Joyce Kane

• I delivered community support services to diverse client populations, promoting recovery, housing stability, and access to appropriate medical, social, and community resources.
• I coordinated individualized recovery and support plans by assessing needs, setting goals with clients, monitoring progress, documenting services, and collaborating closely with multidisciplinary teams.
• I managed housing coordination by researching and identifying appropriate housing options, assisting clients with applications and required documentation, and maintaining regular communication with landlords and housing agencies to support housing stability.
• I handled administrative coordination of insurance and financial matters for clients, including verifying coverage, completing and submitting required forms, and serving as a liaison with insurance providers to resolve issues and ensure continuity of services.
• I organized and maintained comprehensive client files, performing accurate data entry, filing, and archiving while strictly protecting confidential information and adhering to privacy and compliance requirements.
• I supported day-to-day office operations by managing correspondence, scheduling and confirming appointments, and maintaining current records and reports to ensure efficient workflow and service delivery.

• I processed and reconciled 8 cash drawers daily, ensuring monetary accuracy, balancing over/short variances, and preparing drawers for the next business day.
• I replenished cash levels for all registers to meet current day customer transaction needs, coordinating with management to maintain sufficient denominations and float levels.
• I handled payroll processing for store employees by entering timecards, verifying hours and pay rates, and helping ensure pay was accurate and delivered on time.
• I maintained receiving documents for incoming merchandise, matching purchase orders to packing slips and invoices to support accurate inventory tracking and financial records.
• I processed vendor and supplier payments by organizing invoices, confirming amounts due, and routing payments in alignment with store and corporate accounting procedures.
• I collaborated with store management and corporate accounting to resolve cash discrepancies, document adjustments, and support compliance with internal audit and financial controls.

Received 100% grade

Knowledge of gaining all facets of Administrative Office Manager information.