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Kathleen Eagan

Innovative, lifelong learner with hard work ethic. Creative and resourceful for handling project management and business analysis in strategic way for solutions.

Work experience

2014-082017-09

Senior Project Analyst

UNION PACIFIC RAILROAD
  • Developed business analysis requirements and user stories for requirements Agile DevOps projects.
  • Implemented standards for the Customer Shipment Master area. 
  • Conducted discovery meetings, documenting current processes, developing processes for a newly formed department.
  • Developed functional specifications to meet requirements for NetControl Shipment Services system and replacing legacy TCS functionality for producing shipment movement records, shipment reporting. 
  • Developed Quality Assurance and Change Management practices for new department. Used SQL on Oracle and Teradata to do data validation and created reports.
  • Performance Metric reporting for EDI Messages and established guidelines for the team.
02/201408/2014

Practice Management Lead

Alegent Creighton CHI
  • Coordinated implementations of Epic Community Connect offering to affiliate practices.
  • Handled support calls in HP Quality Center ALM and Remedy.
  • Built and tested the build to ensure build was consistent to what the clinic needed for workflow. Provided support to clinics with implementing the Epic Ambulatory products.
2013-072014-01

Epic Application Analyst

Nebraska Medical Center
  • Developed builds for system enhancement requests.
  • Worked on ICD10 project for OneChart and Meaningful Use Stage 2 Reporting to CMS for OneChart Ambulatory. 
  • Documenting processes for OneChart Ambulatory. 
  • Clarity Reporting for Ambulatory Certified and metrics reporting for meaningful use.
09/201206/2013

Epic Application Analyst

Alegent Creighton CHI

  • Conducted specialty content sessions with SMEs for build of specialties for Alegent Creighton Clinics for the EpicCare Ambulatory Team.
  • Analyzed and built specialties for implementation at the Alegent Creighton Clinics.
  • Built Epic modules for specialties with Dermatology, Behavioral Health, Gastroenterology, Infectious Disease. Also worked with the Testing and Data Conversion workgroups.  Took part in ICD10 testing, Meaningful Use Testing, Integration testing using ALM product and Remedy.
03/201009/2012

EHR Interface Analyst

Creighton Medical Associates/Creighton University
  • EHR Specialist Certificate from Metro College specializing in implementation of EHR.
  • Developed the first interface with NEHII (HIE for NE) in Nebraska for receiving results documents from Nebraska Health Information Initiative system to Allscripts EHR system for Creighton providers and patients.
  • Meaningful use reporting requests and analysis of requirements for the providers to meet this. Ability to handle multiple tasks/projects with changing priorities and facilitating learning with the support group and the users.  Allscripts Enterprise V11 application build experience – assist clinical analysts with build items and setup as needed. Troubleshoot setup issues and correcting setup issues.  Setup users in EHR, role management.
  • Handled admin management of CQS (Clinical Quality Solution) and MU Reporting tools integrated with EHR. Initial setup of Intuit Patient Portal, testing and admin management for integration with EHR. 
2007-052010-03

HRMS Technical Business Analyst

Creighton University
  • System enhancements development to Oracle HRMS/Payroll Systems. 
  • Developed Surveys with Vovici.  Implemented online tuition remission application process utilizing Vovici tool. 
  • Created surveys for multiple areas: Staffing, Benefits, Purchasing, Admin/Finance, Human Resources.  Setting up surveys and application processes using survey tool(Vovici/Verint/BlueQ). 
  • Built necessary structures in Oracle EBusiness Suite for HRMS . 
  • Built metrics reports for HR Management with SQL and Discover tools.
20062007

Quality Assurance Analyst

ELECTION SYSTEMS AND SOFTWARE
  • Quality assurance testing software products: Power Profile and Mega Profile for election processes
  • Create and maintain Oracle test data sets and environments Creates automated testing scripts and execution of those scripts
2005-052006-08

Quality Assurance Analyst

LeaseTeam Software Inc
  • QA testing for new development and software releases for LeasePlus software packages
  • Perform Software Quality Assurance testing for new development, existing software releases pertaining to LeasePlus software package for Leasing Industry.  
20022004

Quality Assurance Systems Analyst

Kawasaki MFG Inc
  • Implemented Software Quality Assurance practices at Kawasaki.
  • Provided Robot Software job scheduling support as well as programming on call support.   Wrote Crystal Reports for various user requests. 
  • Developed ACOM EZDesigner electronic forms creation to eliminate the need for preprinted forms.  Railcar Packing Lists for Service Parts in production and Electronic Purchase Order Project in process.  This saved Kawasaki at least 25k in the first year of implementing this product. 
2000-032002-12

Programmer Analyst

OMNIUM WORLDWIDE
  • Developed programs for support to Accounting areas Legacy and Core Systems Applications.
  • Troubleshoots application software problems and provides solutions to customers to enhance productivity and efficiency through process automation in the Accounting department. 
  • Support for EDI processes from Verizon and First National Bank.  Extensively used SQL in a highly normalized database environment. 
1998-022000-03

Technical Consultant

InaCom Corporation
  • Worked with the Analysis, Renovation and Testing Groups on Year 2000 project. Duties included:
  • Renovated programs over 20,000+ programs for year 2000 compliance.
  • Met with Users and set up test scripts to simulate a production setting utilizing various testing tools such as IBM WITT(PC Testing Tool) for interactive jobs and custom testplans for unique processes. 
  • Developed, debugged RPG III & IV/ILE programs to verify proper program function and test results. 
19971998

Technical Consultant

MHA SOFTWARE CONSULTING
  • Developed RPG programs and queries to fulfill various requests from financial personnel regarding reports and files. 
  • Support for Lawson applications. Assisted in converting master files Lawson GL, AP and Payroll files for new system. 
19911996

Operations Specialist

BLUE CROSS BLUE SHIELD
  • Prior to Operations Specialist position, I worked as a CAPS System Benefits Auditor for 3 years. 
  • Trained in medical billing codes and claims formats for claims adjudication. 
  • Monitored and trained operators on AS400 systems to ensure continuous system availability for servicing Propar Pharmacy Services(RXClaim systems) utilizing various software utilities such as Mimix Software, System Service Tools and ensured that the backup system was in sync with production system.