Brad Goodman

Responsible for production portfolio of applications which included application support and the corresponding business units that were primary users of those applications.  Managed personnel that provided customer support.

• Manager responsible for selection and implementation of the P2Merrick production management application suite to capture and report production volumes. Project involved working with multiple modules, many inbound and outbound interfaces, and varied regulatory requirements.  Project was completed successfully on time and within budget constraints.
• Manager in charge of multiple successful application upgrades to Quorum Flow-Cal measurement software. Successfully managed project that merged separate gas and liquids Flow-Cal applications into one which required collaboration with the vendor, business partners, and IT infrastructure team.  Project manager in charge of successfully completing two major application version upgrades. 
• Significantly increased collaboration with 8 to 10 business customers by ensuring IT resources were used efficiently and effectively to meet critical business goals. Collaboration resulted in a customer satisfaction rating of 95% by relationship building and providing exceptional day to day customer service.  Collaboration also resulted in greatly reduced system outages.
• Orchestrated a cross functional team of internal and vendor resources to reduce data transfer rates on a mobile application from 15 minutes to an average less than 2 minutes.
• Manager of application support over critical applications that ensured accurate and timely production volume reporting, measurement data, and employee health and safety. Researched, prepared and composed systems operating procedures and documentation, reports, and correspondence.  Analyzed systems software problems and performed systems evaluation.

Responsible for production portfolio of applications which included application support and the corresponding business units that were primary users of those applications. 

• Manager over successful implementation of solution that strengthened gas management processes. Project involved interviews with multiple business partners to understand roles and define business needs prior to evaluating potential vendor solutions.  Worked with IT infrastructure to ensure compliance with WPX standards.  Project was completed in phases to provide solution to most critical business needs with initial phase.
• Championed consulting maintenance and support group to ensure IT teams were informed of latest changes in processes and kept informed about business priorities.
• Engaged cross functional business partners through quarterly meetings to discuss tools, processes, and resources which resulted in delivering improved performance across applications in portfolio.
• Collaborated with various business and IT groups to communicate information that ensured corrected volumes and reports.
• Reduced annual software maintenance costs by 15% by reconciling license needs
• Reduced turnaround time for initiating projects by 25% by streamlining flow through IT management associated with requirements gathering and documentation.

Managed projects for application upgrades and provided first level support for applications.

• Spearheaded multiple projects at a time for the information technology resource group utilizing software development life cycle to ensure business needs were exceeded and processes were in place to ensure accurate data.
• Owned the IT side of the relationship with cross functional business partners. Continuously updating stakeholders on project progress monitoring timelines and ensuring business client satisfaction.
• Achieved success as systems analyst to complete implementation of Flow-Cal. Project involved quickly learning critical business needs as well as Williams IT infrastructure standards.  Researched, prepared and composed systems operating procedures and documentation, reports, and correspondence.  Analyzed systems software problems and performed systems evaluation.

GPA 3.74