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Summary

Goal-driven and highly organized Product Manager with extensive experience and passion for engineering, partnerships, security, and cloud computing. Proven record in launching products with commercial success and customer satisfaction. Known as a highly impactful leader who solves problems with exceptional technical and data-analysis skills and effectively serves as a liaison between customers and engineers. Background in both start-up and large corporate environments. Bi-lingual in English and Chinese (Mandarin).

  • Internet Security
  • Regulation & Policy
  • Global Market
  • Enterprise Solutions
  • Go-to-market strategy
  • Product Development
  • Agile Methodology
  • Entrepreneur
  • Leadership
  • Communication
  • Prioritization
  • Storytelling

Work experience

Akamai, San Francisco, US

20182021

Senior Product Manager, Global Market

Was recruited into this role to establish China platform for new products release, to strengthen partnerships, to develop business opportunities, and to expand company's global presence. Managed product line with $60M in revenue.

  • Increased China platform by 100%. Improved China feature parity by 60%.
  • Launched self-service portal, which dramatically shortened the average customers onboarding time by 500%.
  • Substantially reduced compliance risk, by fully integrating Akamai platform with China partner and local authority system.
  • Redesigned China billing system to be geo based, boosting revenue and customer usage by 20%.
  • Significantly strengthened the presence of Akamai in the local market, by aligning company's global delivery strategy with local regulations, such as Data privacy Law in China, GDPR in Europe, and PDPA in India
  • Recruited and expanded core product team from 2 to 14, significantly improving team confidence.
  • Reduced customer escalations by 50% and reduced customer churn rate by 5%.

Cloudflare, San Francisco, US

20162018

Senior Product Manager, China Market

Brought on to grow Cloudflare's the China market, to manage partnerships, and to create a stable platform for company to grow its business in and out of China. China market served as an important piece for Cloudflare's IPO success in 2019.

  • Grew China business by 200%.
  • Opened Cloudflare's first office in Beijing, China, hired and trained a team of 11.
  • Renewed Baidu partnership. Integrated solution that helped Baidu YunJiaSu to serve more than 500,000 internet domains.
  • Launched China DNS product, achieving more than 5x performance improvement.
  • Delivered smart routing and mobile performance SDK to China network that reduced network latency by more than 50%.
  • Established partnerships with multiple Chinese ICP vendors, significantly boosting customer confidence entering China.

Fluke Networks, Santa Clara, US

20092015

Engineer Director

Led cross-functions team of 30+ members across multiple time zones and locations. Product Owner of multiple commercial products with more than 3000 enterprise customers.

  • Built China development center in Beijing. Hired and mentored 20+ software developers, QA engineers, and product manager. (1 patent).
  • Established partnership with Cisco and Samsung, by integrating security engine solution into partners hardware.
  • Achieved 200% revenue growth in the first three year, by launching Wi-Fi product portfolio into Asian markets.

AirMagnet Inc, Mountain View, US

20032009

Engineer Manager

Led Wireless Core Group, developed AirMagnet Mobile Suite                                    

  • Managed overseas outsourcing engineering team of 12. Developed and released Vo-Fi Analyzer (2 patents), Led Wi-Fi survey projects integration with FBI and
  • Invented 90+ new threat signatures for security analyzer database (2 patents). Designed and released AirMagnet Wi-Fi survey, company’s most commercial successful product.

Education

University of Oxford

2015-082016-08

M.B.A

University of Oxford M.B.A Full-Time

Auburn University

20002002

M.S Computer Engineering

Auburn University M.S Computer Engineering
Auburn, US

University of Science and Technology of China

19952000

B.S

University of Science and Technology of China B.S Computer Science
Hefei, China (Special Gifted Class of Youth)

Skills

Machine Learning: Boosting
Protocols and Standards: ICP
Operations, Monitoring and Software Management: CCNA
Brand Management: Product Development
Brand Management: Product Manager

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Languages

English
Chinese (Simplified)

Certifications

  • CWNE #70 (Certified Wireless Network Expert), CWSP, CWNA, CCNA
  • PMP # (Project Management Professionals)
  • CWNE
  • CWNA
  • CCNA
  • PMP