberlain, BLE, Mosquito MQTT, Zigbee, ZWave.

Board of Directors

United Precious Metals Association
20152021

Conducted, managed, and controlled the affairs and business of the Association in conformity with laws and governing documents of the association.

Responsible for creating and disbanding committees, and appointing or removing members of the same as necessary.

Senior Editor, Journalist, Tech Evangelist

Pocketnow
20102017

Android Correspondent for Pocketnow.com.

Wrote How-To, News, Hardware and Software Review, and Speculative articles regarding applications, operating system, hardware, and cellular carriers.

The Android Guy Weekly, Smarthomes, Privacy & Security.

Scripted, shot, and edited HD video for inclusion in articles and on the Pocketnow YouTube Channel.

Manager: Regional, Returns, Production, Store, Technical Support

Totally Awesome Computers
20012005

Regional Manager: Balanced staffing needs among stores comprised in the Northern Sales Region.

Returns (RMA) Manager: Audited processes resulting in the discovery of a missing $150K inventory; improved processes and forms to drop inventory to $30K with a turn-around time of two weeks; tightened troubleshooting methodologies to reduce unnecessarily RMA'd items.

Store Manager: Managed store and production (assembly line) operations and staff; Collected over $30,000 in 60-90 day past-due accounts receivable.

Technical Support Manager: Provided PC technical support for out-of-state customers; handled packaging, shipping, and shipment insurance claims; established protocols and procedures for the newly created
department.

Web Services Manager & Senior Web Developer

ABC Office
20012001

Reduced aggregate website load time by over 90 minutes, averaging 3.6 to as much as 45 seconds per page-load.

Corrected errors in markup which caused pages to render improperly (sometimes not at all) on various web browsers.

Implemented a B2C shopping cart solution across the primary website (consisting of approximately 15,000 pages) in less than 90 days.

Interactive Technology Director

BOWG Advertising
19992001

Lead Web Developer for all client projects.

Managed the Quality Control Department to ensure quality deliverables.

Built websites, web "pods", and various interactive projects for a variety of clientele.

Led the Digital Signature Initiative to enable faster turnaround of documents requiring legally binding signatures.

KnowledgeBase Administrator

Iomega
19961999

Supervised and led the Automated Support Group of the Customer Satisfaction Department.

Drove the KnowledgeBase Initiative from initial strategy through two implementations.

Designed and maintained the award winning Iomega global customer support website, including individual page presentation, placement, and display; to site navigation and graphics.

Account Manager & Escalations Technician

Prodigy
19941995

Liaison between first/second level technicians and Research & Development.

Designed and prototyped departmental intranet/KnowledgeBase.

Escalations Level customer support technician.

Employee trainer.

Head of "Hearing Impaired" support group which assisted customers using TDD/TTY terminals and Relay Operators.

Education

Microsoft Azure Data Fundamentals

Microsoft
June 2021

Virtual Training Day 1 and Day 2

Bachelor of Science, Information Systems & Technology

Weber State University
19952007

Goddard School of Business and Economics, AACSB International Accredited
Associate of Arts, Information Systems & Technologies
Associate of Science, General Studies

High Honors Diploma

Layton High
19911994

Graduated with High Honors; 3.72/4.0 cumulative GPA
Co-Chair of "Publications & Desktop Publishing Committee" for the Future Business Leaders of America Club (FBLA)
"Science, Technology, & Environment Club" (STEC) member
Varsity Letter, Co-Ed Competitive Swimming
Excellence in Art Award, 1993

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