General IT and Programming Services
Technical Assistence and Consulting
Over the years I have put my experience in technology to work directly by operating independently and providing IT services on a contract basis for individuals and small businesses; including teaching basic computing skills at a free or reduced rate at senior living establishments.
I have had success operating as an independent contractor through word of mouth between clients of many years, internet marketing, offering free technical training to the elderly and even simple cold contacts of people in new housing developments offering security reviews. In this way I have been able to work on IT projects and learn to use technologies outside what I may have experienced in a typical role.
By far the largest portion of my work in this area is providing simple tech support and troubleshooting. This is generally accomplished over the phone or by using a VNC connection to the user such that I can show them how I am fixing whatever issue they may have, if the work can not be solved over the phone I visit them personally. The second most common contract I receive is the installation of small office computing and network hardware - building the workstations myself if possible, then maintaining a working support relationship with the customer down the road. Custom web development, and simple site design to establish a web presence, especially for tradespeople is a less common, but significant portion of my independent work.
I've worked as the primary IT services agent for WattsanWater going on four years. They are an electrical engineering services group focusing on hydroelectric power and water distribution services for many water districts throughout the world.
While I enjoy this type of work ultimately I am seeking more stable, consistent, and challenging work.