Keap, Chandler, AZ
Improved processes, especially focused on long-term solutions to on-call events as well as documenting and automating processes.
- Enhanced Operational Processes by implementing long-term solutions to recurring on-call events, emphasizing documentation and automation to improve team efficiency and reduce resolution time.
- Designed and implemented a system to identify aged secrets across platforms, including Google Cloud Platform (GCP), GitHub, and CircleCI, and automated the creation of maintenance tickets in Jira to ensure timely secret rotation and compliance with security policies.
- Developed automated checks for SQL pull requests to enforce best practices, validate syntax, and verify proper scoping of UPDATE and DELETE queries, reducing the risk of unintended data modifications.
- Built an API to dynamically map resources such as GCP projects and GitHub repositories to their respective owning teams, enhancing visibility and accountability across the organization. Leveraged the API to identify and address orphaned or unclaimed resources, enabling their efficient reassignment or decommissioning.
- Created and updated comprehensive documentation for various repositories and processes, fostering knowledge sharing and empowering teams to work more autonomously and efficiently.
- Advocated for best practices in unit testing, mentoring team members to adopt a test-driven development approach and significantly improving code coverage across multiple projects.