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Work experience


Customer Service Representative ( Part time)

Warehouse Napier

Provide outstanding customer service by helping customers understand their needs, 

serving customer

Manage, verify, balance cash drawer; prepare and make daily deposits

shift report, day report

MARCH 2014Dec 2015

Customer Service Representative

Z gas station, Te Aroha, New Zealand

Job description

Serving customers, Training new staffs, stock tacking,  stock re filling, prepare grade sales & Fuel Reconciliation Report, Enter data of deliveries, book keeping of records, Shift end and day end reports, telephone answering.

Jan 2012Jun 2014

Sales Representative

Nandilath G Mart Home Appliance Dealers

 Job description

Understand the taste and preference of the customers and their budget, Friendly approach to customers and potential customers, Listening to their needs and helping communicate options for them, Let the customer aware about a products different features and answer any questions they might have, Bounce back the customers

Nov 2011Nov 2012

Front Desk Staff

Maple Glen Motel - London

Job description

make and modifying reservations and perform concierge duties such as answer questions regarding the area, events or attractions, prepare daily reports, resolve guest issues and to respond to emergencies that may arise. Also have housekeeping experience such as to take fresh linens to rooms, make rooms tidy, clean the areas if necessary, answering telephone calls, maintaining health, proper  hygiene and safety measures all the time.

Mar 2009Sep 2011

Front Office Assistant

Beach & Lake Ayurvedic Resort

Job description

greeting of clients and visitors to the highest standard, Answering Phone Serving food & drinks to the guests, Implement safe working practices all the time to ensure safety of building & visitors , Strong detail analysis of service delivery,  Identify continuous improvements of areas if necessary,  Keep strong communication & Line reporting procedures , Handling complaints,  Assist to make budgetary Information to the Owner ,Account keeping & client Managing ,  Manage Online marketing & target sales during seasonal  periods.



Post Graduation Diploma in Business Mgmt (Level 8)

Waiariki Institute of Technology (New Zealand)

MBA- Master of Business Administrations

University of Sunderland (United Kingdom)

  (specialized in marketing)


Bachelor Of Commerce

University of Kerala

(including financial accounting, taxation, marketing, statistics, entrepreneurship development, business mgmt & communication