FTD Companies, Inc (Formerly Provide Commerce)
- Provides Tier 2 break‐fix support for issues across the IT infrastructure, including: computer hardware & software, virtual machines, servers, networking, connectivity, mobile devices, and peripherals.
- Manages Active Directory and Exchange Console, including: account administration, file share permissions, group policy, and more.
- Images, configures, and performs hardware upgrades on Windows 7 and Mac OSX desktops and laptops.
- Builds, configures, and deploys virtual machines and templates using VMware vSphere and Cisco Desktop Studio.
- Maintains asset inventory database and contributes to SharePoint technical documentation library.