Software Test Engineer (level 3 to Principal)
- Demonstrated expertise as a subject matter expert (SME) on UKG Pro HR software, providing expert guidance and support to program managers, developers, and test engineers. The resulting HR modernization project is a configurable solution which was highly requested by partners and clients. The solution simplified a complex hiring process (from 10 pages to 2 pages.)
- Developed and executed comprehensive test plans and validation SQL, ensuring high-quality software performance and minimizing the risk of defects.
- Mentored team members, fostering growth and enhancing team capabilities, resulting in improved productivity and efficiency. The team met and exceeded every KPI.
- Led the CI/CD (continuous integration and continuous delivery) initiative, driving a 87.50% reduction in manual testing efforts and improving overall testing efficiency.
- Managed the software patch process, ensuring timely and accurate deployment of updates and enhancements.
- Acted as a backup for the manager during absences, effectively handling managerial responsibilities and maintaining team productivity.
- Collaborated in an agile development environment, utilizing the Scrum methodology to deliver high-quality software solutions. Projects included automating recruitment data into the HR system, business rule (configuration data) import, automating the HR to WFM (workforce management) process, and modernizing the HR hiring process.
- Maintained clear and concise documentation, facilitating knowledge transfer and ensuring consistency in testing processes and procedures.