Thriving technology and operations leader with a decade of dynamic expertise, dedicated to elevating top-tier clients in Media & Entertainment, Healthcare, Banking, Hospitality, and other industries. Unleashing a stellar history of client triumphs and punctual project deliveries.
- Whippany, NJ
- +1401-499-9101
- kumar.D.panday@gmail.com
Summary
Core Competencies
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Key Skills Assessment
- Expertise spans various sectors, including Broadcast and Media Solutions, Banking, Travel and hospitality, Parks and Resorts Technology, Publishing, and Healthcare.
- Proficient in business development, Go-to-Market strategies, and strategic planning initiatives, coupled with a documented history of ensuring client satisfaction.
- Robust interpersonal abilities cultivated in creative environments and capable of providing innovative client management services punctually and within specified budgets.
- Key Client engagement includes Apple, Warner Media, NBCUniversal, Disney, Wyndham Hotels Group (WHG) TelevisaUnivision, AWS, Alphabet, Fox News Media (FNM)
Professional Experience
Jan 2025Present
Manager, Product Integration Strategy
ADP
- Led the development of ADP’s HCM product integration strategy, aligning business goals with seamless technology solutions across multiple platforms/ SORs
- Collaborated with senior leadership from diverse business units to define strategic integration priorities and translate them into actionable plans
- Spearheaded the integration of HR technologies into ADP’s ecosystem, optimizing operational efficiency and scalability for global clients
- Managed cross-functional teams and workshops, ensuring alignment and successful execution of integration initiatives while addressing internal and client facing pain points and challenges
- Monitored KPIs and tracked integration progress, ensuring timely delivery, continuous improvement, and risk mitigation throughout the process improvement initiatives
06-202112-2024
Manager, Core Business Operations, Media Solutions
Deloitte Consulting LLP
- Led collaborative efforts to revolutionize go-to-market strategies for major clients Truist Bank, Apple, Amazon, Alphabet, Meta, and Salesforce, amplifying sales opportunities and driving significant revenue growth.
- Led multiple industry day events with Hyperscalers (AWS, Google, Azure) and Deloitte leadership. This created a dynamic engagement platform that solidified strategic partnerships and market influence in the Telco, Media & Entertainment sub-sectors.
- Co-led a multi-million dollar engagement at Truist Bank, conducting comprehensive assessments of their Site Reliability Engineering (SRE) capabilities, support mechanisms, and governance model
- Co-led the assessment of broadcast capabilities for the Warner Media and Discovery merger, ensuring seamless integration and optimizing operational efficiency for day-one readiness post-merger.
- Implemented broadcast technology synergy initiatives, achieving substantial cost savings of over $18M for Univision and Televisa, with revenue exceeding $1B.
- Realized $11M in capital savings through effective co-management of organizational transformation initiatives.
- Identified and executed 19 cost reduction opportunities, helping clients achieve FY22 cost-saving targets of approximately $24M.
- Orchestrated the streamlined acquisition of National TeleConsultants, managing a $40M transaction through strategic resource profiling and rigorous business case analysis.
- Led the Contribution work-stream pillar (Ingest+Distribution) for FOX News Media as part of a multi-year project valued at over $400M, contributing to the successful execution of strategic media initiatives.
12-201306-2021
Cognizant
NBCUniversal: Senior Product Manager, Google Anvato Media content player
- Led the launch of the OneApp application consolidation and Peacock D2C platform, significantly enhancing NBCUniversal's digital media offerings.
- Supervised a diverse team of over 20 senior consulting and off-shore resources, efficiently managing multiple mid to large-scale projects to ensure timely delivery and quality outcomes.
- Co-directed the successful migration of linear capabilities from Google's Media Content Platform (MCP) to AWS-EMT, Harmonic, Comcast LRM, and other next-gen media products, improving operational efficiency.
- Collaborated with cross-functional teams across Ads platform integration, brands, support, and major media vendors to optimize content distribution and on-air support.
- Enhanced integration processes by working closely with media product specialists, streamlining video on demand (VOD) and linear content streaming.
- Conducted quarterly roadmap planning for multiple brands and platforms, including iOS, Android, Desktop, and Roku, ensuring efficient project execution and identifying team dependencies.
Cognizant
Disney: Program Manager, Reference Architecture & Engineering Excellence
- Mentored and managed a diverse team of 30 personnel across five specialized teams, including Mobile Architecture, Cloud Computing, UI, and Java, effectively coordinating efforts across 4 time zones to enhance project outcomes.
- Managed several mid to large-scale projects for Disney's parks and resorts portfolio, ensuring the successful delivery of key initiatives with unique functionalities and approaches, enhancing operational efficiency.
- Recognized for excellence in business consulting, resource management, business development, and client management, significantly contributing to the growth of the TM&E consulting account at Disney Parks and Resorts.
- Facilitated a multi-million-dollar technology redesign project, guiding 60+ application teams in adopting reference architecture best practices, resulting in improved system integration and performance.
Cognizant
CFA Institute: Program Manager, Event Portfolio
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Led discovery sessions to shape the strategic vision, business requirements, value proposition, and technology strategy for a new digital transformation initiative, aligning with organizational goals.
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Facilitated requirements-gathering processes and validation sessions across corporate events, society events, content management, and other areas, collaborating closely with business stakeholders.
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Developed and presented a high-level roadmap for implementing a vendor system, highlighting key milestones and deliverables.
Cognizant
Disney: Product Owner, Master Data Management
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Led a high-performing team of 8 onsite and 42 offshore members, overseeing tasks and ensuring successful project delivery.
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Defined functionality for the next-gen Master Data Management system, covering guest data, assets, and products for WDPR technology group.
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Captured requirements and provided guidance for configuring the IDD UI tool, optimizing guest, product, and asset data management for efficient and user-friendly processes.
Cognizant
Sr. Business Analyst, Wyndham Hotels Group (WHG)/Hotel IT
- Led a team of three business analysts in global eCommerce initiatives, successfully overhauling Wyndham Hotels & Resorts' website to create a seamless mobile, tablet, and desktop interface across all 17 hotel brands.
- Governed creating and implementing the next-gen contact center application, Universal Voice Technology, significantly elevating customer service efficiency.
- Spearheaded multiple central reservation systems enhancements and PMS projects, ensuring on-time delivery and high customer satisfaction.
- Coordinated cross-functional teams to streamline project execution, resulting in a 20% improvement in project completion times.
- Led multiple Franchise Data operations, the launch of a new hotel entity, and enhancements across the Property Management System (PMS) and direct connectivity with OTAs.
2010-092012-12
CloudRay Inc
Business Analyst and Quality Assurance
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Led the end-to-end development of a consolidated web application for one of the largest healthcare providers in WA, AK, and OR, from inception to go-live.
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Reviewed and optimized test strategies, contributing to the successful implementation of the web application.
2008-072010-08
Johnson & Wales University
Teaching Assistant/Fellow
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Trained and mentored 350+ student interns in hospitality management programs, imparting comprehensive knowledge and practical skills in Opera PMS.