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KRESIMIR BABIC

Independent IT Auditor

Summary

A highly accomplished, dedicated and disciplined IT professional seeking to contribute to and grow with a dynamic progressive and innovative organization. Recognized as a team player and a performer, consistently completing assignments on time. A troubleshooter able to efficiently resolve issues, meet and achieve challenging goals and objectives. Result oriented individual with an exemplary track record of success in IT auditing, team leadership, system engineering, O&M and customer relations. 

Twenty+ years of experience in the IT Core Banking and Telecommunications sector - (helping Telecom Operators to gain their goals). Widespread on-the-job experience as IT Auditor, Lead System Engineer & Service Project Leader working closely with Research & Development on deploying and testing new specific projects for variety of customers.

Some of countries where I have extended my professional experience are:

China, USA, UK, Finland, Ireland, Sweden, Austria.

Work experience

2017PRESENT

Independent Internal IT Auditor

ERSTE Bank

Erste Bank  Skilled in conducting independent audits of core IT infrastructure and cloud-based services, with a focus on implementing best practice recommendations based on relevant security, regulatory requirements and industry standards such as COBIT, ITIL, SANS, NIST and CIS Benchmarks. Conducting follow-up on findings from external PCI DSS audits. Experienced in verifying the effectiveness of implemented controls into daily work processes to ensure optimal performance and maturity of IT infrastructure. Some of performed IT audits :

SWIFT Customer Security Control Framework (CSCF) assessment
BCM - Business Continuity Management
Endpoint Security and Data Leakage Protection (DLP)
Group-wide audit of Payment Services Directive 2 (PSD 2) infrastructure
IT aspects of Card Business and ATM management

Disaster recovery (Coverage and process)
Implementation of "Group Secure Cloud Sourcing procedure"
Linux/AIX/Windows Operating Systems Management
Cyber Security Assessment Erste
Data Storage System Management
Oracle Database Management
MS SQL Database & MS SQL Server Management 
Active Directory Management
Configuration Management
Infrastructure Change Management
IAM - Identity and Access Management
Outsourcing Management
Data Privacy Management 
License Management 
Card Business Management

IT Audit of Erste subsidiaries Core systems:
Erste Card Club d.o.o. (Diners Card Club)
Erste & Steiermärkische S-Leasing d.o.o.
Erste Factoring d.o.o.
Erste d.o.o. (Erste Pension Fund)

Related activities:
Qualys vulnerability management & nmap scanning of networks/servers.
Splunk logging, EasyVista incident and CMDB management checkups.
Bwise Audit tool support for Erste Audit Sector with Austrian GRC Team.
MS Teams - conducting B-1 executives education for Bwise on-boarding.

20132017

Architect System Engineer

ERSTE Group IT (EGIT)
  • Head Architect for AIX to Linux migration at Erste Group IT (EGIT), Zagreb, Croatia, partially working for EBS Erste Bank Serbia, EBM Erste Bank Montenegro, Erste Bank Bosnia & Herzegovina and Diners Card Club Croatia.
  • Responsible for 300+ Linux & Unix (virtual & physical) servers mostly running CentOS & Oracle Linux + AIX. Those environments among others include: Core Banking systems, Data Warehouse, CRM for Retail & Corporate, Photopay, eWallet, mToken services, hosted WEB servers.
  • Installation, configuration, system administration and maintenance of Red Hat Enterprise Linux, CentOS, Oracle Linux, Ubuntu on virtualized and physical servers.
  • Configure, install, maintain and upgrade of HPE physical servers HP ProLiant Blade 460C and 660C Installation, configuration of resources (SAN FC, Network adapters) within chassis.
  • Testing performance of Oracle Linux servers, between Bare Metal Blade 460C server and Blade 460C server virtualized with ESXI hypervisor and VMware virtual center.
  • Installation, configuration, system administration and maintenance of AIX LPARs, VIOS, NIM and physical servers IBM POWER series (E980, P 770, P 570, etc.), HMC (hardware management console).
  • CLUSTERING: Operation and maintenance of Veritas Cluster, Red Hat Cluster and IBM PowerHA (HACMP).
  • STORAGE configuration, administration, operation and maintenance:

      Dell EMC: ExtremIO, VMAX, VNX7600, VNX5600, VNX5300, VNX5200,          VNX5100, RecoverPoint, DataDomain 860, Centera, CX4.

      HPE: 3PAR StoreServ 7450c & 8400 All-Flash Array, StoreOnce 5500.

      IBM: DS8800, IBM SVC (IBM DS4800, IBM V7000, IBM DS5100),

      Synology: RS3614RPXS,

      Oracle:  StorageTek SL150 Tape Library

  • SAN FC SWITCHES: EMC FC DS5000, DS5300, HP Brocade, HP StorageWorks integration, configuration, and administration.
  • VIRTUALIZATION: VMware ESXI, vCenter, vSphere, vMotion, FOM (FailOver Manager), VDR (VMware Data Recovery) installation, configuration, and maintenance, VMware Fusion & Workstation usage, Hyper-V and KVM  installation and administration of virtual servers.
  • DATABASES: Oracle Database basics, MySQL, Mongo
  • NETWORKING: TCP/IP Networking, Cisco L3 switches, iperf throughput measuring tool. Integration of Linux/Aix servers with core network switches to support 10Gigabit ethernet for Oracle RMAN backups. Integrating BONDING and VLAN tagging.
  • MONITORING/LOGGING SOLUTIONS: nmap, Zabbix, Nagios, IBM HMC, LPAR2RRD, NMON, Oracle BlackBox, Splunk, Graylog.
  • Implementation of local mirrored CentOS repository for Erste Bank internal servers.
20072013

Service Project Leader

Nokia Siemens Networks

Service Project Leader (SPM) for Messaging, Browsing, VAS for Telecom operators A1 Croatia & Eronet Bosnia & Herzegovina, in "Nokia Siemens Networks" Zagreb, Croatia, partially working for Slovenian Telecom operators: Simobil, T2 and Tusmobile. Messaging SPM for T-Mobile Croatia and Eronet Bosnia & Herzegovina, in "Nokia Siemens Networks" Zagreb, Croatia.

  • VaaS (VAS as a Service) 1.0 VAS Virtualization VaaS 1.1 High capacity (HP-cluster, EMC) Complete installation, configuration, administration, O&M.
  • Pre-sales support, presenting project solutions to customers.
  • LINUX: RED HAT Enterprise Linux, CentOS,  Oracle Linux, Ubuntu
  • UNIX: Solaris, HP UNIX, Digital UNIX, SCO UnixWare, Mac OS (Darwin)
  • HW: SUN servers, HP Blade servers, HP DL series servers,
  • STORAGEs: EMC VNX 5100, CX4 Operation & Maintenance
  • VIRTUALIZATION: VMware ESXI, vCenter, vSphere installation, configuration, and maintenance, VMware Fusion & Workstation usage, KVM  installation and administration of virtual resources.
  • DATABASES: Oracle Database basics, Claris File Maker
  • CLUSTERING: Operation and maintenance of Veritas Cluster, Red Hat Cluster and SUN clusters.
  • NETWORKING: TCP/IP Networking, Cisco L3 switches, F5 Big-IP Load Balancers O&M + monitoring performance tuning.
  • MONITORING/LOGGING SOLUTIONS: HP Open View, NMON, Oracle BlackBox, Graylog.
  • Remedy BMC tool for problem & incident management.
20002007

Team Leader (System Engineer)

SIEMENS

Siemens Team Leader of the Messaging group inside "Siemens", Information and Communication Services Department, Zagreb, Croatia, providing Linux & Unix based messaging systems (among others SMSC, MMSC, VMS, Email2SMS) for Telecom Operators: T-Mobile, A1 (Vipnet) and Eronet.  

System administration, configuration, operation and maintenance of following Linux / Unix systems: 

  • SMSC - Short Message Service Center Logica Telepath & Nokia SMSC
  • MMSC - Multimedia Messaging Service Center - Nokia
  • Critical Path: SMS Access Server (Nplex) Email to SMS & SMS to email
  • VMS - Voice Mail System - Streamwide
  • Tertio / Evolving Provisioning systems

Covering following technologies:

  • LINUX: RED HAT Enterprise Linux, CentOS, Fedora, Ubuntu
  • UNIX: Solaris, HP UNIX, Digital UNIX, SCO UnixWare, Mac OS (Darwin)
  • STORAGEs: EMC CX4, Nokia proprietary storages. 
  • DATABASES: Oracle Database basics, MySQL
  • CLUSTERING: Veritas Cluster, Red Hat Cluster, SUN cluster
  • NETWORKING: TCP/IP Networking, F5 Big-IP Load Balancers 

    O&M (health monitors, log management, performance tuning)

  • MONITORING/LOGGING SOLUTIONS: HP Open View, NMON tool scheduled on daily basis with crontab to create excel reports with performance outputs.
  • Remedy BMC tool for problem & incident management.

Education

19921997

Master’s degree

University of Zagreb

Faculty of Transport and Traffic (Telecommunications)
Engineering, (5 years)

"Local Area Networks and TCP/IP" (Diploma Work), "University of Zagreb", Croatia.

19881992

High school diploma

Technical School for Electronics, Ruder Boskovic, Zagreb, Croatia.

Graduated with excellent results

20052007

MANAGEMENT-CURRICULUM Z3

Siemens "Program for developing human resources - Z3"

MANAGEMENT-CURRICULUM Z3: Presentation skills training, Communication skills training, Time Management training, Project Management training

Trainings & Certification

Company's and external training centers
  • ITIL® 4 Foundation Certificate in IT Service Management Issued 2019
  • IP Solutions NCSA Certificate (NSN Certified Solution Associate)
  • UNIX/LINUX Advanced Admin trainings RedHat, Solaris & HP-UX
  • Oracle DBA Database Administrator 1 & 2
  • Logica / Aldiscon / Acision trainings & certificates: (Telepath SMSC (SMS Center), Telecast Cell Broadcast)
  • Critical Path trainings & certificates: SMS Access Server (Nplex) Email to SMS & SMS to email
  • Tertio / Evolving Provisioning system trainings,
  • SS7 Networks Tieto Enator signaling 4 Linux
  • Nokia Siemens Networks trainings :MMSC v.5.0 Multimedia Messaging Service Center  / NPS v.6.0 Nokia Profile Server / AGW v.5.0 Application Gateway
  • VaaS (VAS as a Service) 1.0 VAS Virtualization VaaS 1.1 High capacity (HP-cluster, EMC)
  • VMware: ESXI v4.1 & v5.0, vCenter, vSphere, vMotion, FOM (FailOver Manager), VDR (VMware Data Recovery)
  • LTE NCSA Certificate (NSN Certified Solution Associate) Radio Access / Evolved Packet Core
  • IP Backbone/IP Network Security
  • ISACA Croatian Chapter 2023 Jan. ICT regulation in the financial sector DORA - Digital Operational Resilience Act

Skills

10
Managing skills

Highly motivated & organized.

Strong time management skills. Deliver projects on time. Employee supervision and project/operations management.

9
Team Leading

Proactive and efficient Team leading, with goal to bring out their best as part of their own motivation.

10
Social skills and competences

Experience of working in
a multicultural environment. Handle multiple tasks with ease.

10
Building Beneficial Relationships

Coordination and escalation between customers and 3rd party companies.

9
Training & Development

Skill & Career Development.

Willing to learn new skills.  Coaching and Mentoring.

9
Process Control/Improvement

Quality of Service. Efficiently documenting changes.

Capacity Management.

ADDITIONAL Skills

9
English language

Proficient user (C1) Fluent in written and spoken English

10
Driving licenses

Driving license B,C category, Boat License

9
Hackintosh Project

Creating Hackintosh computers