SVP, IT Operations
•Directed all aspects of IT budgeting, cost forecasting, and strategic financial planning; managed annual IT budget exceeding $25M
•Managed contracts, vendors, and procurement, negotiating favorable terms for infrastructure, cloud, and SaaS providers.
•Partner closely with Business leaders, Engineering, and DevOps teams on a global digital transformation initiative, contributing to the architecture, security, budgeting, licensing, and administration of a centralized data warehouse; co-led the launch of a dynamic asset and fund performance dashboard used in Asset and Portfolio Management..
•Conduct annual cybersecurity training globally; developed and delivered specialized sessions for Asset Management, Property Management, Treasury, and board-level stakeholders.
•Lead quarterly Cybersecurity Committee meetings, aligning technology strategy with risk appetite and regulatory expectations.
•IT representative for all annual operational due diligence meetings with institutional clients, covering cybersecurity posture, BCP, and core IT operations.
•Created and executed business continuity tabletop exercises globally, improving response readiness across key business units.
•Designed and implemented a PropSec (Property Security) program to strengthen cybersecurity posture across real estate assets—initiatives include public IP monitoring for vulnerabilities, OT/IT security standards embedded into third- and fourth-party vendor contracts, deployment of building-level cloud security tooling, and tailored incident response plans for properties.
•Conduct annual vendor risk and privacy assessments for existing and new vendors, ensuring compliance with internal standards and third-party frameworks.
•Manage global helpdesk operations and attend all Change Advisory Board (CAB) meetings to oversee IT change control and minimize operational risk.