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Khaled Hasan Al Mansoori

Manager Price and Demand

    Work History

    Price and Demand Manager

    Etihad Airways
    2018
    • Pricing of group booking requests utilizing a range of RM data to perform an economic evaluation of requests for group space on EY flights
    • Generate incremental revenue by directing group traffic away from peak flights to off peak flights
    • Optimized network revenue by ensuring group space is confirmed only if the fare level is high enough  to displace revenue that would have been achieved through individual sales
    • Generate daily reports that measures the group performance 

    ISO Auditor

    Al Taif Technical Services
    Feb 2015Jul 2015
    • Conduct scheduled and random (unscheduled) internal audits on facilities, workshops and administrative areas to ensure compliance with company directives and processes.
    • Document audit finding and prepare recommended corrective actions where required to correct non-conformance to the company quality management system.

    Senior Administrater

    Al Taif Technical Services
    Dec 2012Feb 2015
    • Assist the Manager with all administrative matters.
    • Assist in the planning,organizing, and assignment of tasks to office staff. 
    • Perform a variety of duties to include: preparing and composing correspondence; answering telephone enquirers; scheduling appointments; processing incoming and outgoing mail; compiling and preparing reports.
    • Managing Quality Control inspectors , a total of 32 Inspector,

    Customer service representative

    Dubai Islamic Bank
    Jul 2011Jun 2012
    • Attracts potential customers by answering product and service questions.
    • Opens customer accounts.
    • Maintains customer records by updating account information.
    • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem.

    Education

    Bachelor of Business Administrator in Finance & A minor in management.

    Abu Dhabi University
    2015

    High School Degree

    Emirates Private School
    20072008

    British syllabus

    The Cambridge High School
    19962007

    Skills

    Self Leadership Skills
    • Self Motivation
    • Self Awareness
    Computer Skills
    • Proficient with Microsoft Word, Excel, and Power Point.
    • Confident in my ability to learn any new program quickly.
    General Skills and Knowledge
    • General Business Knowledge 
    • Communication Skills
    • Time Management.
    • Team Management 
    • Presentation Skills

    Group Leadership Skills
    • Awareness of others
    • Inspiring and Motivating others
    Language Skills
    • Fluent in Arabic and Great in English.

    Certificates

    • Six Sigma and other internal certificates from Dubai Islamic Bank and Al Taif.

    • Service Quality Institute

    • TOEFL-ITP-517

    • TOEFL-IBT-77 out of 120

    Personal Info

     

    Nationality: Emirati

    DOB: 31/05/1989

    Gender: Male

    Martial Status: Married 

    Career Objective

    To solve problems in a creative and effective manner in a challenging position.

    References

    Mr. Randy Coffman                                                         Ms. Sabeeha Al Falasi                            Jayesh       

      Senior Manager                                                               Assurance Manager                              Network Manager     

    050-4549334                                                                       056-6166013                                              02-5115828               

    coffmanr@Altaif.ae                                                          Alfalasis@AlTaif.ae                                jmalwankar@etihad.ae