Managed consistent and thorough communication between all levels of stakeholders (i.e. C-level, management, line employees, contractors, vendors) across global Freeman divisions
Launched four (4) SaaS implementations leading project areas including Initiation, Planning, Execution, Monitoring and Controlling maintaining accurate data, team management and development/training (i.e. Salesforce, Workfront, Coupa, Box etc.)
Resolved challenges as escalation point for VP Client Services
Established and managed corporate account Partner relationships and development including LumApps, Workplace from Facebook etc.
Aligned Partner value propositions by communicating Intactic’s digital workplace strategy and methodologies to uncover digital workplace challenges and opportunities
Played unbiased role connecting clients with technology partners to integrate and adopt digital frameworks resulting in elevated employee experience
Designed and lead contingent resource talent management program cutting hiring/onboarding time by 50% for interviews, W-2 hiring and talent management of 500+ freelance design and event marketing professionals
Managed and coached marketing and creative production professionals through 10+ Tier 1 global sales and marketing conference enterprise operations processes
Guided operational process development with regard to the sourcing, training, management and execution associated with all aspects of live events including resource management and onboarding communication
Resolved challenges as escalation point for VP Operations
Grew Orange's nationwide affiliate program 400% to over 100 affiliates serving corporate accounts in most U.S. major conference cities
Defined corporate photography, experiential and video services while growing business and maintaining strong brand presence with active sponsorship and networking participation in 15-25 industry events annually
Directed internal sales and customer service training and management of existing corporate accounts, marketing projects and general business development
Managed operational/production workflow (Salesforce.com-based) for hundreds of small to large-scale photography and video projects for clients nationwide
Trained all new salespeople and wrote LMS curriculum and searchable database for both internal and external sales FAQs