Krista Chamberlain

• Provided executive-level administrative support to the leadership team, managing executive schedules, coordinating meetings and travel arrangement's, and overseeing daily office operations.
• Onboarded over 150 new properties annually, integrating them into operational workflows while maintaining strong relationships with owners and tenants.
• Developed and documented office policies and procedures to create consistency and improve clarity across the organization.
• Managed special projects from start to finish, ensuring they were completed on time and met organizational goals.
• Improved team efficiency and client satisfaction by reducing email response time by 30% through a new categorization system implemented across 7 company inboxes.
• Managed personal matters for executive, representing approximately 10% of overall support responsibilities.

• Provided executive-level administrative support to the Speaker of the House and senior personnel, managing over 100 weekly inquiries and resolving conflicts to keep operations running smoothly and prioritize urgent needs.
• Redesigned and implemented the Travel Policy for House Legislators and Staff, improving clarity and compliance and reducing reimbursement processing time from 3–4 weeks to just 1–2 days.
• Coordinated complex travel logistics and expense reimbursements for senior officials, overseeing over 50 trips annually and maintaining a 98% on-time attendance rate for key legislative meetings.
• Prepared and managed confidential documents, spreadsheets, and presentations to support accurate decision-making and streamline legislative discussions and reporting.
• Organized over 20 State House events and diplomatic meetings annually, ensuring smooth operations through detailed preparation and consistently earning strong satisfaction ratings from attendees.
• Initiated and lead a research project documenting past House Speakers and created a database and display showcasing the final project.

• Managed over $3M in real estate transactions annually, building strong client relationships and ensuring 100% compliance with industry regulations, resulting in a strong, reliable track record of successful transactions.
• Coordinated complex contract execution, identified and resolved potential conflicts, and ensured seamless communication with stakeholders.
• Enhanced client experiences by delivering tailored guidance and exceptional customer service, resulting in consistent positive feedback.

• Managed household operations, budgeting, scheduling and logistics.
• Coordinated family calendars, travel, and appointments.
• Built and maintained strong relationships with fellow parents, fostering a dependable network of support.
• Oversaw major projects including home renovations, 3 cross country relocations, and 3 new home construction purchases.
• Volunteered in elementary schools, supporting teachers and administrators with a variety of administrative and educational tasks. 

• Directed end-to-end business operations, ensuring compliance with state licensing and fostering a safe, nurturing environment for children.
• Designed and implemented an enriching curriculum to promote children’s developmental growth and learning.
• Managed budgets, maintained business records, and spearheaded marketing initiatives to maximize enrollment.

• Exceeded sales targets by 20% by delivering personalized customer experiences and cultivating long-term client relationships.
• Trained and coached a team of 5 members, driving professional growth and enhancing overall productivity, which led to a 25% improvement in team sales performance.
• Organized 15+ vendor events and promotions annually, ensuring seamless execution and alignment with brand objectives.

Achieved GRI Certification