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Work History

Jan 2010Nov 2011

Office Manager

New Dimyat GEN.EST.

  • Using a range of office software, including email, spreadsheets and databases;
  • Managing filing systems;
  • Developing and implementing new administrative systems, such as record management;
  • Recording office expenditure and managing the budget;
  • Organizing the office layout and maintaining supplies of stationery and equipment;
  • Maintaining the condition of the office and arranging for necessary repairs;
  • Organizing and chairing meetings with staff - in lower paid roles this may include typing the agenda and taking minutes, but senior managers usually have an administrative assistant to do this;
  • Overseeing the recruitment of new staff, sometimes including training and induction;
  • Carrying out staff appraisals, managing performance and disciplining staff;
  • Delegating work to staff and managing their workload and output;
  • Promoting staff development and training;
  • Implementing and promoting equality and diversity policy;
  • Writing reports for senior management and delivering presentations;
  • Responding to customer inquiries and complaints;
  • Reviewing and updating health and safety policies and ensuring they are observed;
  • Arranging regular testing for electrical equipment and safety devices;
  • Attending conferences and training;
  • Depending on the organisation, duties of the role may extend to the management of social media.
Dec 2011Dec 2013

Client Relationship Manager

Sodic Properties

  • Convert prospects into customers by show-casing appropriate Sodic properties to the prospects, which match the investment need of the prospects.
  • Use leads generated by Marketing team for the above as well as generate self-leads to convert them into customers, through local activities (procuring relevant databases, doing on-ground activities in corporates, clubs etc.).
  • Take prospects for site visits in residential projects, answering all relevant queries in the process, liaising with the developer or with Yes Property’s Developer Relations team for any clarification required for that
  • Be compliant with operations process
  • Ensure that prospects and customers are satisfied with their interaction with Yes Property at all touch-points
  • Provide after sales services and assist in Home Loans for the customers


Jan 2014Nov 2015

Senior Property Consultant

Asteco Property Management

Senior Property Consultant, Dubai

  • Responsible to manage the portfolio of investors and clients of the biggest residential and commercial projects in the company.
  • Responsible for all investor's inquiries
  • Maintain excellent relationship with investors, brokers and other external partners like bank personnel for mortgage purposes.
  • Interact with customers to provide and process information in response to inquiries, concerns and requests about products and services.
  • Dealing quickly and efficiently with customer inquiries or complaints by phone, post or email, expedite customer orders, and keeping them informed of delays or early fulfillment
  • Sustain customer relationship with the organization(wherever appropriate) in order to retain customers and project a professional image of the company.
  • Occasionally work antisocial hours in order to meet customer's requirements, solve their problems and thus encourage future business.

Nov 2015Present

Relationship Manager

Asteco Property Management

Heading up the sales and strategy of key real estate developments in the Middle East including: 

Reef Residence, Dubai
Dukes Oceana Hotel & Apartments in Palm Jumeirah
City Apartments, Dubai

Asteco is the Middle East's largest integrated full service real estate company and was formed in Dubai in 1985. Undisputed real estate experts, Asteco represents a significant number of the region's top property owners, developers and investors and is also widely recognised for its involvement with many projects that have defined the landscape and physical infrastructure of the UAE.



Jan 2004Oct 2004

Proficient in MS Office

Word, Excel, PowerPoint, Access, Outlook.