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John Troemel

Experienced professional with proven success in system administration and network engineering aspects of industrial, manufacturing, and office product environments. Military veteran with strong ability to manage projects from concept to completion, ensuring on-time, on-budget, and on-target delivery. Extensive background in helping build and oversee teams that meet and exceed designated goals and expectations. Expertise in implementing strategies, infrastructure, and systems. Well-versed in software and hardware troubleshooting and identifying malware and virus risks.

Core Competencies

•    Strategic Planning and Implementation            •    Full-Cycle Project Management
•    User Experience Oversight                                     •    Client, Customer, and Vendor Relations
•    Contract Negotiations and Administration     •    Quality Assurance and Control
•    Continuous Process Improvements                     •    Risk Assessments and Management
•    Network Connectivity and Function                  •    Regulatory Compliance

History

20202021

Packlytics Inc./Rocket Industrial, Inc. – Wausau, WI

Senior IoT Hardware Engineer/Information Technology Manager
Designed, built, and tested Internet of Things products for a new online-based division aided by eight outsource people. Oversaw business analytics, quality assurance, business and product marketing, social media, media management, production, and content. Directed global customer and vendor relations. Assessed and maintained MDM, computers, network, e-mail, 365, Azure, and Cloud data. Provided network device security and encryption. Created and told IT stories through Agile project management methods. Controlled inventory and costs.

Key Achievements:
  • Played a key role in launching a start-up division of the parent company.
  • Developed Edge IoT device and outsourced production to China.
20192020

Packlytics Inc./Rocket Industrial, Inc. – Wausau, WI

Innovation Engineer/IoT Hardware Engineer,
Spearheaded division of Internet of Things products and launched emerging technologies including edge computing, Cloud data storage, and data mining. Initiated emerging technologies, including blockchain and artificial intelligence. Supervised three people.
Key Achievements:
  • Identified and devised business efficiency to enhance overall performance.
  • Established more than 30 overall new technologies including intelligent firewall, virtual machines, IoT, IIoT, mobility software automation, VPN, cloud computing, SAN, Disaster Recovery, VOIP, AVOIP, Blockchain, next-generation firewall, Office 365, Microsoft cloud computing, Microsoft servers, Fiber, Physical Security, Digital signs, Decision Docs, meeting management.
20172019

Packlytics Inc./Rocket Industrial, Inc. – Wausau, WI

Manager of Information Technology/IoT Hardware Engineer
Supervised four internal staff and five remote/outsourcing personnel while collaborating with 11 cross-functional
teams to orchestrate efficient work of 100+ users. Planned, implemented, and managed help desk projects.
Key Achievements:
  • Improved employee proficiency up to 18% by enhancing network quality and increasing software workflows.
  • Decreased malware and virus risk by 75% through structured administration of firewalls, anti-fishing rules, SEIM, and network changes.
  • Led cloud data transformation by establishing budgets and transferring operations to the cloud, reducing on-site hardware costs by 80%.
20162017

Packlytics Inc./Rocket Industrial, Inc. – Wausau, WI

Senior Systems Administrator/Hardware Engineer,
Developed plans and estimates for equipment, storage, and budgets aimed at lowering hardware costs. Connected eight physical and 54 virtual servers, including storage servers, firewalls, AD, DNS, and antivirus. Suggested remote workforce, including disaster recovery. Determined and implemented PCI and HIPPA
standards. Supported users and customers in a help desk environment. Managed up to six external staff members.
Key Achievements:
  • Executed call routing, virtual assistant, digital fax, and DID with VOIP technologies avoiding costs to hire a new front desk person.
  • Deployed 20+ software platforms to simplify data and operations
20152016

Packlytics Inc./Rocket Industrial, Inc. – Wausau, WI

System Administrator
Orchestrated technology separation from the parent company to form two enterprises. Researched and selected vendors and other outsourcing needs. Designed, build, procured, and installed an enterprise network including servers, Sans, wireless, switches, firewalls, cameras, computers, user training, software, VOIP, and data migration. Oversaw 40 personnel from two companies to complete transition, including vendors.
Key Achievements:
  • Prepared strategy for no more than 12 hours of downtime on the cut day with systems down for about 10 hours.
  • Completed one-year project in 10 months and 5% under budget.
20132015

Krueger Wholesale Florist, Inc., Rothschild WI

Information Technology Manager
Assessed, selected, and oversaw IT-related vendors. Provided and maintained more than 200 mobile sales devices (tablets, smartphones, etc.) for corporate leadership and users. Introduced Cloud-based digital signage and digital tech boards. Executed and preserved BYOD on all mobile devices.
Key Achievements:
  • Deployed IoT sensor technology increasing greenhouse and cooler efficiencies helping eliminate loss in crops and stock.
20082015

Krueger Wholesale Florist, Inc., Rothschild WI

Assistant Systems Administrator, 2008-2010; Systems Administrator, 2010-2013; Senior SystemAdministrator, 2013-2015
Established and monitored system and budget. Designed and updated systems. Rebuilt more than 75 computers. Oversaw four network closets with remote servers and switch stacks through fiber. Guided network and servers over WAN with four remote locations (Mesh VPN, failover networks). Led an 18-person team of system administrators, network engineers, technical support engineers, vendors, and developers. Coached 200+ sales staff on the system uses for mobile sales platform launches.
Key Achievements:
  • Earned expert certifications on 30+ network-connected machines and wrote MS Access Database.
  • Improved compute performance by 60% with cabling and proper programming of switch stacks and servers.
  • Minimized malware and virus risk by 75% through structured administration of firewalls, anti-fishing rules, SEIM, and network changes.
  • Deployed 85 IP Camera system (including cabling) at 4 locations.
20052008

System Administrator

Hadley Office Products, Wausau WI
Troubleshoot computers, networks, hardware, and software for 100% smooth functioning of the business. Instituted document management systems and coached staff on the use of custom database programs.
Key Achievements:
  • Aided field servicing of printers, copiers, computers, and networks and improved efficiency by 25%.
20032005

Apprentice Console Operator / Print Tech

Sentry Insurance, Stevens Point WI
  • Monitoring and managing the night IBM Mainframe processes
  • Rebooting, maintaining, and backups of database programs and systems
  • Served as a liaison between day shift and night shift support
20012005

Owner/Manager (System Administrator)

Vibes Inc., Wausau WI
  • Serviced a ten-computer network and Hardware
  • Serviced and installed DMX lighting, control, and programming
  • Electronics repairs, restoration, and maintenance
  • Created and maintained a cloud live stream to the radio station
  • Increased Sales and customer satisfaction through digtal advertising and feedback (30%)
Jan 1997Dec 2003

Carpenter

First Wausau Builders, Wausau WI
  • Assisted in coordinating the construction of a home from conception to completion

Jan 1995Jan 1997

Private E2 - Forward Observer

US Army, Fort Campbell KY
  • Honorable Discharge
  • Squad Leader of 15 people
  • Responsible for calling fire (Ordinances) to targets (Land, sea, air)
Jan 1991Jan 1995

Warehouse / Shipping Manager

Industrial Clutch Corp., Waukesha WI
  • Improved packaging and shipping procedures saving 25% in packaging and time
  • Responsible for a living Inventory system (Improving inventory accuracy to 98%)
  • Shipping, Inventory, Assembly Manager over 30 People

Technical Proficiencies

Microsoft 365, Microsoft Server, Microsoft Azure, Microsoft Surface Family, Cloud Computing, HP Switching, WatchGuard Firewalls, Aruba Wireless, Project Management (Jira, OneDesk), Teams, Security

Education

Associate in CIS Programming and Analysis, North Central Technical College, Wausau, WI
General Classwork, Michigan Tech University, Houghton, MI
Certifications:
  • CompTIA-A+, North Central Technical College, Wausau, WI
  • Microsoft Office Professional, North Central Technical College, Wausau, WI
  • Micro Computers, North Central Technical College, Wausau, WI

personal Interests

Tirelessly working on improving technical knowledge and expertise by utilizing content from sources like LinkedIn and the web to understand and learn emerging technologies. Visionary IT Manager aligned to work with individuals from similar domain and constantly finding ways to explain the technology and changes in a way the user can recognize.