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Summary

Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance organizational structure. Operates well in both individual and team capacities, leveraging determined work ethic to quickly adapt to different processes and drive organizational objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.

Work experience

2022-02Present
Helping Hands Orillia, Ontario

Finance & Systems Integration Manager

As a dedicated finance professional at Helping Hands Orillia since early 2022, I demonstrated my expertise by initially serving as a finance clerk before quickly advancing to the role of finance manager. In this capacity, I successfully streamlined operations by reducing our department from 3 full-time employees to 2, while spearheading the transition from paper-based processes to a digitized system. Through the implementation of cloud-based invoicing systems and a donor management platform, I optimized efficiency, auditability, and donor relations within the organization. My contributions resulted in improved financial controls, reduced manual tasks, and increased overall organizational effectiveness. 

Demonstrated expertise in project management and process improvement within the finance department resulted in a promotion to Finance & Systems Integration Manager. Successfully led various ad hoc projects, such as outsourcing billing processes and digitizing task lists that enhanced operational efficiency across multiple departments. Spearheaded the implementation of a new patient portal and a Learning Management System for staff and caregivers, leading to improved client communication and streamlined training initiatives within the organization. 

2021-042021-09
eCapital Freight Factoring Corp, Orillia, Ontario

Collections Analyst

As a collector, I conducted in-depth analyses of customer accounts, payment trends, and credit history to make informed decisions on delinquent accounts. I demonstrated strong communication skills in resolving disputes with clients and ensuring accuracy in collections records. Additionally, my proficiency in investigating cases of fraudulent activity through data analysis underscored my commitment to maintaining the integrity of financial operations. 

20182020
Barrie, Ontario

Network Management Associate

Over the course of three summers, I served as a Network Management Associate within a cohesive team, spearheading the development of meticulous documentation on network configurations and processes essential for bringing gigabyte-fiber connectivity to remote areas. My role involved compiling and analyzing extensive data sets using specialized software, consistently delivering results within tight timelines. Through task prioritization and efficient teamwork, I successfully navigated assignments, showcasing a strong ability to work independently and collaboratively. 

Education

2022-04
Seneca College

Graduate Certificate

Fraud Examination & Forensic Accounting

2021-04
Lakehead University, Orillia

Honours Bachelor of Commerce

Major in Business Administration

Received entrance scholarship based on enrolling with a 95%+ average

CERTIFICATIONS

  • Lean Green Belt Program In Progress (Present)
  • Board Governance Training (2024)
  • Canadian Mental Health First Aid Training (2023)
  • Yellow Belt LEAN Six Sigma Training (2023)
  • Emotional Intelligence Training (2023)
  • Fostering Well-Being Through Leadership - CMHA (2023)
  • Alayacare University Live (2023)