Kalifa Ouedraogo

• Oversaw technical integration initiatives across multiple platforms and partners, ensuring seamless collaboration and system compatibility.
• Developed and executed comprehensive technical support strategies to enhance operational efficiency and service delivery.
• Conducted risk management and vulnerability assessments of IT infrastructure, mitigating potential threats and ensuring system reliability.
• Optimized application and database performance through targeted improvements, increasing processing efficiency.
• Collaborated with cross-functional teams to ensure successful execution of projects within established timelines and standards.
• Implemented robust security measures and compliance protocols to safeguard data integrity and align with regulatory requirements.

• Supervision of partner integrations with AfriMoney, ensuring seamless technical and operational alignment.
• Execution of configuration tasks and proactive maintenance for applications to ensure consistent performance.
• Contribution to Business Intelligence activities through data-driven insights and analytic processes.
• Provision of technical support, including initial troubleshooting for applications and databases, to maintain system efficiency.
• Development, review, and verification of integration documents and root cause analysis reports for accuracy and reliability.
• Design, execution, and documentation of test cases while performing business analysis to identify opportunities for optimization.

• Supervised and coordinated daily operations and maintenance activities, including system administration, server monitoring, and storage device management.
• Automated reporting processes and system tasks using shell scripting to enhance operational efficiency.
• Managed incident resolution processes, including root cause analysis, escalation of critical issues to remote teams in India, and follow-ups until resolution.
• Deployed system patches to address malfunctions, monitored vulnerabilities, and ensured compliance with security standards for all servers.
• Facilitated partner integrations through ISO protocols, web services, and file transfers; supported project testing phases and go-live implementations.
• Conducted database maintenance tasks such as performance tuning, data security enforcement, backups, and restorations; participated in governance meetings with clients to align on business needs and progress updates.

• Managed onsite client projects in Mobile Money, ensuring effective coordination, timelines, and delivery of services.
• Supervised remote project teams consisting of business analysts and developers based in India, facilitating seamless collaboration across geographies.
• Organized kickoff meetings to establish objectives, collected business requirements, defined project scopes, and allocated effort estimations effectively.
• Created and maintained comprehensive project plans; monitored progress to ensure timely delivery while leading quality assurance processes such as SIT (System Integration Testing), UAT (User Acceptance Testing), and Go-Live activities.
• Undertook mobile financial platform monitoring, including node surveillance, partner integration via ISO/Web Service/File Transfer protocols, HSM administration, and vulnerability monitoring to ensure server security compliance.
• Managed day-to-day operations including local team leadership; handled database administration tasks such as configuration, maintenance, backup management while responding to customer queries with timely resolutions.

• Administration and monitoring of servers, storage devices, and systems to ensure optimal performance and reliability.
• Execution of Operations and Maintenance (O&M) tasks while coordinating local office operations effectively.
• Provision of Level 2 Application Support for Mobile Money platforms in Chad, Sierra Leone, and Gabon.
• Delivery of training programs for Level 1 Engineers to enable effective handling of Mobile Money platforms.
• Collaboration with cross-functional teams to address technical issues and ensure seamless system functionality.
• Oversight of Mobile Money platform performance and implementation of enhancements for improved service delivery.

The Professional Master in Networks, IT and Multimedia (Master-RIM) aims to:

• Train high-level executives in the field of information and communication technologies and enterprise IT system architectures.
• to acquire mastery of the different functional levels of communicating Internet and Intranet applications;

The general objective is to train computer scientists in the field of computer networks and maintenance:

• Mastery of the deployment of telecomputing networks; System administration;
• Maintenance of computer systems; Study and implementation of a network; Configuration of network services;
• Implementation of security and backup policies.