Josh Fletcher

• JavaScript front and backend development: Vanilla JavaScript, Node.js, Express.js, React.js, jQuery, etc.
• Mobile-First / Mobile Responsive Designs with Cross-browser Compatibility
• Front-end frameworks: Bootstrap, Materialize/Material UI, tailwind, and other, CSS frameworks
• Database Management: SQL (MySQL), NoSQL (MongoDB), and Cloud Storage.
• RESTful API development (i.e. Ajax, Axios)
• Search Engine Optimization (SEO), Open Graph, and Google Analytics

• Pitched digital solutions & conducted demos in order to present products and services to potential prospects
• Called clients personally, discussed issues or areas of friction to review with Product Team — overall improving customer success and experience
• Became knowledgeable on supply chain & conducted data-driven analyses (i.e. small batch rate analysis) to understand user motivation and behaviors
• Identified logical, resource, and cross-team dependencies to keep project velocity moving and team goals in line with scope
• Escalated issues to appropriate channels & delegated steps to resolve priority blockers continually
• Helped manage key transitioning systems during a merger of the company  
• Tested and adapted new software systems & trained fellow colleagues on updates

• Managed full sales cycle & lead generation including design, financing, closing contracts, and follow-up processes
• Utilized multiple methods of sale avenues: social media, door-to-door, outbound calls, referrals, & tracking/analytics
• Informed customers on the industry, products, panels, different energy savings methods, sales process, financing options, regulation changes & unique offerings of customer's utility provider

• Achieved top margin deal within division
• Consulted customers & educated them on new IT products and the benefits of said products
• Profiled IT environments to strategically approach companies and gain market share
• Conducted due diligence on new and existing customers followed by updating the Customer Relationship Management System
• Provided sales support to ensure positive customer experience and sales outcomes of our software products

Curriculum includes: HTML, CSS, JavaScript, React.js, Node.js, Express.js, CSS Libraries, Firebase, SQL, MongoDB, APIs, JSON, RESTful API, AJAX, State Management, Command Line, Git and version control w/ GitHub usage, Database Theory, API's, Web3, Crypto, AI Tools, Agile Methodologies, Research Methods, System Administration, Big-O notation, Computer Science 

AITP-Advanced Information Technology Professionals (Treasury Officer): Managed the budget, tracked expenses, and provided guidance on appropriate spending to meet revenue goals