Helping Hands Orillia, Ontario
Finance & Systems Integration Manager
As a dedicated finance professional at Helping Hands Orillia since early 2022, I demonstrated my expertise by initially serving as a finance clerk before quickly advancing to the role of finance manager. In this capacity, I successfully streamlined operations by reducing our department from 3 full-time employees to 2, while spearheading the transition from paper-based processes to a digitized system. Through the implementation of cloud-based invoicing systems and a donor management platform, I optimized efficiency, auditability, and donor relations within the organization. My contributions resulted in improved financial controls, reduced manual tasks, and increased overall organizational effectiveness.
Demonstrated expertise in project management and process improvement within the finance department resulted in a promotion to Finance & Systems Integration Manager. Successfully led various ad hoc projects, such as outsourcing billing processes and digitizing task lists that enhanced operational efficiency across multiple departments. Spearheaded the implementation of a new patient portal and a Learning Management System for staff and caregivers, leading to improved client communication and streamlined training initiatives within the organization.