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Experienced Human Capital Management Specialist with a strong background in HRIS, particularly with UKG Pro HR Software. Skilled in mentoring, test automation, and developing configurable solutions for HR processes. Adept at working with APIs, SQL, Typescript/Javascript, and the Nightwatch framework. Passionate about continuous learning and fostering inclusive team environments.

Skills & Competencies

  • Database Programming | Software Testing | Test Automation
  • Quality Mindset | Process Oriented
  • System Administration | Software Configuration
  • Agile Methodologies
  • Business / Software Analysis | Software Implementations
  • Versatile | Continuous Learner

Languages & Tools

  • MS SQL Server / SQL Server Management Studio
  • MySQL / MySQL Workbench
  • Nightwatch.js
  • Node.js
  • Javascript / Typescript
  • Visual Studio Code
  • GitHub / Copilot
  • JIRA / SharePoint / Confluence
  • MS Office
  • UKG Pro HCM Software
  • Workday (Basic certification)
  • Postman API testing 
  • JSON / XML file configuration

Work experience

UKG / Ultimate Software Group
20172024

Software Test Engineer (level 3 to Principal)

  • Demonstrated expertise as a subject matter expert (SME) on UKG Pro HR software, providing expert guidance and support to program managers, developers, and test engineers. The resulting HR modernization project is a configurable solution which was highly requested by partners and clients. The solution simplified a complex hiring process (from 10 pages to 2 pages.)
  • Developed and executed comprehensive test plans and validation SQL, ensuring high-quality software performance and minimizing the risk of defects.
  • Mentored team members, fostering growth and enhancing team capabilities, resulting in improved productivity and efficiency. The team met and exceeded every KPI.
  • Led the CI/CD (continuous integration and continuous delivery) initiative, driving a 87.50% reduction in manual testing efforts and improving overall testing efficiency.
  • Managed the software patch process, ensuring timely and accurate deployment of updates and enhancements.
  • Acted as a backup for the manager during absences, effectively handling managerial responsibilities and maintaining team productivity.
  • Collaborated in an agile development environment, utilizing the Scrum methodology to deliver high-quality software solutions. Projects included automating recruitment data into the HR system, business rule (configuration data) import,  automating the HR to WFM (workforce management) process, and modernizing the HR hiring process. 
  • Maintained clear and concise documentation, facilitating knowledge transfer and ensuring consistency in testing processes and procedures.
Ultimate Software Group (USG)
20102017

Technical Consultant - QA SaaS Customs Development

  • Collaborated with developers in an agile development environment, using the Kanban agile method, to ensure the successful development and delivery of custom solutions per client requirements.
  • Worked closely with business analysts to clarify and collaborate on solution requirements, ensuring a thorough understanding of client needs and expectations.
  • Created comprehensive test plans and scenarios, conducting rigorous testing to ensure the quality and functionality of custom solutions.
  • Developed and executed validation SQL scripts, verifying the accuracy and integrity of data within custom solutions.
  • Deployed custom solutions to SaaS client environments, providing hands-on support and guidance during the testing phase to ensure client satisfaction.
  • Proactively addressed client concerns and issues, working closely with them to identify and implement appropriate resolutions, ensuring their custom solutions met their expectations.
  • Mentored new team members on UltiPro system knowledge, UKG standards, and general HCM knowledge, fostering their professional growth and ensuring a high level of expertise within the team.
Ultimate Software Group (USG)
20072010

Technical Consultant - Data Services (Implementations)

  • Collaborated with System Consultants to successfully implement UltiPro Payroll and HCM solutions for new clients, ensuring seamless data migration and enhanced system functionality.
  • Consulted with clients to understand their unique requirements and customized solutions to translate, convert, and enhance their data, resulting in improved data accuracy and efficiency.
  • Led the data conversion process, meticulously transferring and validating client data, and providing analytical feedback to clients for comparison and verification.
  • Collaborated with HCM, benefit, and payroll vendors to design and develop interfaces, enabling seamless data imports and exports between systems and ensuring smooth integration with external platforms.
  • Maintained clear and effective communication with clients, explaining technical concepts in a non-technical manner and ensuring their understanding of the implemented solutions.
  • Ensured consistency and accuracy in all data-related activities, adhering to industry standards and best practices.
  • Consistently met project timelines and deliverables, ensuring client satisfaction and successful implementation of UltiPro Payroll and HCM solutions.
Freedom Communications, Inc.
19982005

Computer Consultant

  • Successfully continued the migration and implementation of existing and acquired entities from legacy accounting, HR and payroll systems to a consolidated solution, ensuring seamless integration and minimal disruption to business operations.
  • Developed and maintained interfaces to accommodate changes in benefit vendor relationships, ensuring accurate and efficient data exchange.
  • Created customized reports in response to company requests, providing valuable insights and supporting data-driven decision making.
  • Designed and implemented SQL objects to optimize database performance and enhance data retrieval and manipulation processes.
  • Developed Visual Basic and Access solutions to address specific business needs, improving efficiency and streamlining workflows.
  • Maintained clear and concise documentation for all projects, facilitating ease of understanding and knowledge transfer.
  • Consistently met project deadlines and deliverables, effectively managing multiple tasks and priorities.
  • Conducted thorough testing and quality assurance to ensure the reliability and functionality of developed solutions.

Education

University of Phoenix
2004 2007

BS - Information Technology