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Kimberley J. Doerner

Executive Director of Human Services


Results-oriented professional with excellent analytical skills. Broad experience in all areas of HR, including policy development, performance and conflict management, and benefits administration. Versatile leader professional with 30+ years in airline industry including 17 years in management and leadership positions as well as 10+ years of accounting experience. Highly skilled in recognizing and managing organizational weaknesses, strengths, threats, and opportunities. Exceptional interpersonal and communication skills coupled with unique ability to identify and understand personal values of superiors, subordinates, peers, and others, contributing to the ability to develop win-win situations. Creative problem-solver with demonstrated analytical skills that enable astute solutions to complex problems in high-pressure environments.

Core Accomplishments

  • Increased resources, communication, and guidance to station managers concerning employee issues
  • Researched, selected, and directed transition of new HRIS/Payroll and recruiting systems
  • Advocated and directed the execution of web-based employee self-service program
  • Developed and implemented company management policy and procedure manual
  • Championed the transition of Human Resource files to a digital document management system reducing costs and environmental impact as well as providing real time access to files of multiple locations
  • Directed the development of an electronic on-boarding procedure for new employees creating a more seamless process and reducing redundancy
  • Established an internal investigation process ensuring all employee complaints are processed in a timely manner and properly documented

Work experience

Executive Director of Human Services

GAT Airline Ground Support
Aug 2006Present

Direct an effective compliance program to include compliance standards and procedures, oversight responsibilities, and employee training that meets the needs and mission of the organization * Oversee the administration of compensation, benefits and performance management systems Counsel directors and managers on organizational policy matters and recommend needed changes * Analyze and modify compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements * Coordinate work activities of subordinates and staff relating to employment, compensation, and employee relations * Provide direction to managers regarding staffing issues, disputes, terminating employees and administering disciplinary procedures * Direct all processes and procedures of recruitment, interviews and selection of applicants * Representative for organization at personnel-related hearings and investigations * Serve as a link between the CEO, CFO, company President and managers by handling questions, interpreting and administering labor laws and helping resolve work-related problems

Project Accounting Manager

The Shaw Group
Feb 2007Sep 2007

Achieved accounting operational objectives by contributing accounting information and recommendations to strategic plans and reviews * Met accounting financial objectives by forecasting requirements * Assisted in preparations of monthly budgets * Analyzed variances and initiated corrective actions * Confirmed regional operations financial status by monitoring revenue and expenses * Coordinated the collection, consolidation, and evaluation of financial data and prepared special reports for monthly reviews * Provided guidance to regional operations regarding invoicing and billing issues

Accountant II

Baton Rouge Airport
Sep 2005Sep 2006

Prepared fiscal analysis, statements and reports as well as reconcile expenditures * Prepared reports and statistical data concerning various budget related matters, such as taxation, revenue, cost and expenditures * Maintained database for all issued grants; tracked outstanding invoices; prepared payment vouchers and reconciled payments * Reported progress of major activities through periodic conferences and meetings * Audited Airport tenant's financial records * Reviewed federal, state and professional organization rules, regulations, and guidelines ensuring compliance * Requested reimbursements for Grant expenditures from federal, state, and local agencies * Reviewed and reconciled the airport consultant's grant reports* Reconciled PFC revenue and grant expenditures.

Station Manager

Delta Air Lines
May 1983Sep 2005

Lead a diverse 55-member team to assure compliance with all safety, security, environmental, and other relevant regulatory guidelines to manage services for 15, 000 passengers monthly * Ensured and documented compliance with applicable FAA, OSHA, FDA, EPA, state, and corporate regulations * Planned, scheduled, and assigned tasks to optimize resource utilization; managed performance; promoted EEO and employee participation * Communicated, coordinated and managed Airport Customer Service performance, behavioral standards, and expectations * Developed, analyzed, and reviewed activity reports to contribute to strategy development * Successfully reduced station's salaries and related costs by 2% year-over-year by efficiently managing staffing hours * Built trust and strong rapport to establish and manage effective working relationships among internal/external customers * Elected by Regional Director as the South Central Region finance liaison assisting the Finance Director with the region's budget and providing quarterly updates..


Bachelor of Science

University of Phoenix



University of Phoenix

Business Administration

Professional Affiliations

American Institute of Certified Accountants (AICPA) - 2003 to present

Society of Human Resource Management (SHRM) - 2004 to present