Krista Chamberlain

• Provided executive-level administrative support to the leadership team by managing executive schedules, coordinating meetings and travel arrangements, and overseeing daily office operations to protect focus time and reduce executives mental load. 
• Onboarded over 150 new properties annually, integrating them into operational workflows while maintaining strong relationships with owners and tenants.
• Developed and documented office policies and procedures to create consistency and improve clarity across the organization.
• Prepared invoices, processed accounts payable and maintained company financial records. 
• Managed special projects from start to finish, ensuring on-time completion and alignment with organizational goals.
• Improved team efficiency and client satisfaction by reducing email response time by 30% through a new categorization system implemented across 7 company inboxes.
• Supported personal matters for the executive, representing approximately 10% of overall support responsibilities.

• Provided executive-level administrative support to the Speaker of the House and senior personnel, managing over 100 weekly inquiries and resolving conflicts to keep operations running smoothly and prioritize urgent needs.
• Redesigned and implemented the Travel Policy for House Legislators and Staff, improving clarity and compliance and reducing reimbursement processing time from 3–4 weeks to just 1–2 days.
• Coordinated complex travel logistics and expense reimbursements for senior officials, overseeing over 50 trips annually and maintaining a 98% on-time attendance rate for key legislative meetings.
• Prepared and managed confidential documents, spreadsheets, and presentations to support accurate decision-making and streamline legislative discussions and reporting.
• Organized over 20 State House events and diplomatic meetings annually, ensuring smooth operations through detailed preparation and consistently earning strong satisfaction ratings from attendees.
• Initiated and lead a research project documenting past House Speakers and created a database and display showcasing the final project.

• Managed over $3M in real estate transactions annually, maintaining strong client relationships and ensuring 100% compliance with industry regulations to support a reliable record of successful closings.
• Coordinated complex contract execution, facilitating smooth progression of transactions across multiple stages and requirements.
• Identified and resolved potential conflicts proactively, minimizing disruptions and supporting efficient transaction outcomes.
• Delivered tailored guidance and exceptional customer service, enhancing client experiences and generating consistent positive feedback.

• Managed household operations, budgeting, scheduling, and logistics to ensure efficient day-to-day coordination.
• Coordinated family calendars, travel, and appointments, maintaining organization across multiple competing priorities.
• Built and maintained strong relationships with fellow parents, fostering a dependable network of support.
• Oversaw major projects, including home renovations, 3 cross country relocations, and 3 new home construction purchases.
• Volunteered in elementary schools, supporting teachers and administrators with a variety of administrative and educational tasks.

Achieved GRI Certification