Download PDF

Work experience

Marketing Representative

NE Operations Managed and maintained department e-mail distribution list; Managed and maintained Operation Department's Contact List with over 100 counterparties; Arranged, planned and coordinated meetings and conference calls across multiple locations and time zones; Participated and assisted in leading senior level meetings ensuring that all required information was completed and delivered in advance as well as actively manage action items; Coordinated and booked travel arrangements and planned itineraries; Prepared and composed internal and external correspondence for Head of US Gas Retail Portfolio Management and Director of Gas Operations with appropriate follow up and prepared responsiveness; Processed expense reports, including obtaining required approval and ensuring timely payment according to policy; Organized and maintained departmental records while exercising the utmost confidentiality; Prepared materials for presentations using Microsoft Office and other related tools; Managed on-boarding of new employees; Played a lead role on the team's engagement committee owning organization, and set-up; Coordinated and booked travel arrangements for Operations Department consisting of ten(10) team members including travel planning, itineraries, expense reporting and meeting planning as needed; Communicated with various Finance, Human Resources, Accounting, Pricing, IT and Sales departments to coordinate projects and/or activities and liaise with external parties in administrative matters on behalf of the leadership team; Anticipated and executed various duties as required to effectively support the Director of Operations and the Head of US Gas Retail Portfolio Management; Authored and developed fifty(50) page Hurricane Preparedness Evacuation Plan Direct Energy including procurement of all necessary supplies and equipment; Developed and evaluated KPI's providing management with weekly, monthly and year-to-date comparisons of marketing results and forecasting information. duties as assigned.
Sep 2011Jul 2013

Independent Contractor

  • Contractor and Consultant)
  • Services Performed Authored three(3) training videos and 100+ page company operation manuals using Camtasia and PowerPoint
  • Responsible for initiation and contract administration of eleven(11) service contracts with Utilities, Interstate/Intrastate pipelines, Storage Contracts and Park and Loan agreements; Developed excellent working relationships with utilities, imbalance trade partners and third party suppliers; Invoiced 300+ customers in accordance with contract parameters; Designed company developed customer invoicing and pipeline reconciliation process.

Key Accomplishments