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Work experience

Big Health
Dec 2024Current

Chief Product & Technology Officer

  • Member of executive leadership team
  • Oversees the development and continued evolution of Big Health's Digital Therapeutics in the wellness, regulated and national health systems markets
  • Oversight and leadership of all aspects of product development, including strategy, execution, and delivery.
  • Direction and management of data and analytics initiatives to support business objectives and drive informed decision-making.
  • Supervision and advancement of engineering efforts to ensure innovation, efficiency, and alignment with organizational goals.
  • Administration of enterprise IT infrastructure to guarantee operational reliability, scalability, and technological advancements.
  • Implementation and monitoring of robust cybersecurity measures to safeguard systems, data, and organizational assets.
  • Strategic planning and cross-functional collaboration to align technical projects with overall business priorities and objectives.
Vori Health
June 2022Dec 2024

Chief Technology Officer

  • Oversaw the strategy, delivery, and operations for Research, Product Management, Design, Engineering, and Data & Analytics functions.
  • Oversaw development of Vori's telehealth platform for MSK, including remote patient monitoring, scheduling, virtual visits, value-based billing, eligibility & enrollment automation
  • Directed Enterprise IT initiatives and ensured robust CyberSecurity measures were established and maintained. Ensured SOC 2 & HITRUST certifications were maintained
  • Formulated and implemented comprehensive R&D strategies to drive innovation and product development.
  • Managed cross-functional teams to improve collaboration and achieve organizational goals efficiently.
  • Supervised the development of technology solutions aligning with business objectives to enhance operational performance.
  • Ensured the effective implementation of data-driven decision-making processes across departments.
Zipari
June 2020June 2022

Chief Technology Officer

Responsible for Engineering & SaaS Operations strategy, delivery & operations

Developed vision and strategy for Healthcare CX SaaS Platform to transform cost structure, efficiency, scalability, reliability, and security of SaaS services

Oversaw the development of Zipari's next generation of UI platform, which incorporates low-code experience designer, API connectors, consumer & product analytics, and headless CMS technology to dramatically accelerate the creation and delivery of healthcare experiences for Payers, Healthcare Providers, Consumers, Employers and Brokers

Executed delivery of SaaS platform and demonstrated 60% savings on run costs with a 4x gain in performance, plus enhanced security and operational efficiency using technologies such as Kubernetes, Ambassador, Vault, Knative, GraphQL, Kafka and several others

Directed Engineering Maturity Optimization initiative with a focus on improving predictability, productivity, and output quality of agile engineering teams

Built high=performing, efficient, cost-effective, and elastic engineering function, supporting 20 SaaS B2B & B2C products across 200 customers, with resources in the US, Europe, and Asia

Achieved HITRUST Certification for the platform and maintained a secure and compliant environment

Oversee due diligence & integration of acquisitions

Trusted advisor to client executive leadership

Horizon Blue Cross Blue Shield
May 2015May 2020

Chief Technology Officer

Led successful delivery of a new technology platform to support Value-Based Care, incorporating data, analytics, clinical integration, integrated care management, digital self-service, and telemedicine tools to provide a virtual, integrated system of care with unparalleled access to information and insights across the entire care system for patients and providers

Responsible for Digital Solutions, Enterprise Architecture, and Business Solutions teams

Developed cloud strategy and oversaw the successful shift to AWS cloud infrastructure from an on-premise technology base

Designed Digital, API, and Customer Data architecture for the company and oversaw its successful implementation

Worked across an ecosystem of vendors and startups to create opportunities for innovation and rapid delivery of results

Founding member of Coalesce Health Alliance, focusing on the application of Blockchain within Healthcare

Excellus Blue Cross Blue Shield
August 2013May 2015

Chief Architect/Interim CTO

Led enterprise digital strategy. architecture and delivery

Implemented new API gateway & integration platform to accelerate digital initiatives

Directed development of enterprise data & analytics strategy

Revamped Enterprise Architecture and Data Management functions to align them to business needs and value

Drove creation of enterprise Data Quality & Governance function

Delivered modern data warehousing and analytics platform

Blue Cross Blue Shield of Western New York
April 2008Aug 2013

Chief Architect

Built functional, Enterprise Architecture team to align systems strategy and roadmap against business strategy and gaols

Led modernization of core transaction management systems, incorporating workflow and rules to automate and scale key business processes, such as claims and enrollment processing

Led design and implementation of master data management program

Responsible for Data Management & Integration function

Led adoption of virtualized workloads to provide more cost-efficient and flexible computing

Excellus Blue Cross Blue Shield
Aug 2006April 2008

Delivery Lead

Led Core Admin platform modernization engineering team

Implemented a highly scalable automated real-time transaction management system to automate core business transactions, such as Member Enrollment and Medical Claims

Integrated business process automation and business rules engines to provide greater flexibility and configurability of process automation

Facilitated migration of several key business processes to new platform, resulting in higher throughput and first-pass accuracy and significantly lower operational errors and costs

Callfinity
Mar 2005Aug 2006

CTO

Designed and developed an integrated Video & Voice web conference recording system

Designed and developed multiple web applications for customers

Built automated CI/CD system to automate code build, test, release and deploy activities

Built a small and highly efficient engineering team

Managed CoLo equipment & networking

Fidelity Investments
Oct 1998Mar 2005

Principal Software Engineer

Member of Global Equity Trading Technology architecture team responsible for designing low latency, highly scalable trading systems for US, ASIA PAC and European markets

Member of the engineering team that designed and built a new platform to support Donor Advised Funds for charitable giving, managing several billion dollars in AUM

Designed Fidelity's Online Notification System to deliver notifications and statements to millions of Fidelity customers

Education

University of Limerick
19941998

Bachelor of Technology